ANSWERS
The 4 general functions of an EMD. - CORRECT ANSWER✅✅1 Receive and Process Telephone Calls
2 Dispatch and Coordinate EMS Resources
3. Provide Instructions to Callers and Information to Responders.
4. Coordinate with other Public Safety Agencies.
What are the 5 roles of the EMD? - CORRECT ANSWER✅✅1 Telephone Interrogation
2 Triage
3 Dispatch Allocation and Field Communication
4 Logistics Coordination
5 Resource Networking.
List the Four Basic Protocol Components of MPDS. - CORRECT ANSWER✅✅1 Case Entry Protocol
2 Chief Complaint Protocols
3. Case Exit Protocol
4. Pre-Arrival Instruction Protocols.
The 4 objectives of the MPDS - CORRECT ANSWER✅✅1. Safety
2. System Response
3. Patient Care
4. Information for responders.
Why is it important to ask Key Questions in the order they are written? - CORRECT ANSWER✅✅1. The
key questions are ordered by priority, with safety questions in red and generally listed 1st. Questions are
then arranged in order of dispatch priority with key words in bold.
Describe 2 functions of a shunt Protocol - CORRECT ANSWER✅✅1. Shunt Protocols help ensure the
right protocol is being utilised for the CC.