answered graded A+
In which type of properties would employees most likely be multiskilled and perform a variety
of different tasks? - correct answer ✔✔Smaller limited-service hotels
In addition to the value of its lodging revenues, what other value is inherent in a hotel? - correct
answer ✔✔Its real estate value
Which of the following would be classified as a FF&E expense in a hotel? - correct answer
✔✔New lights in the bath area of the hotel's guestrooms
If a franchised hotel is owned by one entity, but managed by a large hotel management
company, who would most likely supervise the hotel's general manager? - correct answer ✔✔A
regional manager employed by the management company
Which term refers to an individual who serves others as a personal teacher? - correct answer
✔✔Mentor
Who is responsible for assigning Quality Assurance (QA) scores to a franchised hotel? - correct
answer ✔✔The hotel's brand managers
Which management function includes the process of comparing actual results to planned
results? - correct answer ✔✔Controlling
Which manager is considered to be the on-site leader of a lodging property? - correct answer
✔✔General Manager