WGU C721 NJP1 TASK 1 CHANGE
MANAGEMENT EXAM 2026 NEWEST ACTUAL
QUESTIONS WITH ACCURATE COMPLETE
SOLUTIONS
◉ Management. Answer: The process of working with and through
people to achieve organizational goals
◉ ______________ and _________________ are both essential in
organizations and must be integrated effectively to lead to high
performance. Answer: Management and leadership
◉ Key trait of an effective change leader. Answer: They define
themselves as change leaders
◉ Change leaders must embrace _________ instead of being
________________________ as part of the change process. Answer: Risk
instead of being adverse to risk
◉ Organizational Development. Answer: The practice of changing
people and organizations for positive growth
,◉ Change Management. Answer: Encompasses approaches used by
business content and behavioral process specialists that assist
leaders in moving organizations from a present to future state
◉ Systems Theory. Answer: Organizations are viewed as a total
system of interdependent subsystems with individual components
that include people, technology, work, and culture all of which work
together to respond to external environmental changes such as
competitors, customers, or government regulations
◉ Contingency Theory. Answer: Viewing organizational dimensions
(strategy, structure, people, work, rewards) as parts of a whole that
fit together. When one of these dimensions is out of sync with the
others, issues emerge
◉ Long-Term Approach. Answer: Focuses on lasting effects through
changes in cultural norms including interventions and alter
attitudes, behaviors, processes, knowledge, and structures
◉ Top-Down Approach. Answer: Seeks to gain top management
commitment and involvement in order to significantly affect
intended changes
Implemented throughout the organization
, ◉ Collaborative Approach. Answer: Involving professionals who are
affected by changes and who support the changes to the
organization
◉ Analytical Approach. Answer: Examines data, diagnoses present
problems, and motivates change to resolve issues
◉ Facilitation Approach. Answer: Uses skilled dialogue and
discussion, listening, feedback when assisting professionals to
identify weaknesses and strengths of the organization: planning for
change; managing the change process; and implementing, coaching,
and problem solving during the change
◉ Design Approach. Answer: Helps leaders and managers to develop
meaningful work climates where organizational members can
accomplish their goals in a healthy way
◉ What constitutes an internal change?. Answer: Changes to an
organizations operating system
◉ A formal subsystem consists of:. Answer: Leadership, strategy,
management, goals, marketing, operations, technology, and
structure
MANAGEMENT EXAM 2026 NEWEST ACTUAL
QUESTIONS WITH ACCURATE COMPLETE
SOLUTIONS
◉ Management. Answer: The process of working with and through
people to achieve organizational goals
◉ ______________ and _________________ are both essential in
organizations and must be integrated effectively to lead to high
performance. Answer: Management and leadership
◉ Key trait of an effective change leader. Answer: They define
themselves as change leaders
◉ Change leaders must embrace _________ instead of being
________________________ as part of the change process. Answer: Risk
instead of being adverse to risk
◉ Organizational Development. Answer: The practice of changing
people and organizations for positive growth
,◉ Change Management. Answer: Encompasses approaches used by
business content and behavioral process specialists that assist
leaders in moving organizations from a present to future state
◉ Systems Theory. Answer: Organizations are viewed as a total
system of interdependent subsystems with individual components
that include people, technology, work, and culture all of which work
together to respond to external environmental changes such as
competitors, customers, or government regulations
◉ Contingency Theory. Answer: Viewing organizational dimensions
(strategy, structure, people, work, rewards) as parts of a whole that
fit together. When one of these dimensions is out of sync with the
others, issues emerge
◉ Long-Term Approach. Answer: Focuses on lasting effects through
changes in cultural norms including interventions and alter
attitudes, behaviors, processes, knowledge, and structures
◉ Top-Down Approach. Answer: Seeks to gain top management
commitment and involvement in order to significantly affect
intended changes
Implemented throughout the organization
, ◉ Collaborative Approach. Answer: Involving professionals who are
affected by changes and who support the changes to the
organization
◉ Analytical Approach. Answer: Examines data, diagnoses present
problems, and motivates change to resolve issues
◉ Facilitation Approach. Answer: Uses skilled dialogue and
discussion, listening, feedback when assisting professionals to
identify weaknesses and strengths of the organization: planning for
change; managing the change process; and implementing, coaching,
and problem solving during the change
◉ Design Approach. Answer: Helps leaders and managers to develop
meaningful work climates where organizational members can
accomplish their goals in a healthy way
◉ What constitutes an internal change?. Answer: Changes to an
organizations operating system
◉ A formal subsystem consists of:. Answer: Leadership, strategy,
management, goals, marketing, operations, technology, and
structure
