TELUS EXAM YEAR 2025/2026 / ACCURATE
CURRENTLY TESTING EXAM VERSIONS
WITH ACTUAL QUESTIONS AND
DETAILED ANSWERS WITH A STUDY
GUIDE / EXPERTLY VERIFIED FOR
GURANTEED PASS / LATEST UPDATE.
What is *call handling*? - ....ANSWER...Call handling is
a service for business that allows them to outsource their
inbound calls. The call handling provider will answer calls
on behalf of your business and ensure all enquiries are
dealt with in the most appropriate way. This could
include:
Forwarding calls to the appropriate department
Booking appointments
Taking payments
Arranging call-outs
What is *call forwarding*? - ....ANSWER...A *telephone
feature* that allows *calls made* to one number to be
1
,*forwarded* to *another specified number*.
What are *Fax Calls*? - ....ANSWER...Fax (short for
facsimile), sometimes called telecopying or telefax (the
latter short for telefacsimile), is the telephonic
transmission of scanned printed material (both text and
images), normally to a telephone number connected to a
printer or other output device
What is a *voice network*? - ....ANSWER...The Network
Voice Protocol was a pioneering computer network
protocol for transporting human speech over packetized
2
,communications networks. It was an early example of
Voice over Internet Protocol technology.
-It's VOIP
What does LTE speeds mean? - ....ANSWER...Long-Term
Evolution (LTE) is a standard for high-speed wireless
communication for mobile devices and data terminals.
What is a *data network*? - ....ANSWER...A computer
network, or data network, is a digital telecommunications
network which allows *nodes to share resources*. In
computer networks, computing devices exchange data
with each other using connections between nodes.
What is a *Asymmetric Digital Subscriber Line (ADSL)*?
- ....ANSWER...A type of digital subscriber line (DSL)
technology, a data communications technology that
enables faster data transmission over copper telephone
lines than a conventional voiceband modem can provide.
What does *PTT* stand for? - ....ANSWER...postal,
telegraph, and telephone
3
, What are 2 things you can do with G-Suite delivered by
Telus? - ....ANSWER...1. Easily migrate to the cloud with
premium support services from your trusted provider.
2. Get access to the latest Google apps, which allow users
to create, collaborate, share, meet and connect, from any
device.
What are 3 important points to remember for G-Suite
delivered by Telus? - ....ANSWER...1. Get your business
up and running with our setup and email migration
services, ensuring an effortless transition.
2. Benefit from 24/7 support to keep your business running
smoothly.
3. Leverage our future-friendly platform that lets you
manage all your business apps as your business needs
evolve.
What app do you need on your phone to successfully run
*Push to Talk*? - ....ANSWER...The TELUS Link® app
4
CURRENTLY TESTING EXAM VERSIONS
WITH ACTUAL QUESTIONS AND
DETAILED ANSWERS WITH A STUDY
GUIDE / EXPERTLY VERIFIED FOR
GURANTEED PASS / LATEST UPDATE.
What is *call handling*? - ....ANSWER...Call handling is
a service for business that allows them to outsource their
inbound calls. The call handling provider will answer calls
on behalf of your business and ensure all enquiries are
dealt with in the most appropriate way. This could
include:
Forwarding calls to the appropriate department
Booking appointments
Taking payments
Arranging call-outs
What is *call forwarding*? - ....ANSWER...A *telephone
feature* that allows *calls made* to one number to be
1
,*forwarded* to *another specified number*.
What are *Fax Calls*? - ....ANSWER...Fax (short for
facsimile), sometimes called telecopying or telefax (the
latter short for telefacsimile), is the telephonic
transmission of scanned printed material (both text and
images), normally to a telephone number connected to a
printer or other output device
What is a *voice network*? - ....ANSWER...The Network
Voice Protocol was a pioneering computer network
protocol for transporting human speech over packetized
2
,communications networks. It was an early example of
Voice over Internet Protocol technology.
-It's VOIP
What does LTE speeds mean? - ....ANSWER...Long-Term
Evolution (LTE) is a standard for high-speed wireless
communication for mobile devices and data terminals.
What is a *data network*? - ....ANSWER...A computer
network, or data network, is a digital telecommunications
network which allows *nodes to share resources*. In
computer networks, computing devices exchange data
with each other using connections between nodes.
What is a *Asymmetric Digital Subscriber Line (ADSL)*?
- ....ANSWER...A type of digital subscriber line (DSL)
technology, a data communications technology that
enables faster data transmission over copper telephone
lines than a conventional voiceband modem can provide.
What does *PTT* stand for? - ....ANSWER...postal,
telegraph, and telephone
3
, What are 2 things you can do with G-Suite delivered by
Telus? - ....ANSWER...1. Easily migrate to the cloud with
premium support services from your trusted provider.
2. Get access to the latest Google apps, which allow users
to create, collaborate, share, meet and connect, from any
device.
What are 3 important points to remember for G-Suite
delivered by Telus? - ....ANSWER...1. Get your business
up and running with our setup and email migration
services, ensuring an effortless transition.
2. Benefit from 24/7 support to keep your business running
smoothly.
3. Leverage our future-friendly platform that lets you
manage all your business apps as your business needs
evolve.
What app do you need on your phone to successfully run
*Push to Talk*? - ....ANSWER...The TELUS Link® app
4
