CMIS 526 FINAL STUDY GUIDE 2026
QUESTIONS WITH ANSWERS GRADED A+
⩥ What are the components of the business case? Answer: Fact: The true
numbers/details of a business case; what you know is true.
Faith: Information in a business case that you feel strongly about;
willing to put your faith/the integrity of your job on this belief.
Fear: Putting the fear of god in the business' management; creating a fear
factor by saying "If we don't pursue this opportunity, we will lose at..."
Costs: The different cost considerations of a project (ie: new
technologies, employee training, etc.)
Benefits: What the business will gain by pursuing a project (ie: increased
sales, more efficient work force, etc.)
⩥ What are the pitfalls of beginning new projects? Answer: Poor
management implementation; Time-consuming.
⩥ What is the productivity paradox? Answer: Belief that information
systems have improved workplace productivity (is no concrete research
to support though)
,⩥ What is a proxy measure? Give an example. Answer: Tool used to
help quantify more challenging business benefits.
Example: It would be hard to justify an estimated $50,000 annual
marketing savings by pursuing a project. Instead, it is easier to explain
that with the new project, the Marketing Department would save an
average of 3 hours per day to perform other tasks, thus allowing the
project to positively impact the business in multiple ways.
⩥ When presenting a business case, it's important to... Answer: Know
your audience: Every manager has different business needs/requests;
make sure you are voicing to their needs.
Monetize the project's business: Be able to give estimates on how a
project's benefits will allow the business to perform better.
Know the management's hot-button issues: If you target the audience
with messages they're truly seeking, a business case is much more
impactful.
⩥ What are the steps of the System Development Process? Answer:
Systems Planning: Defining the business requirements (ie: Based on the
business case, where does the business need to improve?)
, Systems Analysis: Defining the needed system capabilities/assessing
what type of system to pursue, based on monetary allocations.
Systems Design: Determining how the system will "look" -- giving it all
of its "bells and whistles" to have the desired functionality/capabilities
Systems Implementation: Introducing the system to your business for
operation
⩥ What are the benefits & pitfalls of the System Development Process?
Answer: Benefits: Ability to handle large projects; High levels of control
from the business throughout the development process
Pitfalls: Very expensive; Very Time-Consuming; Very bureaucratic
(many decision makers involved, delaying the advancement of the
project); As time passes, business needs change, so the system's
requirements may change
⩥ What is prototyping? Why is it beneficial, and what is a pitfall?
Answer: Definition: A standardized, generic software used for
demonstration to customers. Based on customer feedback, the prototype
can be customized/modified to best fit the customer's needs.
QUESTIONS WITH ANSWERS GRADED A+
⩥ What are the components of the business case? Answer: Fact: The true
numbers/details of a business case; what you know is true.
Faith: Information in a business case that you feel strongly about;
willing to put your faith/the integrity of your job on this belief.
Fear: Putting the fear of god in the business' management; creating a fear
factor by saying "If we don't pursue this opportunity, we will lose at..."
Costs: The different cost considerations of a project (ie: new
technologies, employee training, etc.)
Benefits: What the business will gain by pursuing a project (ie: increased
sales, more efficient work force, etc.)
⩥ What are the pitfalls of beginning new projects? Answer: Poor
management implementation; Time-consuming.
⩥ What is the productivity paradox? Answer: Belief that information
systems have improved workplace productivity (is no concrete research
to support though)
,⩥ What is a proxy measure? Give an example. Answer: Tool used to
help quantify more challenging business benefits.
Example: It would be hard to justify an estimated $50,000 annual
marketing savings by pursuing a project. Instead, it is easier to explain
that with the new project, the Marketing Department would save an
average of 3 hours per day to perform other tasks, thus allowing the
project to positively impact the business in multiple ways.
⩥ When presenting a business case, it's important to... Answer: Know
your audience: Every manager has different business needs/requests;
make sure you are voicing to their needs.
Monetize the project's business: Be able to give estimates on how a
project's benefits will allow the business to perform better.
Know the management's hot-button issues: If you target the audience
with messages they're truly seeking, a business case is much more
impactful.
⩥ What are the steps of the System Development Process? Answer:
Systems Planning: Defining the business requirements (ie: Based on the
business case, where does the business need to improve?)
, Systems Analysis: Defining the needed system capabilities/assessing
what type of system to pursue, based on monetary allocations.
Systems Design: Determining how the system will "look" -- giving it all
of its "bells and whistles" to have the desired functionality/capabilities
Systems Implementation: Introducing the system to your business for
operation
⩥ What are the benefits & pitfalls of the System Development Process?
Answer: Benefits: Ability to handle large projects; High levels of control
from the business throughout the development process
Pitfalls: Very expensive; Very Time-Consuming; Very bureaucratic
(many decision makers involved, delaying the advancement of the
project); As time passes, business needs change, so the system's
requirements may change
⩥ What is prototyping? Why is it beneficial, and what is a pitfall?
Answer: Definition: A standardized, generic software used for
demonstration to customers. Based on customer feedback, the prototype
can be customized/modified to best fit the customer's needs.
