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LER 427 EXAM 1 STUDY GUIDE

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LER 427 EXAM 1 STUDY GUIDE

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LER 427 EXAM 1 STUDY GUIDE

A plan allows you to - answer -- identify needed change
- identify if the change is necessary
- determine outcome
- outcome importance
-

Training - answer -planned effort by a company to help employees learn job- related
knowledge, skills and attitudes

The addie model - answer -- analysis
-design
-develop
-implement
-evaluate

Analysis - answer -determines that change is needed and how to best get that change

Design - answer -provides the blue print to determine what the objectives and
outcomes will be

Development - answer -results in the actual content and materials of the program

Implementation - answer -producing and giving the training to others

Evaluation - answer -assessing if the program worked and what changes are needed
for the future

What to consider with addie - answer -- pay enough attention to the analysis
- collect the right information needed
- involve everyone important and all key stakeholders
- if already underway, review what's happened
- keep an open mind
- be realistic

Needs assessment - answer -identifies gaps between what is known vs. What isn't
- used to determine training needs

2 ways to assess needs - answer -- organizational needs assessment
- training needs assessment

Organizational needs assessment - answer -- analyses of changes in knowledge, skills,
abilities and attitudes needed for organization to achieve goals

, - need to gather info o what people know, that they can do, how they behave, how they
carry out tasks and their attitudes
- determine what interventions align with strategic goals to enhance development of
workers

Training needs assessment - answer -- focused analysis to determine if training is the
best way to meet needs that ave been identified
- do the costs & resources associated with training justify its need?
- determine what training is needed for an identified change

Information allows you to - answer -- determine if training is really needed
- identify and involve steak holders early for support
- understand the big picture about the context

Ways to gather information - answer -- interviews
- focus groups
- surveys/questionnaires
-tests
-assessments
-observation

How to gather information - answer -- list initial questions that need answered
- determine what is needed to find answers to those questions
- review and make another list of questions

Who to gather information from - answer -- learners
- internal and external customers
-subject matter experts
- performance and industry reports

Types of information - answer -- organizational information
- task information
- person information

Organizational information - answer -identifies characteristics of the environment that
will influence effectiveness of training

Task information - answer -identifies the tasks and the knowledge and skill needed to
perform them
- results in task analysis

Task analysis - answer -steps of each task that is important

Person information - answer -identifies who needs training and what characteristics of
these individuals will influence training

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