clinical patient care NHA Exam
Questions and Answers Graded A+
two methods of patient identification - Correct answer-full name and date of birth
most common solutions used to disinfect surfaces - Correct answer--sodium
hypochlorite solution (1:10 dilution of bleach to water)
-a commercial chemical surface disinfectant
active listening - Correct answer-using techniques that allow the receiver to fully
understand the message being communicated
open-ended questions - Correct answer-questions that lead to further explanation
(vs a yes or no response)
restatement - Correct answer-repeating or rephrasing information relayed by the
sender to confirm accuracy
reflection - Correct answer-when the receiver focuses on the main idea of the
message but incorporates feelings the sender might by exhibiting or possibly
feeling
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,clarification - Correct answer-summarizing the information relayed by the sender
to clear up any confusion
nonverbal communication - Correct answer-gestures and actions that leave
interpretation up to the receiver
sympathy - Correct answer-feeling compassion, sorrow, or pity for the hardships
that another person encounters
subjective information - Correct answer-information that is personal or what
someone is feeling
chief complaint - Correct answer-subjective information- and best documented in
the medical record in the patient's own words. identifies the patient's reason for the
visit.
"what brings you in today?"
allergy - Correct answer-adverse reaction caused by an antigen-antibody response
anaphylaxis - Correct answer-life-threatening allergic reaction that leads to
circulatory collapse, shock, and death if left untreated
objective information - Correct answer-information collected that is observed by
someone other than the patient
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,audiometry - Correct answer-test to determine level of hearing
visual acuity testing - Correct answer-use of tools such as a snellen chart to screen
for visual impairments
anthropometric measurements - Correct answer-Screening tests that include height
and weight (as well as head circumference in infants)
vital signs - Correct answer-temperature, heart rate, respirations, and blood
pressure measurements, used to evaluate homeostasis
Denver Developmental Screening Test - Correct answer-a series of activities used
to determine the developmental stage of children
scoliosis - Correct answer-abnormal lateral curvature of the spine
Mini-Mental State Examination - Correct answer-a tool used to determine the level
of awareness of current events & recall of past events to screen for orientation &
dementia
the most common cause of pyrexia (fever) is... - Correct answer-infection
normal oral, tympanic, and temporal temperatures - Correct answer-98.6 degrees F
normal axillary temperature - Correct answer-1 degree cooler (97.6 degrees F)
normal rectal temperature - Correct answer-1 degree higher (99.6 degrees F)
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, radial pulse - Correct answer-most common site for adult pulse
brachial pulse - Correct answer-most common site for child's pulse
carotid - Correct answer-most common site for emergency procedure pulse
palpation - Correct answer-to examine by touching
auscultation - Correct answer-listening
pulse is evaluated by: - Correct answer-rate, rhythm, volume
average newborn heart rate (birth to 1 month) - Correct answer-120-160/min
average infant heart rate (1 to 12 months) - Correct answer-80-140/min
average toddler heart rate (1 to 3 years) - Correct answer-80-130/min
average preschool heart rate (3 to 5 years) - Correct answer-80-120/min
average school age heart rate (6 to 15 years) - Correct answer-70-100/min
average adult heart rate (older than 15 years) - Correct answer-60-100/min
respirations are evaluated by... - Correct answer-rate, rhythm, and depth
wheezing - Correct answer-a whistling sound heard on expiration that is the body's
attempt to expel trapped air
©COPYRIGHT 2025, ALL RIGHTS RESERVED 4
Questions and Answers Graded A+
two methods of patient identification - Correct answer-full name and date of birth
most common solutions used to disinfect surfaces - Correct answer--sodium
hypochlorite solution (1:10 dilution of bleach to water)
-a commercial chemical surface disinfectant
active listening - Correct answer-using techniques that allow the receiver to fully
understand the message being communicated
open-ended questions - Correct answer-questions that lead to further explanation
(vs a yes or no response)
restatement - Correct answer-repeating or rephrasing information relayed by the
sender to confirm accuracy
reflection - Correct answer-when the receiver focuses on the main idea of the
message but incorporates feelings the sender might by exhibiting or possibly
feeling
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,clarification - Correct answer-summarizing the information relayed by the sender
to clear up any confusion
nonverbal communication - Correct answer-gestures and actions that leave
interpretation up to the receiver
sympathy - Correct answer-feeling compassion, sorrow, or pity for the hardships
that another person encounters
subjective information - Correct answer-information that is personal or what
someone is feeling
chief complaint - Correct answer-subjective information- and best documented in
the medical record in the patient's own words. identifies the patient's reason for the
visit.
"what brings you in today?"
allergy - Correct answer-adverse reaction caused by an antigen-antibody response
anaphylaxis - Correct answer-life-threatening allergic reaction that leads to
circulatory collapse, shock, and death if left untreated
objective information - Correct answer-information collected that is observed by
someone other than the patient
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
,audiometry - Correct answer-test to determine level of hearing
visual acuity testing - Correct answer-use of tools such as a snellen chart to screen
for visual impairments
anthropometric measurements - Correct answer-Screening tests that include height
and weight (as well as head circumference in infants)
vital signs - Correct answer-temperature, heart rate, respirations, and blood
pressure measurements, used to evaluate homeostasis
Denver Developmental Screening Test - Correct answer-a series of activities used
to determine the developmental stage of children
scoliosis - Correct answer-abnormal lateral curvature of the spine
Mini-Mental State Examination - Correct answer-a tool used to determine the level
of awareness of current events & recall of past events to screen for orientation &
dementia
the most common cause of pyrexia (fever) is... - Correct answer-infection
normal oral, tympanic, and temporal temperatures - Correct answer-98.6 degrees F
normal axillary temperature - Correct answer-1 degree cooler (97.6 degrees F)
normal rectal temperature - Correct answer-1 degree higher (99.6 degrees F)
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
, radial pulse - Correct answer-most common site for adult pulse
brachial pulse - Correct answer-most common site for child's pulse
carotid - Correct answer-most common site for emergency procedure pulse
palpation - Correct answer-to examine by touching
auscultation - Correct answer-listening
pulse is evaluated by: - Correct answer-rate, rhythm, volume
average newborn heart rate (birth to 1 month) - Correct answer-120-160/min
average infant heart rate (1 to 12 months) - Correct answer-80-140/min
average toddler heart rate (1 to 3 years) - Correct answer-80-130/min
average preschool heart rate (3 to 5 years) - Correct answer-80-120/min
average school age heart rate (6 to 15 years) - Correct answer-70-100/min
average adult heart rate (older than 15 years) - Correct answer-60-100/min
respirations are evaluated by... - Correct answer-rate, rhythm, and depth
wheezing - Correct answer-a whistling sound heard on expiration that is the body's
attempt to expel trapped air
©COPYRIGHT 2025, ALL RIGHTS RESERVED 4
