WRT 350 Final Exam
Anticipate and answer questions, help people perform a task, persuade people to do
something (All Correct) - answer Technical Communication seeks to...
Let the data speak for themselves - answer When trying to make sense of information,
people should never...
As long as a document is persuasive, it need not be clear and efficient. - answerOf the
following statements, which is least accurate?
Consistently applies one cultural perspective - answerAn effective technical
communicator does all of the following except...
Headings, lists, bullets, and diagrams - answerWhat are some examples of visual cues
in technical writing?
Genres are patterns that reflect how communities, including people in technical
workplaces, get things done. They shape a project's content, organization, style, and
design, as well as the medium in which it is delivered. - answerWhat is a genre?
Informed persons who are not experts - answerSemi-technical audiences consist of...
Your brainstorming process. - answerYour audience will have preferences about all of
the following except...
Plain talk. - answerThe North American business culture prefers...
Audience and purpose - answerCreating a(n) ______ statement will help you identify
your readers and their needs.
The writer's legal liabilities - answerWhich of the following is NOT an explicit social or
psychological constraint?
Identify values, goals, or experiences you share with audience. - answerWhen
preparing an argument...
See the issue their way, rephrase their position in your own words, explore possible
compromises they might accept, reach agreement on what to do next (all of the above).
- answerWhen others offer an opposing view, try to...
Acknowledges facts, interprets facts, ask for direct action (A,b,c) - answerA claim can
be a statement that...
, complement, compliment - answerIn ______ to my work in administration, I also have
experience training employees. I _____ my employees when they do good work.
Discreet, discrete - answerWe asked a few ________ questions so that no one would
be aware that we were ordering five pizza with five ______ pizza toppings.
Internalization, identification, compliance - answerThe three levels of response to
persuasion are _____, ____, and _____.
Rational connection and relationship connection strategies. - answerStrategies for
effectively connecting with the audience include...
False - answerA blunt approach works best with audiences from other cultures.
Name and contact info, education, related work experience, skills, are all standard parts
of a resume - answerWhich of the following is NOT a standard part of a resume?
Reverse Chronological - answerWhich of the following types of resume is best to use
when the candidate must emphasize experience over skills?
What can you do for us? - answerWhen they review a resume, employers seek an
answer to which of these questions?
Action verbs. - answerThroughout your resume, use...
Consult reference materials specific to the industry - answerWhen researching the job
market...
Have ready extra resumes, a notepad, and a pen - answerDuring an interview...
Facebook, your own network of friends and colleague, twitter, linkedin, (all of them) -
answerWhich of the following might help you in a job search?
Use discretion - answerWhen posting to a social network that might be viewed by
potential employers,...
Moderator - answerA _____ is a person who screens comments on social media site
before they are posted.
False - answerSocial media policies are set by the government, not individual
companies
True - answerSocial networks have the potential for copyright and privacy violations.
Anticipate and answer questions, help people perform a task, persuade people to do
something (All Correct) - answer Technical Communication seeks to...
Let the data speak for themselves - answer When trying to make sense of information,
people should never...
As long as a document is persuasive, it need not be clear and efficient. - answerOf the
following statements, which is least accurate?
Consistently applies one cultural perspective - answerAn effective technical
communicator does all of the following except...
Headings, lists, bullets, and diagrams - answerWhat are some examples of visual cues
in technical writing?
Genres are patterns that reflect how communities, including people in technical
workplaces, get things done. They shape a project's content, organization, style, and
design, as well as the medium in which it is delivered. - answerWhat is a genre?
Informed persons who are not experts - answerSemi-technical audiences consist of...
Your brainstorming process. - answerYour audience will have preferences about all of
the following except...
Plain talk. - answerThe North American business culture prefers...
Audience and purpose - answerCreating a(n) ______ statement will help you identify
your readers and their needs.
The writer's legal liabilities - answerWhich of the following is NOT an explicit social or
psychological constraint?
Identify values, goals, or experiences you share with audience. - answerWhen
preparing an argument...
See the issue their way, rephrase their position in your own words, explore possible
compromises they might accept, reach agreement on what to do next (all of the above).
- answerWhen others offer an opposing view, try to...
Acknowledges facts, interprets facts, ask for direct action (A,b,c) - answerA claim can
be a statement that...
, complement, compliment - answerIn ______ to my work in administration, I also have
experience training employees. I _____ my employees when they do good work.
Discreet, discrete - answerWe asked a few ________ questions so that no one would
be aware that we were ordering five pizza with five ______ pizza toppings.
Internalization, identification, compliance - answerThe three levels of response to
persuasion are _____, ____, and _____.
Rational connection and relationship connection strategies. - answerStrategies for
effectively connecting with the audience include...
False - answerA blunt approach works best with audiences from other cultures.
Name and contact info, education, related work experience, skills, are all standard parts
of a resume - answerWhich of the following is NOT a standard part of a resume?
Reverse Chronological - answerWhich of the following types of resume is best to use
when the candidate must emphasize experience over skills?
What can you do for us? - answerWhen they review a resume, employers seek an
answer to which of these questions?
Action verbs. - answerThroughout your resume, use...
Consult reference materials specific to the industry - answerWhen researching the job
market...
Have ready extra resumes, a notepad, and a pen - answerDuring an interview...
Facebook, your own network of friends and colleague, twitter, linkedin, (all of them) -
answerWhich of the following might help you in a job search?
Use discretion - answerWhen posting to a social network that might be viewed by
potential employers,...
Moderator - answerA _____ is a person who screens comments on social media site
before they are posted.
False - answerSocial media policies are set by the government, not individual
companies
True - answerSocial networks have the potential for copyright and privacy violations.
