OBHR 3330 Exam 1 Questions and Answers Latest Update 2025-2026
Mani is unsure of which 401K and retirement plan will meet his needs. He should
make an appointment to see a counselor who works with
A) training and development.
B) employee relations.
C) compensation benefits.
D) employee data and information systems.
E) legal compliance - Answers C) compensation benefits.
Alpha Consulting provides HR services to small companies that do not need full-time HR.
Contracting with Alpha Consulting is known as
A) e-commerce.
B) reshoring.
C) downsizing.
D) benchmarking.
E) outsourcing. - Answers E) outsourcing
Traditionally, the HRM department was primarily a(n)
A) proactive agency.
B) finance expert.
C) employer advocate.
D) administrative expert.
E) payroll expert. - Answers D) administrative expert.
Over the next decade, which of the following people will have the most difficulty attracting
talented employees due to a skills deficit?
A) Tracy, the owner of several fast-food franchises
B) Rex, the HR manager for a biotech research firm
C) Yelena, the director of a mobile advertising company
, D) Franco, the HR director for a large grocery chain
E) Barbara, the superintendent of an urban school system - Answers C) Yelena, the director of a
mobile advertising company
Che was being recruited by a competitor due to her success at her current company in getting
several new patents. This is an example of ________ capital.
A) social
B) customer
C) human
D) intellectual
E) financial - Answers D) intellectual
Which of the following is true about the Six Sigma process?
A) It focuses on the end product of employee satisfaction.
B) It terminates once the processes have been brought within the Six Sigma standards.
C) It strives to attain quality through supervision of daily work, not through training.
D) It discourages employees from lean thinking.
E) It aims to create a total business focus on serving the customer. - Answers E) It aims to
create a total business focus on serving the customer.
When a company participates in lean thinking they evaluate current practices to
A) do minimal work with highest attention and care for details.
B) deliver the best customer service while compromising on volume and quantity.
C) create quality products and services using maximum resources.
D) do more with less effort, time, space, and equipment.
E) discourage training and quality programs. - Answers D) do more with less effort, time, space,
and equipment.
Sampson Lighting was struggling to make a quality product and meet its payroll. The costs for
labor were too high. They visited several countries and then decided to move the production
side of the business. This is called
A) insourcing.
Mani is unsure of which 401K and retirement plan will meet his needs. He should
make an appointment to see a counselor who works with
A) training and development.
B) employee relations.
C) compensation benefits.
D) employee data and information systems.
E) legal compliance - Answers C) compensation benefits.
Alpha Consulting provides HR services to small companies that do not need full-time HR.
Contracting with Alpha Consulting is known as
A) e-commerce.
B) reshoring.
C) downsizing.
D) benchmarking.
E) outsourcing. - Answers E) outsourcing
Traditionally, the HRM department was primarily a(n)
A) proactive agency.
B) finance expert.
C) employer advocate.
D) administrative expert.
E) payroll expert. - Answers D) administrative expert.
Over the next decade, which of the following people will have the most difficulty attracting
talented employees due to a skills deficit?
A) Tracy, the owner of several fast-food franchises
B) Rex, the HR manager for a biotech research firm
C) Yelena, the director of a mobile advertising company
, D) Franco, the HR director for a large grocery chain
E) Barbara, the superintendent of an urban school system - Answers C) Yelena, the director of a
mobile advertising company
Che was being recruited by a competitor due to her success at her current company in getting
several new patents. This is an example of ________ capital.
A) social
B) customer
C) human
D) intellectual
E) financial - Answers D) intellectual
Which of the following is true about the Six Sigma process?
A) It focuses on the end product of employee satisfaction.
B) It terminates once the processes have been brought within the Six Sigma standards.
C) It strives to attain quality through supervision of daily work, not through training.
D) It discourages employees from lean thinking.
E) It aims to create a total business focus on serving the customer. - Answers E) It aims to
create a total business focus on serving the customer.
When a company participates in lean thinking they evaluate current practices to
A) do minimal work with highest attention and care for details.
B) deliver the best customer service while compromising on volume and quantity.
C) create quality products and services using maximum resources.
D) do more with less effort, time, space, and equipment.
E) discourage training and quality programs. - Answers D) do more with less effort, time, space,
and equipment.
Sampson Lighting was struggling to make a quality product and meet its payroll. The costs for
labor were too high. They visited several countries and then decided to move the production
side of the business. This is called
A) insourcing.
