1
BPMN EXAM 2 Questions with Answers (100% Correct
Answers)
Process Discovery(ch5) Answer: the act of gathering information about
an existing process and organizing it in terms of an "as-is" process
model
Process Discovery Answer: 1. Defining the setting: assembling a team
in a company that will be responsible for working on the process.
2. Gathering information: building an understanding of the process
(we'll discuss different discovery methods to acquire information on a
process.)
3. Conducting the modeling task: mapping out the process in a
systematic way.
4. Assuring process model quality: make sure that the resulting
process models meet different quality criteria.
Parties Involved Answer: Domain Expert
Process Analyst
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,2
Challenges Answer: 1. Fragmented Process Knowledge
2. Domain Experts think on Instance Level
3. Knowledge of process modeling is rare
Process Discovery Techniques Answer: 1.Evidence-based
Document analysis*
Observation
Process mining
2.Interview-based*
3.Workshop-based
Document Analysis Answer: Documents point to existing roles,
activities and business objects
EX:
Formal documentation in terms of
Website
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,3
Organizational chart
Internal policies
Glossaries and handbooks
Etc.
Observation Answer: Observe what people do at their workplace
Trace business objects in the course of their life cycle
Inspect the work environment
Process Mining Answer: A.k.a. "automatic process discovery"
Make use of event logs, or data captured by various information
systems
Interviews Answer: Semi-structured format
May need to involve many domain experts if process knowledge is
fragmented (it usually is!)
Workshops Answer: Gather all key stakeholders together
One process analyst, multiple domain experts
© 2025 All rights reserved
, 4
Participants interact to create shared understanding
Often: software-supported, a model is directly created during the
workshop (separate role)
Model is reference point for discussions
Organizing the Gathered Material Answer: 1. Identify the process
boundaries
2. Identify activities and events
3. Identify resources and their handovers
4. Identify the control flow
5. Identify additional elements.
Process Boundaries Answer: How do you name the process of
interest?
Under which condition does the process start?
With which result, or results, does it end?
Quality Assurance Answer: 1.Syntactic Quality
© 2025 All rights reserved
BPMN EXAM 2 Questions with Answers (100% Correct
Answers)
Process Discovery(ch5) Answer: the act of gathering information about
an existing process and organizing it in terms of an "as-is" process
model
Process Discovery Answer: 1. Defining the setting: assembling a team
in a company that will be responsible for working on the process.
2. Gathering information: building an understanding of the process
(we'll discuss different discovery methods to acquire information on a
process.)
3. Conducting the modeling task: mapping out the process in a
systematic way.
4. Assuring process model quality: make sure that the resulting
process models meet different quality criteria.
Parties Involved Answer: Domain Expert
Process Analyst
© 2025 All rights reserved
,2
Challenges Answer: 1. Fragmented Process Knowledge
2. Domain Experts think on Instance Level
3. Knowledge of process modeling is rare
Process Discovery Techniques Answer: 1.Evidence-based
Document analysis*
Observation
Process mining
2.Interview-based*
3.Workshop-based
Document Analysis Answer: Documents point to existing roles,
activities and business objects
EX:
Formal documentation in terms of
Website
© 2025 All rights reserved
,3
Organizational chart
Internal policies
Glossaries and handbooks
Etc.
Observation Answer: Observe what people do at their workplace
Trace business objects in the course of their life cycle
Inspect the work environment
Process Mining Answer: A.k.a. "automatic process discovery"
Make use of event logs, or data captured by various information
systems
Interviews Answer: Semi-structured format
May need to involve many domain experts if process knowledge is
fragmented (it usually is!)
Workshops Answer: Gather all key stakeholders together
One process analyst, multiple domain experts
© 2025 All rights reserved
, 4
Participants interact to create shared understanding
Often: software-supported, a model is directly created during the
workshop (separate role)
Model is reference point for discussions
Organizing the Gathered Material Answer: 1. Identify the process
boundaries
2. Identify activities and events
3. Identify resources and their handovers
4. Identify the control flow
5. Identify additional elements.
Process Boundaries Answer: How do you name the process of
interest?
Under which condition does the process start?
With which result, or results, does it end?
Quality Assurance Answer: 1.Syntactic Quality
© 2025 All rights reserved
