human resources management (HRM) - Answers The management of people in organizations
to drive successful organizational performance and achievement of the organization's strategic
goals.
human capital - Answers The knowledge, education, training, skills, and expertise of an
organization's workforce.
scientific management - Answers The process of "scientifically" analyzing manufacturing
processes, reducing production costs, and compensating employees based on their
performance levels.
human resources movement - Answers A management philosophy focusing on concern for
people and productivity.
outsourcing - Answers The practice of contracting with outside vendors to handle specified
business functions on a permanent basis.
authority - Answers The right to make decisions, direct others' work, and give orders.
line authority - Answers The authority exerted by an HR manager by directing the activities of the
people in his or her own business unit, department, or service area.
staff authority - Answers gives the manager the right (authority) to advise other managers or
employees.
line manager - Answers A manager who is authorized to direct the work of subordinates and is
responsible for accomplishing the organization's tasks.
staff manager - Answers A manager who assists and advises line managers.
five critical pieces of knowledge required by HR professionals today - Answers in priority order,
they are business acumen, an understanding of employment law and legislation, talent
management, broad HR knowledge, and employee-labour relations knowledge
employee engagement - Answers The emotional and intellectual involvement of employees in
their work, such as intensity, focus, and involvement in his or her job and organization.
Stratergy - Answers The company's plan for how it will balance its internal strengths and
weaknesses with external opportunities and threats to maintain a competitive advantage.
change agents - Answers Specialists who lead the organization and its employees through
organizational change.
environmental scanning - Answers Identifying and analyzing external opportunities and threats
that may be crucial to the organization's success.