1. What should be done when a patient reports that his or her
demographic
information is incorrect?
A. Request written documentation
B. Cross out the incorrect information
C. Call the referring doctors office to request another
enrollment form
D. Follow the organizational procedure and correct the error
immediately: D. Follow the organizational procedure and correct the error immediately.
2. In the absence of a release form, a patients health
information may be shared with the patients without
committing a HIPAA violation
A. Child
B. Spouse
C. Physician
D. Verbally reported power of attorney: C. Physician
,3. In addition to the patients name, all of the following can be
used in the patient identification process except the patients...
A. Room number
B. Account number
C. Last four digits of SSN
D. Medical record number: A. Room number
4. When is it appropriate to contact a patients family member?
A. Never
B. Only if the patient is non-compliant
C. Only if his or her physician gives permission
D. Only if the patient has signed a HIPAA form giving
permission: D. Only if the patient has signed a HIPAA form giving permission
5. A nursing home calls a cardiology office requesting that a
transtelephonic pacemaker check be conducted on a new
admission to the facility. The techni- cian finds no medical
record indicating that the patient has been followed by the
practice. What is the technicians next step?
A. Schedule a cardiology consultation
B. Perform transtelephonic pacemaker check
, C. Ask the nursing home staff to arrange for transportation to
the office
D. Contact the PCP's office to obtain the prescription for
transtelephonic mon-
itoring: D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring
6. A transtelephonic technicians responsible for checking
pacemakers in a cardi- ology office note that a particular
demographic area of their patient population has more
problems with unpredictable disconnections during
transmissions than other locations. What is the MOST
APPROPRIATE next step for the techni- cians to take?
A. Create a list of patients who have had a problem with
disconnections
B. Schedule the patients to come into the office with their
monitors for the next pacemaker evaluation
C. Contact their supervisor about discussing the issue with the
department responsible for telephone services
D. Ask the patients experiencing disconnections which long
distance provider they are using and document it: C. Contact their
supervisor about discussing the issue with the department responsible for telephone services