MANA 3318 UTA Exam 1 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) ALREADY
GRADED A+
What is organizational behavior? Ans✓✓✓Organizational Behavior is
the study of human behavior, attitudes, and performance organizations
Why is Organizational Behavior important? (In other words, how can
the knowledge of Organizational Behavior help us?)
Ans✓✓✓Organizational behavior: provides a set of tools that allow: (A)
People to understand analyze, and describe behavior in organizations
and (B) Managers to improve, enhance, or change work behaviors so
that individuals, groups and the whole organization can achieve their
goal
What factors determine individual behaviors? Ans✓✓✓The person and
the situation
What are some examples of person and situational factors?
Ans✓✓✓The Person: personality, ability, and attitudes etc.
The situation: the work groups and the organization
In what ways could people be different from each other?
Ans✓✓✓Dispositions
Abilities
Demographics
Physical
,What are some relatively stable individuals? Ans✓✓✓Some dispositions
(personality, needs) some demographics (gender, ethnic group)
What are some less stable individual differences? Ans✓✓✓Less stable:
individual differences: Abilities, education level, emotions, physical
attitudes.
What is personality? Ans✓✓✓A relatively stable set of characteristics
that influence an individual's behavior
How is it determined? Ans✓✓✓By different things, such as heredity,
genes (nature), and environment, physical attitudes
How stable is personality? Ans✓✓✓It is relatively stable because it
takes around 10-15 years to show personality change in some (50% is
shaped by genetics and 50% is shaped by environment)
Understand the Big Five Personality Traits Ans✓✓✓Extraversion: the
person is gregarious, assertive and sociable (Low: resevered, timid and
quiet)
Agreeableness: the person is cooperative, warm, and agreeable (Low:
cold, disagreeable, and antagonistic)
Conscientiousness: the person is hardworking, organized, and
dependable (Low: lazy, disorganized, and unreliable)
, Openness to Experience: the person is crative, curious, and cultured(
Low: practical with narrow interest)
Neuroticism: High: Nervous, self-doubting, moody --> Low: stable,
confident
Understand the following differences: Locus of control, Self-monitoring,
Self-esteem, Type A and Type B Ans✓✓✓Locus of Control: an
individual's generalized belief about internal (self-control) vs. external
control (control by the situation of by others) --> External locus of
control: describes people who believe that fate, luck, or outside forces
are responsible for what happens to them--> Internal locus of control:
describes people who believe that ability, effort, or their effort of their
actions determines what happens to them
Self-monitoring: the extent to which people base their behavior on cues
from other people and situations -- high self-monitors pay attention to
what is appropriate in particular situations and behave accordingly --
Low self-monitors: pay less attention to situational cues and act more
consistently with their internal beliefs and feelings
Self-esteem: an individual's general feeling of self-worth --> people with
high self-esteen feel capable, confident, worthy, perform better and are
more satisfied with their jobs --> low self-esteem: view themselves
negatively are more strongly affected by what other people think of them
Type A: have intense desire to achieve, are extremely competitive, have
a sense of urgency, are impatient, and can be hostile
Type B: these individuals are more relaxed and easygoing
DETAILED ANSWERS (VERIFIED ANSWERS) ALREADY
GRADED A+
What is organizational behavior? Ans✓✓✓Organizational Behavior is
the study of human behavior, attitudes, and performance organizations
Why is Organizational Behavior important? (In other words, how can
the knowledge of Organizational Behavior help us?)
Ans✓✓✓Organizational behavior: provides a set of tools that allow: (A)
People to understand analyze, and describe behavior in organizations
and (B) Managers to improve, enhance, or change work behaviors so
that individuals, groups and the whole organization can achieve their
goal
What factors determine individual behaviors? Ans✓✓✓The person and
the situation
What are some examples of person and situational factors?
Ans✓✓✓The Person: personality, ability, and attitudes etc.
The situation: the work groups and the organization
In what ways could people be different from each other?
Ans✓✓✓Dispositions
Abilities
Demographics
Physical
,What are some relatively stable individuals? Ans✓✓✓Some dispositions
(personality, needs) some demographics (gender, ethnic group)
What are some less stable individual differences? Ans✓✓✓Less stable:
individual differences: Abilities, education level, emotions, physical
attitudes.
What is personality? Ans✓✓✓A relatively stable set of characteristics
that influence an individual's behavior
How is it determined? Ans✓✓✓By different things, such as heredity,
genes (nature), and environment, physical attitudes
How stable is personality? Ans✓✓✓It is relatively stable because it
takes around 10-15 years to show personality change in some (50% is
shaped by genetics and 50% is shaped by environment)
Understand the Big Five Personality Traits Ans✓✓✓Extraversion: the
person is gregarious, assertive and sociable (Low: resevered, timid and
quiet)
Agreeableness: the person is cooperative, warm, and agreeable (Low:
cold, disagreeable, and antagonistic)
Conscientiousness: the person is hardworking, organized, and
dependable (Low: lazy, disorganized, and unreliable)
, Openness to Experience: the person is crative, curious, and cultured(
Low: practical with narrow interest)
Neuroticism: High: Nervous, self-doubting, moody --> Low: stable,
confident
Understand the following differences: Locus of control, Self-monitoring,
Self-esteem, Type A and Type B Ans✓✓✓Locus of Control: an
individual's generalized belief about internal (self-control) vs. external
control (control by the situation of by others) --> External locus of
control: describes people who believe that fate, luck, or outside forces
are responsible for what happens to them--> Internal locus of control:
describes people who believe that ability, effort, or their effort of their
actions determines what happens to them
Self-monitoring: the extent to which people base their behavior on cues
from other people and situations -- high self-monitors pay attention to
what is appropriate in particular situations and behave accordingly --
Low self-monitors: pay less attention to situational cues and act more
consistently with their internal beliefs and feelings
Self-esteem: an individual's general feeling of self-worth --> people with
high self-esteen feel capable, confident, worthy, perform better and are
more satisfied with their jobs --> low self-esteem: view themselves
negatively are more strongly affected by what other people think of them
Type A: have intense desire to achieve, are extremely competitive, have
a sense of urgency, are impatient, and can be hostile
Type B: these individuals are more relaxed and easygoing
