A balanced scorecard is used to (Select all that apply.)
A. Collect data.
B. Gain clients.
C. Develop metrics.
D. Analyze data. Correct Answers A. Collect data.
C. Develop metrics.
D. Analyze data.
The balanced scorecard assists strategic planners in developing
metrics, collecting data, and analyzing the data. It does not help
them gain clients.
A leader is applying the principles of EI? What outcome
indicates successful application of these principles?
a) Emotions are held in check.
b) Emotions are used effectively.
c) Emotions dominate decision making.
d) Expression of emotion indicates success Correct Answers b)
Emotions are used effectively
A leader-manager is implementing principals of strngth-based
leadership. What action best facilitates this plan?
a) Creating a team with diverse abilities and talents
b) Identifying his or her personal strengths and utilizing them
c) Appraising team members on a scale that runs from "weaker"
to "stronger"
,d) Organizing the flow of work to match his or her strengths
Correct Answers a) Creating a team with diverse abilities and
talents
A new nurse-manager has set a goal of implementing authentic
leadership. What is the manager's best initial action
a) Identify and reflect on her own principles
b) Examine the source of her power in the organization
c) Differentiate colleagues who are allies from those who are
potential threat
d) Delegate management activities so she can focus on
leadership Correct Answers a) Identify and reflect on her own
principles
A nurse filed a grievance that has proceeded to arbitration. What
is true about this employee's grievance?
A. Arbitration is likely the initial step in resolving the grievance.
B. A neutral third party will impose a solution to the grievance.
C. The grievance took place at a public health-care organization.
D. The employer is likely trying to avert a strike. Correct
Answers B. A neutral third party will impose a solution to the
grievance.
A nurse-manager demonstrates Level 5 leadership by
performing what action?
a) Keeping emotions in check
b) Accepting nothing less than perfection from subordinates
c) Taking responsibility for errors that he or she makes
, d) Avoiding conflict unless absolutely necessary Correct
Answers c) Taking responsibility for errors that he or she makes
A pt just diagnosed with lung cancer has been assigned a nurse
navigator. What task should she prioritize in this role
a) Providing EB guidance on treatment options and treatment
decisions
b) Providing clinical leadership and ensuring quality care for
patient's
c) Guiding the patient in an effort to provide high-quality
managed care
d) Guiding pt & family through various interactions w/the
health-care system Correct Answers d) Guiding pt & family
through various interactions w/the health-care system
A RN executive wants to decrease the chances of unionization.
To accomplish this goal, where should resources go?
A. Publicizing the potential cost and harm of unionization
B. Increasing the quality and amount of equipment available to
nurses
C. Implementing a shared decision-making model in the
department
D. Emphasizing nursing as a "helping" profession that
prioritizes others needs Correct Answers C. Implementing a
shared decision-making model in the department
A RN is paired with a LPN and the two nurses are working
together to provide all the needs for a group of patients