BSNS 105 EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2025-2026
____ skill is the cognitive ability to view the organisation holistically and understand the
relationships that exist between its parts.
a) Conceptual
b) Organising
c) Human
d) Technical
e) Strategic - Answers a) Conceptual
Each of the following is a characteristic of Theory X, except:
a) The average human being has intense dislike of work and will avoid it if possible
b) The average human learns, under proper conditions, not only to accept but also to seek
responsibility
c) Workers must be coerced, controlled, directed or threatened with punishment to get them to
work to the required level
d) Workers prefer to be directed and wish to avoid responsibility - Answers b)
- Theory X is the theory that people don't like to work, they're unmotivated and will want to do
the bare minimum
An organisation's task environment includes all the following, except:
a) Competitors
b) Customers
c) Labour Market
d) Employers
e) Suppliers - Answers d)
Which of the following would be considered a visual representation of a company's corporate
culture?
a) All department heads have an executive office
b) Each department has an award plaque for employee of the month
,c) All employees are dressed in professional business attire
d) Top level executives drive company-owned sports cars
e) All of these choices - Answers e) Organisational culture - Symbols, Stories, Heros, Logos
A corporate-level strategy is concerned with which question?
a) What business are we in?
b) How do we compete?
c) How do we support our chosen strategy?
d) Where do we market our products?
e) Should we promote from within - Answers a) What business are we in - This is overall
strategy, whereas the others are specific strategies
Non-programmed decisions are made in response to situations that are:
a) unique
b) unstructured
c) important to the organisation
d) all of these choices
e) A and C - Answers d) Programmed decisions have habitual structure. Non-programmed
decision is one that is made on the back of something, it is a unique decision - not prepared for
Vincent, a product manager, wants to increase the market share of his product. He is unsure
about how to go about it, not knowing for sure how costs, price, the competition, and the quality
of his product will interact to influence market share. Vincent is operating under a condition of
a) Risk
b) Ambiguity
c) Certainty
d) Uncertainty
e) Brainstorming - Answers d) Uncertainty
Ben and Bill work at Auckland Corporation. Although they both work on the assembly line, they
have the authority to make many decisions about their job. Auckland Corporation can be said to
have:
, a) A high degree of decentralisation
b) A wide span of management
c) A high degree of centralisation
d) A narrow span of management
e) no management - Answers a) Assembly lines tend to have a manager but not managers
The forecasting of human resources needs and the projected matching of individuals with
expected job vacancies is referred to as human resource:
a) Development
b) Organising
c) Planning
d) Selection
e) Downsizing - Answers c) Planning
When an experienced employee guides and supports a less experienced employee, it is known
as:
a) Stereotyping
b) Mentoring
c) Coaching
d) Compensation and benefits
e) Exit interview - Answers b) Mentoring
All of the following represent ways in which an organisation can change its structures and
policies in favour of diversity, except:
a) Recruitment
b) Selection
c) Maintain the status quo
d) Career advancement
e) Accommodating special needs - Answers c) Maintain the status quo
When Paul, a student at TCE level, remarks that he loves the classes he is taking this year, this
____ skill is the cognitive ability to view the organisation holistically and understand the
relationships that exist between its parts.
a) Conceptual
b) Organising
c) Human
d) Technical
e) Strategic - Answers a) Conceptual
Each of the following is a characteristic of Theory X, except:
a) The average human being has intense dislike of work and will avoid it if possible
b) The average human learns, under proper conditions, not only to accept but also to seek
responsibility
c) Workers must be coerced, controlled, directed or threatened with punishment to get them to
work to the required level
d) Workers prefer to be directed and wish to avoid responsibility - Answers b)
- Theory X is the theory that people don't like to work, they're unmotivated and will want to do
the bare minimum
An organisation's task environment includes all the following, except:
a) Competitors
b) Customers
c) Labour Market
d) Employers
e) Suppliers - Answers d)
Which of the following would be considered a visual representation of a company's corporate
culture?
a) All department heads have an executive office
b) Each department has an award plaque for employee of the month
,c) All employees are dressed in professional business attire
d) Top level executives drive company-owned sports cars
e) All of these choices - Answers e) Organisational culture - Symbols, Stories, Heros, Logos
A corporate-level strategy is concerned with which question?
a) What business are we in?
b) How do we compete?
c) How do we support our chosen strategy?
d) Where do we market our products?
e) Should we promote from within - Answers a) What business are we in - This is overall
strategy, whereas the others are specific strategies
Non-programmed decisions are made in response to situations that are:
a) unique
b) unstructured
c) important to the organisation
d) all of these choices
e) A and C - Answers d) Programmed decisions have habitual structure. Non-programmed
decision is one that is made on the back of something, it is a unique decision - not prepared for
Vincent, a product manager, wants to increase the market share of his product. He is unsure
about how to go about it, not knowing for sure how costs, price, the competition, and the quality
of his product will interact to influence market share. Vincent is operating under a condition of
a) Risk
b) Ambiguity
c) Certainty
d) Uncertainty
e) Brainstorming - Answers d) Uncertainty
Ben and Bill work at Auckland Corporation. Although they both work on the assembly line, they
have the authority to make many decisions about their job. Auckland Corporation can be said to
have:
, a) A high degree of decentralisation
b) A wide span of management
c) A high degree of centralisation
d) A narrow span of management
e) no management - Answers a) Assembly lines tend to have a manager but not managers
The forecasting of human resources needs and the projected matching of individuals with
expected job vacancies is referred to as human resource:
a) Development
b) Organising
c) Planning
d) Selection
e) Downsizing - Answers c) Planning
When an experienced employee guides and supports a less experienced employee, it is known
as:
a) Stereotyping
b) Mentoring
c) Coaching
d) Compensation and benefits
e) Exit interview - Answers b) Mentoring
All of the following represent ways in which an organisation can change its structures and
policies in favour of diversity, except:
a) Recruitment
b) Selection
c) Maintain the status quo
d) Career advancement
e) Accommodating special needs - Answers c) Maintain the status quo
When Paul, a student at TCE level, remarks that he loves the classes he is taking this year, this
