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Wellcare ACT 2022 (Centene) Questions with Answers
(100% Correct Answers)
A grievance request, or any evidence concerning a grievance, must be
filed orally or in writing no later than _____ calendar days from the
date of the event or the date the member is made aware of the issue.—
Answer: 60
When completing an application, you should ensure that you enter the
provider ID of a specialist and not a Primary Care Physician (PCP).—
Answer: False
Which of the following statements about completing telephonic
enrollments is FALSE?— Answer: Must include most of the required
elements necessary to complete the enrollment
A passing score of __ or higher must be achieved to successfully
complete this course— Answer: 85%
To ensure accurate data entry, you should repeat the Medicare ID back
to the beneficiary.— Answer: True
© 2025 All rights reserved
, 2
Steps to take when safeguarding and securing PHI and PII include—
Answer: All of the Above
An agent may be terminated for cause if they fail to comply with a
compliance investigation, encourage others to avoid the compliance
interview process, or fail to provide truthful or complete
information— Answer: True
For 2022, ______ will no longer be a preferred pharmacy— Answer:
Walmart
The Part D Senior Savings Model (SSM), which reduces member
spending on insulin, will be offered on the Value Script and Value Plus
products— Answer: True
Communication of PHI can be:— Answer: Written, Electronic, Verbal
Agents must meet all required contracting, training, and certification
requirements to be eligible to sell Wellcare's Medicare Products—
Answer: True
Wellcare offers a robust portfolio of products and plans across _____
states.— Answer: 50
© 2025 All rights reserved
Wellcare ACT 2022 (Centene) Questions with Answers
(100% Correct Answers)
A grievance request, or any evidence concerning a grievance, must be
filed orally or in writing no later than _____ calendar days from the
date of the event or the date the member is made aware of the issue.—
Answer: 60
When completing an application, you should ensure that you enter the
provider ID of a specialist and not a Primary Care Physician (PCP).—
Answer: False
Which of the following statements about completing telephonic
enrollments is FALSE?— Answer: Must include most of the required
elements necessary to complete the enrollment
A passing score of __ or higher must be achieved to successfully
complete this course— Answer: 85%
To ensure accurate data entry, you should repeat the Medicare ID back
to the beneficiary.— Answer: True
© 2025 All rights reserved
, 2
Steps to take when safeguarding and securing PHI and PII include—
Answer: All of the Above
An agent may be terminated for cause if they fail to comply with a
compliance investigation, encourage others to avoid the compliance
interview process, or fail to provide truthful or complete
information— Answer: True
For 2022, ______ will no longer be a preferred pharmacy— Answer:
Walmart
The Part D Senior Savings Model (SSM), which reduces member
spending on insulin, will be offered on the Value Script and Value Plus
products— Answer: True
Communication of PHI can be:— Answer: Written, Electronic, Verbal
Agents must meet all required contracting, training, and certification
requirements to be eligible to sell Wellcare's Medicare Products—
Answer: True
Wellcare offers a robust portfolio of products and plans across _____
states.— Answer: 50
© 2025 All rights reserved
