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Exam (elaborations)

Food Service Exam 1 Questions and Answers- Chapter 2-4

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Food Service Exam 1 Questions and Answers- Chapter 2-4

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Food Service Exam 1 Chapter 2-4


The foodservice industry is bulletproof—or at least recession proof means... - Answers-Everyone has to
eat



The 2010 patient protection and affordable care act requires... - Answers-restaurants and similar food
service establishments with 20 or more locations to list calorie content information for standard menus
and menu boards including drive through menu boards



Unique features of the food industry: - Answers-décor, lighting, ambiance, parking, seating, employee
uniforms, training, and the management approach.



impact of sales (volatality) - Answers-The economy

Seasonality

Day-to-day sales

Intra-day volatility or daypart volatility

Product perishability

Labor intensiveness



Food service trends include: - Answers-Evolution of childrens menu

Local foods

sustainable practices



The business lifecycle is based off of: - Answers-Sales and time

, 4 parts of the business cycle include: - Answers-Introduction

Growth

Maturity

Decline



What are aspects of the introduction in the business lifecycle? - Answers-- entering industry looking for
opportunities

- Determination of an establishment's price-value position

- advertising investment

- intense focus on resource management

- inexperience can lead to losses of business failure



What are aspects of the growth in the business lifecycle? - Answers-- Operations streamlined

- Standardization becomes critical

- Menu refinements emphasizing high-profit items

- balance between consistency in the delivery of food and service

- Problems that continue from the introductory stage will become even more difficult as they will
replicate across units.

-Competitors attempt emulating popular menu item concepts in order to leverage their success.



What are aspects of the maturity stage in the business lifecycle? - Answers-- Sales stabilize and the
brand becomes fully leveraged.

- Continues to gain market share, steadily but more slowly

- Branches out, harnessing experience and sometimes launching new brands

- Often operators focus more intently on profit than on standards.

- Competitors try to gain and steal market share.

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