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NHS 111 Exam 2 Questions and Correct
Answers
What Are The 7 Reasons For 'Early Exit;? Ans: 1. EMERGENCY -
Unconscious, Fitting Or Choking
2. The phone line went dead
3. The ambulance crew arrived before the assessment has been
completed
4. Transfer to a clinician
5. I have terminated the call or the caller has terminated the call
6. Triage Not Possible
7. The caller decided no further advice was needed
What Are The 7 Reasons for "Transfer to a clinician" ? Ans: 1.
Caller refused disposition
2. Difficulty obtaining adequate information ( Two or more "not
sure" answers)
3. Local Policy
4.Declared Medical History
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5. Medication/ Medical procedure enquiry
6. Caller unable to prioritise symptoms
7.Other - A call is complex for some other reason. e.g. Transgender
Reasons For Triage Not Possible? Ans: - Contact is about a dead or
dying person
- Contact is a child and os unable to answer questions
- The contact is a remote observer
- The person is on fire
- Other - Communication being difficult
What is a body map area? Ans: Areas of the body to be clicked to
access pathways
What is a pathway? Ans: A flow chart used to assess a patients
problem, which is presented in a clear, user friendly way to the
system user
When should the "Other Symptoms" pathway be used? Ans: It is
used when there are unusual symptoms that aren't within any part
of the body map or the patient is vague
© 2025 All rights reserved
NHS 111 Exam 2 Questions and Correct
Answers
What Are The 7 Reasons For 'Early Exit;? Ans: 1. EMERGENCY -
Unconscious, Fitting Or Choking
2. The phone line went dead
3. The ambulance crew arrived before the assessment has been
completed
4. Transfer to a clinician
5. I have terminated the call or the caller has terminated the call
6. Triage Not Possible
7. The caller decided no further advice was needed
What Are The 7 Reasons for "Transfer to a clinician" ? Ans: 1.
Caller refused disposition
2. Difficulty obtaining adequate information ( Two or more "not
sure" answers)
3. Local Policy
4.Declared Medical History
© 2025 All rights reserved
, 2 | Page
5. Medication/ Medical procedure enquiry
6. Caller unable to prioritise symptoms
7.Other - A call is complex for some other reason. e.g. Transgender
Reasons For Triage Not Possible? Ans: - Contact is about a dead or
dying person
- Contact is a child and os unable to answer questions
- The contact is a remote observer
- The person is on fire
- Other - Communication being difficult
What is a body map area? Ans: Areas of the body to be clicked to
access pathways
What is a pathway? Ans: A flow chart used to assess a patients
problem, which is presented in a clear, user friendly way to the
system user
When should the "Other Symptoms" pathway be used? Ans: It is
used when there are unusual symptoms that aren't within any part
of the body map or the patient is vague
© 2025 All rights reserved
