SOA FINAL EXAM QUESTIONS AND
ANSWERS
The __________ of society refers to the process by which ordinary aspects of life are
rationalized and efficiency comes to rule them.
a.
goal displacement
b.
alienation
c.
bureaucratization
d.
McDonaldization - Correct Answers -d. McDonaldization
When a bureaucratic organization replaces old goals with new ones, this is known as
__________.
a.
alienation
b.
McDonaldization
c.
goal displacement
d.
the Peter Principle - Correct Answers -c. goal displacement
According to Marx, one reason workers feel alienation is because they are __________.
a.
not connected to the finished product of their labor
b.
spoiled
c.
tired of using their own tools to make the finished product
d.
overstimulated by their jobs - Correct Answers -a. not connected to the finished product
of their labor
, Following the loss of one of his employer's major clients, John's daily work routine took
a dramatic shift resulting in longer lunches and coffee breaks by him and his fellow
employees. This shift best reflects ____________ in action.
a.
Murphy's Law
b.
Parkinson's Law
c.
The Peter Principle
d.
The Iron Law of Oligarchy - Correct Answers -b. Parkinson's Law
All of the following are ideal type characteristics of bureaucracy except:
a.
hierarchy of authority
b.
written rules and records
c.
impersonality
d.
generalization - Correct Answers -d.
generalization
When a small group of elite members tends to perpetuate itself at the top levels of
organizations by hiring people that are similar to them we have what is called the
__________.
a.
McDonaldization of contemporary life
b.
hidden voluntary culture
c.
iron law of oligarchy
d.
democratic group - Correct Answers -c. iron law of oligarchy
____________ is a component of rationalization or McDonaldization, in which things
increasingly come to be quantified and quantity comes to replace quality in terms of
importance.
a.
calculability
b.
efficiency
ANSWERS
The __________ of society refers to the process by which ordinary aspects of life are
rationalized and efficiency comes to rule them.
a.
goal displacement
b.
alienation
c.
bureaucratization
d.
McDonaldization - Correct Answers -d. McDonaldization
When a bureaucratic organization replaces old goals with new ones, this is known as
__________.
a.
alienation
b.
McDonaldization
c.
goal displacement
d.
the Peter Principle - Correct Answers -c. goal displacement
According to Marx, one reason workers feel alienation is because they are __________.
a.
not connected to the finished product of their labor
b.
spoiled
c.
tired of using their own tools to make the finished product
d.
overstimulated by their jobs - Correct Answers -a. not connected to the finished product
of their labor
, Following the loss of one of his employer's major clients, John's daily work routine took
a dramatic shift resulting in longer lunches and coffee breaks by him and his fellow
employees. This shift best reflects ____________ in action.
a.
Murphy's Law
b.
Parkinson's Law
c.
The Peter Principle
d.
The Iron Law of Oligarchy - Correct Answers -b. Parkinson's Law
All of the following are ideal type characteristics of bureaucracy except:
a.
hierarchy of authority
b.
written rules and records
c.
impersonality
d.
generalization - Correct Answers -d.
generalization
When a small group of elite members tends to perpetuate itself at the top levels of
organizations by hiring people that are similar to them we have what is called the
__________.
a.
McDonaldization of contemporary life
b.
hidden voluntary culture
c.
iron law of oligarchy
d.
democratic group - Correct Answers -c. iron law of oligarchy
____________ is a component of rationalization or McDonaldization, in which things
increasingly come to be quantified and quantity comes to replace quality in terms of
importance.
a.
calculability
b.
efficiency
