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BCOR 370 MANAGEMENT EXAM 3 HOUGHTON

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BCOR 370 MANAGEMENT EXAM 3 HOUGHTON

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BCOR 370 MANAGEMENT EXAM 3 HOUGHTON

power - Answer -the ability to influence how others behave

positional power - Answer -being able to control people through disciplinary measure

personal power - Answer -being likable

legitimate power - Answer -having the position because of your title

reward power - Answer -affecting a team member positively through resources

coercive power - Answer -using threats and forcefulness or consequence

referent power - Answer -based on a managers appealing traits such as charisma or
the ability to offer an employee a promotion

expert power - Answer -an influence that is derived from perceived knowledge skill or
competence such as a manager that is skilled in computer programmingg

four types of leadership - Answer -directive
transactional
transformational
empowering

directive leadership - Answer -providing specific tasks and directions giving commands
and assigning goals

transactional leadership - Answer -creating of reward contingencies and exchange
relationships that result in a calculative compliance

transformational leadership - Answer -communicating in a higher level vision in a
charismatic way that causes an emotional response

empowering leadership - Answer -emphasizes employee self-influence processes
rather than a higher power/ encourages followers to take ownership of their own
behaviors

trait perspective - Answer -system of ideas that focuses on identifying effective leaders
through personal characteristics that difficult or cannot be learned

great man leader - Answer -person born into a position of power and authority seen by
some as having a divine right to power

emotional intelligence author - Answer -daniel goleman

, four major factors emotional intelligence 1 - Answer -self awareness-ability to make gut
decisions

four major factors emotional intelligence 2 - Answer -self management-ability to have
power over ones own emotions

four major factors emotional intelligence 3 - Answer -social awareness- ability to be
aware of others behaviors

four major factors emotional intelligence 4 - Answer -relationship management-ability to
influence and cooperate with others

behavioral perspective - Answer -what managers do to their ability to influence others

ohio state studies - Answer -leader behavior questionnaire; two types of leaders-
consideration and initiating structure
150 questions of 1800 behaviors

u of michigan studies - Answer -small group performance
employee oriented and production oriented
employee oriented was found to work better

managerial grid - Answer -determines leadership style by plotting the way leaders
balance concern for results and concern for people

contingency theory - Answer -way of thinking that most suitable leadership style with a
particular business situation

path goal theory - Answer -focuses on leadership behaviors that motivate a team
through clarification,support,and removal of barriers in pursuit of a goal.

path goal theory model- directive - Answer -following up, guiding, consistency; inflexible
controlling;unclear, complicated, vague procedures

path goal theory model-supportive - Answer -nurturing caring gentel; never disgruntled;
repetitive boring routine

path goal theory model-participative - Answer -involved engaged sharing power; never
independent need power like transparency; unclear ambiguous lacks structure

path goal theory model-achievement oriented - Answer -sets high expectations
challenging energetic; success focused, hopeful; complex challenging ambiguous

charismatic power - Answer -characterized by the ability to motivate employees to
exceed expected performance through a leaders inspiring behaviors

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