Mellow Mushroom Menu Test Questions And 100% Verified Correct Answers

How do you answer the phone? - correct answers Thank you for calling MM Chattanooga, this is Jordan, how may I help you? What are the first two questions you ask when taking a to-go order? - correct answers Can I get your name and phone number? How do you determine how long the wait is on a to-go order? - correct answers Lunch- current ticket time + 10 mins Dinner- current ticket time + 20 mins ask expo if you are not sure Who is the only person in the kitchen you should communicate with? - correct answers expo If you are busy helping a guest and the phone rings what should you do? - correct answers answer and politely put them on hold Before giving the guest their "to-go" order what should you always do first? - correct answerspop the top to check for order accuracy If a guest has placed a to-go order, what should you do if it is not ready at the time you quoted? - correct answersApologize, send them to have a seat at the bar and grab your manager Whose ultimate responsibility is the phone? - correct answerseveryone When taking a 'to-go' order over the phone, should you put the order in the computer while you are on the phone? - correct answersyes what three items do you tell the guest before hanging up? - correct answersRepeat order, give total and quoted time what do you do immediately if you forget to press the "to-go" button? - correct answerstell the kitchen or expo If a guest sits in your section and you are busy or have full hands, what should you do? - correct answersTell them you will be right with them. All tables must be greeted within 30 seconds what should you tell our guests about out pizzas and wait time? - correct answersPizzas are hand tossed, baked on a stone and made to order. at least 20-25 mins what should you do when a guest orders beer, wine or liquor? - correct answersCheck ID do you take away a guest's drink to refill or bring a fresh drink? - correct answersBring a fresh drink When should you bus your tables? - correct answersduring dining and pre-bus Should you run other servers food? - correct answersyes If a guest is not satisfied with their food, what should you do? - correct answersapologize and get a manager what do you do immediately after taking the guest's order? - correct answersrepeat it back to them Define pre-busing - correct answersremoving dishes as they are finished what items do you bring to the table when greeting your guests (if you have no hostess)? - correct answersmenu, rolled silverware and plates what three areas do you look at when checking an ID? - correct answersExpiration date, birthday and picture Is a birth certificate a proper form of ID to purchase alcohol? - correct answersNo After you set the food on the table, what should you ask the guest, even if it is not your table? - correct answersCan I get you anything else? Your server will be back to check on you momentarily, enjoy! When cleaning a table, name all areas that should be cleaned - correct answerstable, chairs and floor Should you learn the regular guests' names? - correct answersyes What is the MELLOW steps of service? - correct answersM- meet and greet E- educate L- Listen L- Loyalty building O- Ownership W- Wrap it up What is the name of our house dressing and describe it - correct answersEsperanza- creamy, zesty Italian Is the Caesar salad dressing mixed in the salad before it is taken out to the guest? To-go? - correct answersYes No Name the dressings mellow mushroom offers - correct answersesperanza, caesar, ranch, chunky blue cheese, balsamic vin and herb vin Name 10 ingredients on a Greek salad - correct answerslettuce mix, onions, mushrooms, green peppers, kalamanta olives, cucumbers, roma tomato, feta, banana peppers, cinis Does the house salad get kalamanta or black olives? - correct answersBlack What 5 ingredients make up the Enlightened Spinach Salad? - correct answersspinach, dried cherries, apples, candied pecans and feta Can you get a BYO in a small salad? - correct answersNo What appetizers should you suggest as our quicker appetizers? - correct answersGarlic cheese bread, bruschetta, hummus, soups and salads Describe hummus and how it is served - correct answersMashed garbanzo beans, chick peas with tahini. Topped with olive oil, fresh basil and paprika. Served with pita wedge triangles or celery and carrots How many wings come in an order? - correct answers5 or 10 Are the wings fried? - correct answersNo, baked What wings flavors are offered? - correct answersNaked, mild, hot, BBQ, jerk and thai Describe the meatball trio and how it is served - correct answers3 meatballs cut in half seared with a slice of fresh mozz in the middle. served on a bed of red sauce and topped with more red sauce, fresh basil, shaved parm, and crumbled croutons The bruschetta is made with a tomato mixture consisting of: - correct answersdiced roma tomatoes, olive oil, balsamic vinegar, fresh basil and salt and pepper The magic mushroom soup is garnished with: - correct answersmontamore, mushroom trio and chives what other kinds of soup are offered as the soup of the day? - correct answersSouthwest veggie and tomato bisque pretzels are unlike our other appetizers as they take how long to bake? - correct answers10-15 minutes Pretzels come in orders of? - correct answers3 or 6 What kind of pretzels do we offer? - correct answersGarlic butter and salt with yellow mustard, butter and parm with red sauce and pretzel bites with beer cheese what are the bread options for hoagies? - correct answersFrench or Multigrain Approximately what size is a half hoagie? - correct answers5-6 inches What kind of chips do we offer with the hoagies? - correct answersboulder canyon kettle chips- BBQ, sea salt, sea salt and vinegar and jalapeno cheddar describe tofu - correct answersSponge-like texture, soybean curd, good source of protein, takes the flavor of what it is cooked with describe tempeh - correct answersBean consistency, made from soybean, good source of protein what is the tofu, tempeh and chicken marinated with? - correct answerstofu- teriyaki tempeh- balsamic vin/teriyaki chicken- teriyaki Our steak and cheese and chicken and cheese hoagies comes with either steak or chicken and what other ingredients? - correct answersprovolone, omg and mlt a mushroom club comes with? - correct answersham, mlt, bacon, caramelized onions and grilled mushrooms with provolone or swiss cheese what do we put on the avocado to prepare it for an avocado hoagie? do we heat it? - correct answerslemon juice and salt and pepper No, it will get brown and mushy what are the ingredients of an Italian hoagie? - correct answersHam, salami, pepperoni, mayo, fresh mozz, caramelized onions, spring mix w herb vin, basil and tomatoes name the ingredients that go in the ritz burger: - correct answersbrioche bun, 8oz angus beef patty, garlic aioli, lettuce, swiss cheese, caramelized onions, tomatoes and pickles how long does it typically take to bake a pizza? - correct answersdepends on volume who would you ask to determine an approximate time on how long it may take for a pizza? - correct answersOX or inside expo How would you respond to a guest who is upset about the wait on a pizza? - correct answersApologize and get the manager Describe the style pizza we serve at mellow mushroom: - correct answershand-tossed, baked on the stone and made to order Is our pizza dough a whole wheat crust? - correct answersNo, the molasses in our dough makes it golden brown what are the dimensions (in inches) for a small, medium, large and gluten free pizza? - correct answerssmall- 10 medium- 14 large- 16 gluten free- 10 How many slices come with each pizza? - correct answerssmall- 4 medium- 6 large- 8 gluten free- 6 name our specialty pizzas: - correct answershouse veg out buffalo chicken mighty meaty great white kosmic karma holy shiitake pacific rim funky q can guests create their own pizzas? How do you ring it up in Aloha? - correct answersyes choose a small, medium or large cheese from the pizza submenu and add ingredients Can guests order a half and half pizza? How would you ring it up in aloha? - correct answersyes choose a small, medium or large cheese from the pizza submenu and touch each half pizza at the top to add ingredients Can a guest order a pizza that is half house special and half great white? How would you ring it up? - correct answersyes choose the 1/2 specialty button for the size. you will ring up each half. Hold or add any ingredients as requested what is done to the pizza crust before it is served? - correct answersgets garlic butter and parm cheese if a guest orders a pizza with no cheese what questions should you ask them? - correct answerswould you like butter and parm on the crust? would you like to try our vegan cheese? Name the 5 meats on a mighty meat - correct answerspepperoni sausage bacon ham ground beef the house pizza has the same 5 meats as the mighty meaty and what other 5 veggies? - correct answersmushrooms onions green peppers black olives tomatoes what kind of tomatoes come on the great white? - correct answersroma and sundried what ingredients come on the holy shiitake pie? - correct answersoil and garlic mozz montamore cheese mushroom trio caramelized onions garlic aioli swirl black truffle oil spritz shaved parm chives what five ingredients along with a swirl of pesto are on the kosmic karma pizza? - correct answersred base roma tomatoes sun dried tomatoes feta mozz