SHRM-SCP Questions and Answers
Which is a reason why an organization may be pushed into global expansion? - <CORRECT
ANSWER >>Need for new customers
Why is cross-cultural training critical for international assignees and their families? - <CORRECT
ANSWER >>It reduces the risk of failed assignments.
Which initiative is most likely to have the biggest impact to an organization's local
responsiveness globalization strategy? - <CORRECT ANSWER >>Deploying strong mentoring and
talent management programs in host-countries.
A manager comes to the HR director and complains about a recent global assignee. The
employee has been late on the first report deadline and is not meeting initial goals. How should
the HR director respond? - <CORRECT ANSWER >>Explain to the manager the process of cross-
cultural adjustment and its effect on productivity.
A multinational corporation is expanding quickly through acquisitions. It aims to create
efficiency and innovation by integrating all its operations. What might the VP of HR advise the
management committee in this case? - <CORRECT ANSWER >>Budget time and resources to
revise policies and practices and train all personnel.
A global firm is planning to take a polycentric approach to its philanthropic programs. Which is
the most likely outcome of taking this approach? - <CORRECT ANSWER >>Donations will be
more aligned to local community needs.
What is true regarding management's ability to speak and behave during a union election? -
<CORRECT ANSWER >>There may be limitations on what management and supervisors can say
and do.
Which is critical when considering forces for globalization? - <CORRECT ANSWER >>Understand
which forces are significant to the organization
, Which method of categorizing risks includes categories for internal and preventable, strategy,
and external risk? - <CORRECT ANSWER >>Kaplan and Mikes's
What is the primary benefit of using a risk register? - <CORRECT ANSWER >>It creates
transparency and accountability.
In a risk matrix, which possible events are considered most significant to an organization? -
<CORRECT ANSWER >>High probability of occurrence and high impact
What risk management technique is the action an organization takes to ensure that it is
performing work and using specified processes according to predetermined standards and
processes correctly and completely? - <CORRECT ANSWER >>Quality assurance
Which item identifies a structural barrier to risk management? - <CORRECT ANSWER
>>Likelihood that business units will value operational needs
Which is the primary reason an HR manager should check with legal counsel before concluding
that a situation constitutes an unlawful conflict of interest? - <CORRECT ANSWER
>>Interpretation of a conflict of interest can vary significantly depending on jurisdiction.
The HR department is instructed to fill a critical management position as quickly as possible.
Using multiple agencies will produce more candidates more quickly but will increase the cost by
several times. Which critical input should HR seek before deciding how to proceed? - <CORRECT
ANSWER >>Risk tolerance of the organization
Which risk factor is being sought by an HR director at a retail store chain who meets with senior
leadership to discuss the amount of uncertainty the organization is willing to accept regarding
wage and hour practices? - <CORRECT ANSWER >>Appetite
Which is a reason why an organization may be pushed into global expansion? - <CORRECT
ANSWER >>Need for new customers
Why is cross-cultural training critical for international assignees and their families? - <CORRECT
ANSWER >>It reduces the risk of failed assignments.
Which initiative is most likely to have the biggest impact to an organization's local
responsiveness globalization strategy? - <CORRECT ANSWER >>Deploying strong mentoring and
talent management programs in host-countries.
A manager comes to the HR director and complains about a recent global assignee. The
employee has been late on the first report deadline and is not meeting initial goals. How should
the HR director respond? - <CORRECT ANSWER >>Explain to the manager the process of cross-
cultural adjustment and its effect on productivity.
A multinational corporation is expanding quickly through acquisitions. It aims to create
efficiency and innovation by integrating all its operations. What might the VP of HR advise the
management committee in this case? - <CORRECT ANSWER >>Budget time and resources to
revise policies and practices and train all personnel.
A global firm is planning to take a polycentric approach to its philanthropic programs. Which is
the most likely outcome of taking this approach? - <CORRECT ANSWER >>Donations will be
more aligned to local community needs.
What is true regarding management's ability to speak and behave during a union election? -
<CORRECT ANSWER >>There may be limitations on what management and supervisors can say
and do.
Which is critical when considering forces for globalization? - <CORRECT ANSWER >>Understand
which forces are significant to the organization
, Which method of categorizing risks includes categories for internal and preventable, strategy,
and external risk? - <CORRECT ANSWER >>Kaplan and Mikes's
What is the primary benefit of using a risk register? - <CORRECT ANSWER >>It creates
transparency and accountability.
In a risk matrix, which possible events are considered most significant to an organization? -
<CORRECT ANSWER >>High probability of occurrence and high impact
What risk management technique is the action an organization takes to ensure that it is
performing work and using specified processes according to predetermined standards and
processes correctly and completely? - <CORRECT ANSWER >>Quality assurance
Which item identifies a structural barrier to risk management? - <CORRECT ANSWER
>>Likelihood that business units will value operational needs
Which is the primary reason an HR manager should check with legal counsel before concluding
that a situation constitutes an unlawful conflict of interest? - <CORRECT ANSWER
>>Interpretation of a conflict of interest can vary significantly depending on jurisdiction.
The HR department is instructed to fill a critical management position as quickly as possible.
Using multiple agencies will produce more candidates more quickly but will increase the cost by
several times. Which critical input should HR seek before deciding how to proceed? - <CORRECT
ANSWER >>Risk tolerance of the organization
Which risk factor is being sought by an HR director at a retail store chain who meets with senior
leadership to discuss the amount of uncertainty the organization is willing to accept regarding
wage and hour practices? - <CORRECT ANSWER >>Appetite
