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Final Exam study Guide BUAD304 (Latest Update 2026 / 2027) Organizational Behavior and Leadership 100% Correct Verified Questions & Answers {Grade A} – USC

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Final Exam study Guide BUAD304 (Latest Update 2026 / 2027) Organizational Behavior and Leadership 100% Correct Verified Questions & Answers {Grade A} – USC Virtual Teams - correct answer Work together over time and distance via electronic media to combine effort and achieve common goals What does Ferrazzi say are the main aspects of the "Right Team?" - correct answer People, Size, Roles What Does Ferrazzi say are the main aspects of the "Right Leadership?" - correct answer Fostering Trust, Encourage Open Dialogue, Clarifying Goals/Guidelines Cultural Intelligence (CQ) - correct answer a person's ability to interpret unfamiliar gestures and situations and create appropriate behavioral responses What are the components of Cultural Intelligence (CQ)? - correct answer Cognitive, Physical, Emotional/Motivational What are the 8 aspects of The Culture Map? - correct answer Communicating, Evaluating, Persuading, Leading, Deciding, Trusting, Disagreeing, Scheduling What are the stages of Social Perceptions? - correct answer Selective attention/Comprehension, Encoding/Simplification, Storage/Retention, Retrieval/Response What three components influence Perception? - correct answer Characteristics of: Perceiver, Of the target, Of the situation Stereotype - correct answer An individual's set of beliefs about the characteristics or attributes of a group What are aspects of Stereotypes? - correct answer Race, Age, Gender Stereotype Formation and Maintenance - correct answer 1. Categorization 2. Inferences 3. Expectations 4. Maintenance

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Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC

Virtual Teams - correct answer Work together over time and distance via electronic
media to combine effort and achieve common goals


What does Ferrazzi say are the main aspects of the "Right Team?" - correct answer

People, Size, Roles


What Does Ferrazzi say are the main aspects of the "Right Leadership?" - correct
answer Fostering Trust, Encourage Open Dialogue, Clarifying Goals/Guidelines


Cultural Intelligence (CQ) - correct answer a person's ability to interpret unfamiliar

gestures and situations and create appropriate behavioral responses


What are the components of Cultural Intelligence (CQ)? - correct answer Cognitive,
Physical, Emotional/Motivational



What are the 8 aspects of The Culture Map? - correct answer Communicating,
Evaluating, Persuading, Leading, Deciding, Trusting, Disagreeing, Scheduling

, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC

What are the stages of Social Perceptions? - correct answer Selective
attention/Comprehension, Encoding/Simplification, Storage/Retention,

Retrieval/Response


What three components influence Perception? - correct answer Characteristics of:
Perceiver, Of the target, Of the situation


Stereotype - correct answer An individual's set of beliefs about the characteristics or

attributes of a group


What are aspects of Stereotypes? - correct answer Race, Age, Gender


Stereotype Formation and Maintenance - correct answer 1. Categorization
2. Inferences

3. Expectations

4. Maintenance


Casual Attribution - correct answer The activity of inferring causes for observed
behavior

, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC

Kelley's Model of Attribution - correct answer Behaviors can be attributed either to
internal factors within a person or external factors in the environment. Consensus,

Distinctiveness, Consistency


Demographics - correct answer Statistical measurements of populations and their
qualities (age, race, gender, income) over time


Diversity - correct answer Represents the multitude of individual differences and

similarities that exist among people


Surface-Level Characteristics - correct answer Those that are quickly apparent to
interactants, such as race, gender, and age


Deep-Level Characteristics - correct answer Those that take time to emerge in

interactions, such as attitudes, opinions, and values


Discrimination - correct answer Occurs when employment decisions about an

individual are based on reasons not associated with performance or related to the job

, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC

Affirmative Action - correct answer An intervention aimed at giving management a
chance to correct an imbalance, injustice, mistake, or discrimination that occurred in

the past


Glass Ceiling - correct answer An invisible, but absolute barrier that prevents women
from advancing to higher-level positions


Women have made strides along what measures? - correct answer 1. Educational

attainment
2. Seats on boards of directors of Fortune 500 firms

3. Leadership positions in educational institutions and Congress
4. Federal court appointments


Diversity Climate - correct answer A subcomponent of an organization's overall

climate and is defined as the employees' aggregate perceptions about the

organization's diversity-related formal structure characteristics and informal values


Psychological Safety - correct answer Reflects the extent to which people feel free to
express their ideas and beliefs without fear of negative consequences

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