A(n)___________________ serves as the main point of contact for the company by
answering phone calls, taking messages, scheduling appointments and making travel
arrangements. correct answers Virtual Receptionist
Which of the following statements about Google's technical and quality guidelines is true?
correct answers avoid using robots
Which of the following allows a user to access their computer or a clients computer via the
Internet? correct answers remote desktop sharing
What does updates to Facebook status resemble most closely? correct answers posts on
What is Keyword Density? correct answers number of times the keyword is used/Divided by)
It makes sense to charge lower fees for ________________. correct answers simple jobs
A(n)_________________ is a short summary used to describe a product, service or business
that can be delivered within the short span of time. correct answers elevator pitch
_________________ provides instant messaging services. correct answers skype
What is meant by "micro-blogging"? correct answers Blogs with limited individual posts,
limited by character count
____________________ is the use of shared resources, information and software over the
Internet rather than locally on a computer or other device. correct answers cloud computing
Work invoices should ______________________. correct answers in a timely manner
Virtual Assistants must protect all confidential information that they obtain while working
with clients due to ___________________. correct answers Business Ethics
________________________ is a mobile or remote work-environment equipped with
telecommunication links and basic office furniture, but without a fixed office space. correct
answers virtual office
Fraud, breach of fiduciary duty, misrepresentation and unethical acts such as using a client's
confidential information to compete against them are known as ___________. correct
answers unfair practives
Which of the following uses videos as the presentation medium? correct answers vlogs
What is Anchor Text? correct answers It is the visible text...
An effective communicator should never ___________________. correct answers use
everyday language
, 10 people do a web search. In response, they see links to a variety of web pages. Three of the
10 people choose one particular link. That link then has a __________ click through rate.
correct answers 30%
A good way to combat procrastination is to prioritize a daily task list on the basis of
________________________. correct answers ordered list
Virtual assistants should always ______________________. correct answers all the above
Search engines do not index some common words (such as "or", "and", "when", and "in")
within the webpage. What are these common words called? correct answers stop words
_________________ provides basic information including a list of the services you intend to
provide and their prices. correct answers marketing plan
What is a "vlog"? correct answers video blog
_________________ programs are advanced text editing applications that support additional
formatting features to allow for more sophisticated documents. correct answers word
processing
_______________ is a good place for virtual assistants to advertise their services. correct
answers websites
A _______________ is a business set up by law to act as a single person. correct answers
sole proprietorship
The _____________ of a website is very important. correct answers all the above
Measuring the strengths, opportunities, weaknesses and threats of an organization is known
as ____________________. correct answers swot analysis
__________________ is used to send and receive funds from around the world. correct
answers paypal
A(n)___________________ is a legal contract that defines the confidential information and
knowledge that the parties wish to share with one another, but also want to be restricted from
any other third parties outside the contract. correct answers privacy policy
All of the following are social bookmarking sites except ____________________. correct
answers linkedin
VoIP services cannot be used for ______________________. correct answers sending faxes
A package of information about a business that is given to new clients is called a
_______________________. correct answers welcome kit
Which of the following is a designation given by the state of residence rather than a federal
tax entity? correct answers sole proprietorship