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The model of case management that focuses on providing a comprehensive set of services is
correct answers organization-based case management.
A strength of the responsibility-based case management model is that it: correct answers
allows case management duties to be assumed by various individuals or groups (other than
the case manager).
The model of case management that focuses on the duties of the case manager is the: correct
answers role-based case management model.
Organization-based services are often criticized because: correct answers they resemble
institutions and can be very expensive.
The role of the case manager as a broker is best defined as: correct answers linking the client
with needed services.
The ultimate goal of case management is to correct answers empower clients to manage their
own lives.
The process of case management includes: correct answers assessment, planning, and
implementation.
"The process of determining future service delivery in an organized way" describes which
phase of case management? correct answers Planning
Client participation in the case management process is important during: correct answers all
of the phases of case management.
In case management, documentation is an important part of: correct answers case review.
In case management, service should be comprehensive and uninterrupted. This reflects the
principle of: correct answers continuity of care.
Equal access to services and to advocacy means: correct answers everyone in need of
assistance has the same opportunity to approach the agency, apply for services, and use case
management services.
Integration of services means: correct answers Case management planning is done in such a
mannerthat each service enhances and supports other efforts.
"Client empowerment" means: correct answers clients are respected as individuals, and we
build on their strengths as we place them in partnership roles.
"The commitment to clients that engenders an attitude of respect toward the client and respect
for the client's need for services, also requires allowing clients, whenever possible, to choose
the case management goals and needed interventions". The latter statement reflects the
client's right to: correct answers Self-determination
, At the legislative level, case managers can work to influence government policies and
programs that serve the needs of their clients, which include addressing issues of inequality
and discrimination. correct answers True
The case manager as a coordinator is an outside professional with the expertise to identify a
problem, study it, and make recommendations correct answers False
The goal in the role-based case management and organization-based management models is
to meet all the needs of the client though a single point of access. correct answers True
Role-based case management emphasizes how the case management function may be
performed by family members, a supportive care network, volunteers, or the client correct
answers False
The record-keeper prepares for the service or treatment that the client is to receive. correct
answers False
When addressing issues of violence, the case management team should follow which of the
following guidelines correct answers -Members of the team need to identify potentially
violent clients and vulnerable situations.
-Members of the team need to understand several triggers of violence such as lack of control.
-Members of the team should receive training to de-escalate a potentially violent situation.
-Members of the team need to know how to write a report on violence in the workplace.
The purpose of the Health Insurance Portability and Accountability Act of 1996 was to
correct answers protect the confidentiality of patient health records.
Choose all that apply. When using technology to communicate, store, or retrieve confidential
information about clients, the case manager must attend to which of the following security
issues correct answers -The use of email to send the data.
-Securing the communication site.
-Using a firewall to protect the data.
Whenever a case manager believes that a client is a threat to him or her self or to other
people, the case manager correct answers has a duty to warn.
When faced with an ethical dilemma, the case manager may be able to petition for an
exception to a rule. This is beneficial because: correct answers it helps those who make the
rules see that rapid enforcement may violate the reason for which the rule was made.
Which of the following terms refer to making a mistake in the application of an acceptable
practice? correct answers Misfeasance
Which of the following is not a legal obligation for social workers? correct answers Duty to
sue
In order to avoid litigation, social workers must know: correct answers -State laws and
regulations that affect social work practice in their locale.
-Laws and regulations that pertain specifically to their field of practice.
The model of case management that focuses on providing a comprehensive set of services is
correct answers organization-based case management.
A strength of the responsibility-based case management model is that it: correct answers
allows case management duties to be assumed by various individuals or groups (other than
the case manager).
The model of case management that focuses on the duties of the case manager is the: correct
answers role-based case management model.
Organization-based services are often criticized because: correct answers they resemble
institutions and can be very expensive.
The role of the case manager as a broker is best defined as: correct answers linking the client
with needed services.
The ultimate goal of case management is to correct answers empower clients to manage their
own lives.
The process of case management includes: correct answers assessment, planning, and
implementation.
"The process of determining future service delivery in an organized way" describes which
phase of case management? correct answers Planning
Client participation in the case management process is important during: correct answers all
of the phases of case management.
In case management, documentation is an important part of: correct answers case review.
In case management, service should be comprehensive and uninterrupted. This reflects the
principle of: correct answers continuity of care.
Equal access to services and to advocacy means: correct answers everyone in need of
assistance has the same opportunity to approach the agency, apply for services, and use case
management services.
Integration of services means: correct answers Case management planning is done in such a
mannerthat each service enhances and supports other efforts.
"Client empowerment" means: correct answers clients are respected as individuals, and we
build on their strengths as we place them in partnership roles.
"The commitment to clients that engenders an attitude of respect toward the client and respect
for the client's need for services, also requires allowing clients, whenever possible, to choose
the case management goals and needed interventions". The latter statement reflects the
client's right to: correct answers Self-determination
, At the legislative level, case managers can work to influence government policies and
programs that serve the needs of their clients, which include addressing issues of inequality
and discrimination. correct answers True
The case manager as a coordinator is an outside professional with the expertise to identify a
problem, study it, and make recommendations correct answers False
The goal in the role-based case management and organization-based management models is
to meet all the needs of the client though a single point of access. correct answers True
Role-based case management emphasizes how the case management function may be
performed by family members, a supportive care network, volunteers, or the client correct
answers False
The record-keeper prepares for the service or treatment that the client is to receive. correct
answers False
When addressing issues of violence, the case management team should follow which of the
following guidelines correct answers -Members of the team need to identify potentially
violent clients and vulnerable situations.
-Members of the team need to understand several triggers of violence such as lack of control.
-Members of the team should receive training to de-escalate a potentially violent situation.
-Members of the team need to know how to write a report on violence in the workplace.
The purpose of the Health Insurance Portability and Accountability Act of 1996 was to
correct answers protect the confidentiality of patient health records.
Choose all that apply. When using technology to communicate, store, or retrieve confidential
information about clients, the case manager must attend to which of the following security
issues correct answers -The use of email to send the data.
-Securing the communication site.
-Using a firewall to protect the data.
Whenever a case manager believes that a client is a threat to him or her self or to other
people, the case manager correct answers has a duty to warn.
When faced with an ethical dilemma, the case manager may be able to petition for an
exception to a rule. This is beneficial because: correct answers it helps those who make the
rules see that rapid enforcement may violate the reason for which the rule was made.
Which of the following terms refer to making a mistake in the application of an acceptable
practice? correct answers Misfeasance
Which of the following is not a legal obligation for social workers? correct answers Duty to
sue
In order to avoid litigation, social workers must know: correct answers -State laws and
regulations that affect social work practice in their locale.
-Laws and regulations that pertain specifically to their field of practice.