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PUBLIX DELI MANAGEMENT TEST
QUESTIONS WITH DETAILED VERIFIED
ANSWERS
How many days does a Meat & Cheese platter get? Ans: 2 days
Which of the following gets 2 days?
A.) Sub Selection Platter
B.) Wrap Variety Platter
C.) All American Platter Ans: C.) All American Platter
How many days does a Publix Turkey Ringleader get? Ans: 1 day
Where do you look for info on Cubanitos? Ans: Deli Platter Guide
What two chemicals cant be combined? (Can/ will cause permanent lung
damage) Ans: Block Whitener and Q San
What chemical is kept separate from everything else? Ans: Block
whitener
When rotating in new stock, and to keep older stock in front, what
method are you using? Ans: FIFO (First in, First out)
Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.) Ans: **Erm look this one up
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When dealing with a rude customer, what approach should you take?
Ans: CALM
What does CALM stand for? Ans: C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
How often do you clean the cutting gloves? Ans: Every 4 hours
You should immediately clean the slicer after slicing what meats? Ans:
A.) Salsalito
B.) Pastrami
C.) Roast beef
Oil and vinegar at the sub station gets what FIFO appropriately labeled
top? Ans: Green
What color code does Grease Cutter Positive have? Ans: Yellow
What portion size of corned beef does a Ruben sandwich get? Ans: 6 oz
(approx .38lb)
What is the shelf life for the Ruben sauerkraut mixture in the cooler?
Ans: 3 days
Which BH turkey is only one breast? Ans: Salsalito
Which BH ham has the lowest sodium per serving? Ans: Black Forest
Ham
What is the first thing sub shop does in the morning? Ans: Clean
Turbochef
PUBLIX DELI MANAGEMENT TEST
QUESTIONS WITH DETAILED VERIFIED
ANSWERS
How many days does a Meat & Cheese platter get? Ans: 2 days
Which of the following gets 2 days?
A.) Sub Selection Platter
B.) Wrap Variety Platter
C.) All American Platter Ans: C.) All American Platter
How many days does a Publix Turkey Ringleader get? Ans: 1 day
Where do you look for info on Cubanitos? Ans: Deli Platter Guide
What two chemicals cant be combined? (Can/ will cause permanent lung
damage) Ans: Block Whitener and Q San
What chemical is kept separate from everything else? Ans: Block
whitener
When rotating in new stock, and to keep older stock in front, what
method are you using? Ans: FIFO (First in, First out)
Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.) Ans: **Erm look this one up
, Page | 2
When dealing with a rude customer, what approach should you take?
Ans: CALM
What does CALM stand for? Ans: C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
How often do you clean the cutting gloves? Ans: Every 4 hours
You should immediately clean the slicer after slicing what meats? Ans:
A.) Salsalito
B.) Pastrami
C.) Roast beef
Oil and vinegar at the sub station gets what FIFO appropriately labeled
top? Ans: Green
What color code does Grease Cutter Positive have? Ans: Yellow
What portion size of corned beef does a Ruben sandwich get? Ans: 6 oz
(approx .38lb)
What is the shelf life for the Ruben sauerkraut mixture in the cooler?
Ans: 3 days
Which BH turkey is only one breast? Ans: Salsalito
Which BH ham has the lowest sodium per serving? Ans: Black Forest
Ham
What is the first thing sub shop does in the morning? Ans: Clean
Turbochef
