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An important management principle that should guide the development of information systems in healthcare organizations is to:
A) treat information as an essential organizational resource
B) delegate all decisions about information technology to technical specialists
C) employ consultants to set priorities for systems to be developed
D) always buy the newest system available to avoid technical obsolescence - answer-A
Which of the following is a major priority for system development in the managed care environment?
A) development of enterprise-wide computer networks
B) development of repositories of computerized patient records
C) development of operational inpatient systems
D) development of strategic decision support systems - answer-C
which of the following is considered the best source of information to help HCO improve its existing services?
A) ongoing patient and internal customer satisfaction surveys
B) focus groups to gather information and statistics from non-patients
C) telephonic surveys of anyone who may decide to use the HCO
D) weekly meetings with staff members to determine the HCOs deficiencies - answer-D
which of the following is an example of an asset
A) accounts payable
B) accrued employee benefits
C) property plant and equipment
,D) unrealized gain - answer-C
which statement about short-term debt reduces liquidity
A) increased use of short term debt reduces liquidity
B) short term debt provides greater certainty about interest costs over time
C) the interest rates for short term debt area typically higher than interest rates for long term debt
D) an organization that relies on short term debt replaces the need for working capital - answer-A
which of the following is likely to provide useful information for evaluating the profitability of a hospital's managed care business?
A) payer mix
B) fixed
C) contract terms
D) changes - answer-D
a master patient index (MPI) can best be described as
A) a relational database containing all identification numbers assigned to patients
B) a system for converting SS# to medical records #s
C) a system for converting MR #s to patient account Numbers
D) a longitudinal record for all patient encounters for a fixed period of time - answer-A
A typical use of the internet by HCOs is to
A) deliver educational programs to employees
B) provide medical staff with electronic access to patient records
C) advertise services available to the community
D) communicate financial information to business units of the organization - answer-C
The best way to facilitate information system integration within an HCO is to
A) centralize all computer activities
,B) use computer equipment from only one manufacturer
C) use computer software from only one vendor
D) standardize data definitions and data structures - answer-D
Which of the following is a developing technology that will help control unauthorized access to computerized information
A) optical scanners
B) biometric access control devices
C) wireless terminals
D) high speed modems - answer-B
In negotiating a contract for an information system, healthcare organizations should
A) form a negotiating team and utilize legal council
B) use the standard contract provided y the vendor
C) employ a consultant from among a list provided by the vendor
D) use a cost plus contract to maximize flexibility in system design - answer-A
Which of the following is the most important factor to consider in evaluating vendor software packages?
A) size of the vendors marketing staff
B) ability of the software to interface with existing systems
C) programming language used to write the software
D) geographic location of the vendors corporate headquarters - answer-B
The CIO for a HCO is typically responsible for which of the following functions
A) Information Systems and finance
B) medical records and patients registration
C) telecommunications and PR
D) Information systems and telecommunications - answer-D
, In m selecting m an mInformation m system m a m consultant m can m be m best m used m to
A) chair m the m selection m committee
B) provide m technical minformation mand moutside mperspectives
C) make m the m final m selection m decision
D) handle m all mcommunication mand mprospective m vendors m- m answer-B
The m IT m steering m committee m for m an m HCO m should m perform m which m of m the m following m duties
A) IT mplanning, m selection m of msoftware, mand mdevelopment m of m related m organization m policies
B) selection m and m supervision m of m key m IT m personnel
C) negotiations m of m contracts m with m vendors
D) design mand m development m of m the m IT m systems m software m - m answer-A
All m of m the m following m are m primary m functions m of m the m IT m department m except
A) ensuring m the m integrity,quality m and m security m of m data
B) archiving mand mretrieving m data
C) training mand msupporting musers
D) utilizing minformation m for moperational mdecision mmaking m - manswer-D
IT m departments mmost m often m utilize m which m of m the m following m methods m to m ensure m confidentiality
A) issue m security m codes m and m limit m access m to m the m system
B) centralize m access m to m the m computer m system
C) do m not m allow m physician m and m vendor m access m to m the m system
D) monitor mand m audit m all m entries m into m the m system m - m answer-A
Who mhas mthe mprimary mresponsibility mto m assure mand mmaintain mthe mintegrity mand msecurity mof melectronic m data min man mHCO
A) the m IT m steering m committee
B) the m IT m department
C) the m CIO