WGU C215 OA OPERATIONS MANAGEMENT
KNOWLEDGE CHECK AND FINAL EXAM SERIES
2026
◉ Continuous review system. Answer: Updates inventory balances
after each inventory transaction
◉ Control chart. Answer: A graph that shows whether a sample of
data falls within the common or normal range of variation.
◉ Control charts. Answer: Charts used to evaluate whether a process
is operating within set expectations.
◉ CRAFT. Answer: Computer software packages for designing
process layouts.
◉ Crashing. Answer: Reducing the completion time of the project.
◉ Critical chain approach. Answer: Focus on the final due date that
is based on the theory of constraints.
◉ Critical path. Answer: The longest sequential path through the
network diagram.
,◉ Critical path method (CPM). Answer: Network planning
technique, with deterministic times, used to determine a project's
planned completion date and identify the project's critical path.
◉ Customer service. Answer: The ability to satisfy customer
requirements.
◉ Customer-defined quality. Answer: An integrated effort designed
to improve quality performance at every level of the organization.
◉ Cycle counting. Answer: Prespecified items are counted daily.
◉ Cycle time. Answer: The maximum amount of time each
workstation has to complete its assigned tasks.
◉ Decision tree. Answer: Modeling tool used to evaluate
independent decisions that must be made in sequence.
◉ Demand-based options. Answer: A group of options that respond
to demand fluctuations through the use of inventory or back orders,
or by shifting the demand pattern.
,◉ Deming Prize. Answer: A Japanese award given to companies to
recognize efforts in quality improvement.
◉ Dependent demand. Answer: Demand for component parts is
based on the number of end items being produced.
◉ Descriptive statistics. Answer: Statistics used to describe quality
characteristics and relationships.
◉ Design capacity. Answer: The maximum output rate that can be
achieved by a facility under ideal conditions.
◉ Design for manufacture (DFM). Answer: A series of guidelines to
follow in order to produce a product easily and profitably.
◉ Deterministic. Answer: Assumption that the activity duration is
known with certainty.
◉ Diseconomies of scale. Answer: A condition in which the cost of
each additional unit made increases.
◉ Distribution inventory. Answer: Finished goods in the distribution
system.
, ◉ Due date. Answer: Time when the job is supposed to be finished.
◉ Duration of the change. Answer: The expected length of time the
different capacity level is needed.
◉ Early supplier involvement (ESI). Answer: Involving suppliers in
the early stages of product design.
◉ Economic feasibility. Answer: The cost of the job should be less
than the value it adds.
◉ Economic order quantity model (EOQ). Answer: An optimizing
method used for determining order quantity and reorder points.
◉ Economic production quantity (EPQ). Answer: A model that
allows for incremental product delivery.
◉ Economies of scale. Answer: A condition in which the average cost
of a unit produced is reduced as the amount of output is increased.
◉ Effective capacity. Answer: The maximum output rate that can be
sustained under normal conditions.
◉ Efficiency. Answer: Ratio of actual output to standard output.
KNOWLEDGE CHECK AND FINAL EXAM SERIES
2026
◉ Continuous review system. Answer: Updates inventory balances
after each inventory transaction
◉ Control chart. Answer: A graph that shows whether a sample of
data falls within the common or normal range of variation.
◉ Control charts. Answer: Charts used to evaluate whether a process
is operating within set expectations.
◉ CRAFT. Answer: Computer software packages for designing
process layouts.
◉ Crashing. Answer: Reducing the completion time of the project.
◉ Critical chain approach. Answer: Focus on the final due date that
is based on the theory of constraints.
◉ Critical path. Answer: The longest sequential path through the
network diagram.
,◉ Critical path method (CPM). Answer: Network planning
technique, with deterministic times, used to determine a project's
planned completion date and identify the project's critical path.
◉ Customer service. Answer: The ability to satisfy customer
requirements.
◉ Customer-defined quality. Answer: An integrated effort designed
to improve quality performance at every level of the organization.
◉ Cycle counting. Answer: Prespecified items are counted daily.
◉ Cycle time. Answer: The maximum amount of time each
workstation has to complete its assigned tasks.
◉ Decision tree. Answer: Modeling tool used to evaluate
independent decisions that must be made in sequence.
◉ Demand-based options. Answer: A group of options that respond
to demand fluctuations through the use of inventory or back orders,
or by shifting the demand pattern.
,◉ Deming Prize. Answer: A Japanese award given to companies to
recognize efforts in quality improvement.
◉ Dependent demand. Answer: Demand for component parts is
based on the number of end items being produced.
◉ Descriptive statistics. Answer: Statistics used to describe quality
characteristics and relationships.
◉ Design capacity. Answer: The maximum output rate that can be
achieved by a facility under ideal conditions.
◉ Design for manufacture (DFM). Answer: A series of guidelines to
follow in order to produce a product easily and profitably.
◉ Deterministic. Answer: Assumption that the activity duration is
known with certainty.
◉ Diseconomies of scale. Answer: A condition in which the cost of
each additional unit made increases.
◉ Distribution inventory. Answer: Finished goods in the distribution
system.
, ◉ Due date. Answer: Time when the job is supposed to be finished.
◉ Duration of the change. Answer: The expected length of time the
different capacity level is needed.
◉ Early supplier involvement (ESI). Answer: Involving suppliers in
the early stages of product design.
◉ Economic feasibility. Answer: The cost of the job should be less
than the value it adds.
◉ Economic order quantity model (EOQ). Answer: An optimizing
method used for determining order quantity and reorder points.
◉ Economic production quantity (EPQ). Answer: A model that
allows for incremental product delivery.
◉ Economies of scale. Answer: A condition in which the average cost
of a unit produced is reduced as the amount of output is increased.
◉ Effective capacity. Answer: The maximum output rate that can be
sustained under normal conditions.
◉ Efficiency. Answer: Ratio of actual output to standard output.
