HROB 2290 Chapter 12 Exam Questions with Correct Answers Latest Update 2025/2026
Frederick Herzberg said the best way to motivate someone is - Answers organize the job so that
doing it provides the challenge and recognition that we all need to help satisfy "higher-level"
needs
Instead of relying on hygienes, said Herzberg, managers interested in creating a self-motivated
workforce should emphasize - Answers "job content," or motivator factors.
intrinsic motivation - Answers motivation that derives from the pleasure someone gets from
doing the job or task.
Edward Deci's downside to relying too heavily on extrinsic rewards - Answers They may backfire
Psychologist Victor Vroom's says a person's motivation to exert some level of effort depends
on three things - Answers expectancy that his or her effort will lead to performance;
instrumentality, or the perceived connection between successful performance and actually
obtaining the rewards;
valence, which represents the perceived value the person attaches to the reward.
motivation = expectancy x instrumentality x valence - Answers expectancy x instrumentality x
valence (according to Vroom)
individual incentive plans - Answers give income over and above base salary to individual
employees who meet a specific individual performance standard.
Informal Incentive Plans - Answers accomplishments that are not readily measured by a
standard
Group incentive plans - Answers provide payments over and above base salary to all team
members when the group or team collectively meets a specified standard for performance,
productivity, or other work-related behaviour.
organization-wide incentive plans - Answers provide monetary incentives to all employees of the
organization.
Non monetary recognition programs - Answers motivate employees through praise and
expressions of appreciation for their work.
merit pay (merit raise) - Answers any salary increase awarded to an employee based on his or
her individual performance; continuing increment; white collar employees
Employee share purchase/stock ownership plans (ESOPs) - Answers purchase shares of the
firm's stock for employees by using cash from employee (and sometimes employer)
contributions.
Frederick Herzberg said the best way to motivate someone is - Answers organize the job so that
doing it provides the challenge and recognition that we all need to help satisfy "higher-level"
needs
Instead of relying on hygienes, said Herzberg, managers interested in creating a self-motivated
workforce should emphasize - Answers "job content," or motivator factors.
intrinsic motivation - Answers motivation that derives from the pleasure someone gets from
doing the job or task.
Edward Deci's downside to relying too heavily on extrinsic rewards - Answers They may backfire
Psychologist Victor Vroom's says a person's motivation to exert some level of effort depends
on three things - Answers expectancy that his or her effort will lead to performance;
instrumentality, or the perceived connection between successful performance and actually
obtaining the rewards;
valence, which represents the perceived value the person attaches to the reward.
motivation = expectancy x instrumentality x valence - Answers expectancy x instrumentality x
valence (according to Vroom)
individual incentive plans - Answers give income over and above base salary to individual
employees who meet a specific individual performance standard.
Informal Incentive Plans - Answers accomplishments that are not readily measured by a
standard
Group incentive plans - Answers provide payments over and above base salary to all team
members when the group or team collectively meets a specified standard for performance,
productivity, or other work-related behaviour.
organization-wide incentive plans - Answers provide monetary incentives to all employees of the
organization.
Non monetary recognition programs - Answers motivate employees through praise and
expressions of appreciation for their work.
merit pay (merit raise) - Answers any salary increase awarded to an employee based on his or
her individual performance; continuing increment; white collar employees
Employee share purchase/stock ownership plans (ESOPs) - Answers purchase shares of the
firm's stock for employees by using cash from employee (and sometimes employer)
contributions.
