MIE 330 FINAL EXAM 2025/2026 COMPLETE
QUESTIONS WITH VERIFIED CORRECT SOLUTIONS ||
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Strategic Services .......Answer.........contributing to business
strategy based on considerations of HR. An emphasis is placed
on knowledge of the competition, the market, and business
strategies.
Balanced Scorecard .......Answer.........gives top managers a fast
but comprehensive view of the organization via four indicators:
(1) customer satisfaction, (2) internal processes, (3) innovation
and improvement activities, and (4) financial measures
Civil Rights Act of 1866 and 1871 .......Answer.........Grants all
citizens the right to make, perform, modify, and terminate
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contracts and enjoy all benefits, terms, and conditions of the
contractual relationship
Title VII of the Civil Rights Act .......Answer.........prohibits
discrimination in employment based on five criteria: race, color,
religion, gender, or national origin
Americans with Disabilities Act of 1990 .......Answer.........prohibits
discrimination against individuals with disabilities
Pregnancy Discrimination Act .......Answer.........Prohibits
discrimination on the basis of pregnancy, childbirth, or related
medical conditions
Civil Rights Act of 1991 .......Answer.........amended the original
civil rights act, making it easier to bring discrimination lawsuits
while also limiting punitive damages that can be awarded in
those lawsuits
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Strategic Management .......Answer.........is a process to address
the organization's competitive challenges by integrating goals,
policies and action sequences into a cohesive whole.
Occupational Information Network (O*NET) .......Answer.........An
online database containing job tasks, behaviors, required
knowledge, skills, and abilities.
mechanistic approach .......Answer.........this approach has its roots
in classical industrial engineering and focuses on designing jobs
around the concepts of task specialization, skill simplification,
and reception"Making work so simple, anyone could do it"
Analysis and Design of Work .......Answer.........job analysis, work
analysis, job descriptions
Administrative Services .......Answer.........Compensation, hiring,
and staffingEmphasis: Resource efficiency and service quality
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Business Partner Services .......Answer.........Developing effective
HR systems that help the organization meet its goals for
attracting, keeping, and developing people with the skills it
needs.
High Performance Work System .......Answer.........It involves
organizing employees in productive and efficient ways
alongside technical systems.
Diversity trends in today and tomorrow's workforce
.......Answer.........1. The average age of the workforce will
increase
2. The workforce will become more diverse in terms of gender,
race, and generation.
3. Immigration will continue to affect the size and diversity of the
workforce.