UCSD MGT 18
MICROBIOLOGY PRACTICE EXAM
QUESTIONS WITH CORRECT DETAILED
ANSWERS | ALREADY GRADED
A+<RECENT vERSION>
1) Diversity is considered by what perspectives? - ANSWER Identity
Domestic/global
Cognitive
2) What does Goldsmith say about diversity tension as a positive? - ANSWER
Produces valuable brainstorming sessions
Imaginative problem-solving/decision-making
Unique perspectives on strategic planning
Inventive product development ideas
3) What is super-additivity? - ANSWER Where the product is greater than the sum of
its parts: 1+1=3
4) Who do we tend to be biased towards? (as in, who do we prefer to be with?) -
ANSWER People who are very similar to ourselves. Often look/think/speak the
same way, are from similar backgrounds, etc. This is also known as in-group
favoritism or homophily.
,5) What are the different circles that make up identity? - ANSWER Primary: age,
gender, ethnicity, etc.
Secondary: religion, education, working style, if you're married or not, etc.
Organizational: industry, tenure, network, division, department, location, etc.
Cultural: flexible v structured, individual v team, power views, body language, time,
etc.
6) What are Page's 4 conditions for diversity to trump ability? - ANSWER 1: the
problem must be hard
2: the people must be smart
3: the people must be diverse
4: teams have to be reasonably large and were chosen from a large and diverse pool of
candidates
7) What does Goldsmith call the stress created by having a mix of cultural differences
and similarities? - ANSWER Diversity tension
8) Banaji at al. calls attention what factor that can impact decision making in the
workplace? - ANSWER Implicit biases
9) According to Page, which team do we think we would we enjoy more and find more
fun? - ANSWER A homogenous team
10) What does Page think will increase the probability of innovation? - ANSWER
Two or more smart individuals who have various perspectives and disagree on them
,11) What is a way of understanding ourselves and others as grounded in various group
memberships, such as organizational membership, religious affiliation, gender and
age etc.? - ANSWER Social identity
12) Does Sucher thinks that social categorizing and labeling someone as an "other" in the
work environment is a positive? - ANSWER No
13) Does Sucher think that the conscious desire to unbiased will eliminate unconscious
bias in the workplace? - ANSWER No
14) In the article "Managing a Public Image", Kevin
Knight reflected on a class discussion about the case of "Jensen Shoes." What were
his concerns when looking back? - ANSWER That he was personally too biased,
that he'd be seen as arguing too passionately for the minority perspective, and that he
was too concerned with how others perceived him.
15) What does Polzer say serves as an anchor from which we often fail to adjust our
views even when faced with new information? - ANSWER First impressions
16) What is the difference between implicit and explicit biases? - ANSWER Implicit
biases are had with no awareness or conscious intent
Explicit biases are ones you are aware of and have consciously thought about
17) What can we do to decrease our unintended (implicit) biases? - ANSWER Be
mindful of on weaknesses, gather data instead of blindly accepting it, reshape your
environment looking carefully for implicit bias, seek the "veil of ignorance" and let
others help with the decision making process for diversity, remember the power of
priming
18) T/F: Erin Meyer thinks that, for business decisions, countries with a hierarchical
culture always expect the boss to make unilateral decisions. - ANSWER False
, 19) What does the Peace Corps use? - ANSWER The Developmental Model of
Intercultural Sensitivity
20) What are the steps in the Developmental Model of Intercultural Sensitivity? -
ANSWER 1: Denial (no real differences)
2: Defense (threatened by differences)
3: Minimization (differences exist, but trivial)
4: Acceptance (differences are real and meaningful)
5: Adaptation (feel positive about differences, willing to change and be empathetic)
6: Integration (certain aspects of other cultures become part of your own)
21) What does Andy Kolinsky say about cultural dexterity? - ANSWER The ability to
reach across cultures without loosing yourself.
22) What does Brett et al. say about being successful in multicultural teams? -
ANSWER Must have direct communication, accept troubles with accents and
fluency, know there are differences in hierarchy, views of authority, and decision
making styles
23) What is the adaptation strategy to address barriers? - ANSWER Team stays and
works together to solve own problems through adaptations in work styles and
behavior.
24) What is the structural intervention strategy to address barriers? - ANSWER Uses
deliberation for reorganization or reassignment of team members, such as the use of
subgroups.
25) What is the managerial intervention strategy to address barriers? - ANSWER Uses
the manager as a judge for intervention
26) What is the exit strategy to address barriers? - ANSWER Where you leave and
restart, is very infrequently used and can be requested by management or voluntary
27) How can the culture map help us? - ANSWER Knowing how different countries
have different view points on things, such as direct or indirect criticism, etc.
MICROBIOLOGY PRACTICE EXAM
QUESTIONS WITH CORRECT DETAILED
ANSWERS | ALREADY GRADED
A+<RECENT vERSION>
1) Diversity is considered by what perspectives? - ANSWER Identity
Domestic/global
Cognitive
2) What does Goldsmith say about diversity tension as a positive? - ANSWER
Produces valuable brainstorming sessions
Imaginative problem-solving/decision-making
Unique perspectives on strategic planning
Inventive product development ideas
3) What is super-additivity? - ANSWER Where the product is greater than the sum of
its parts: 1+1=3
4) Who do we tend to be biased towards? (as in, who do we prefer to be with?) -
ANSWER People who are very similar to ourselves. Often look/think/speak the
same way, are from similar backgrounds, etc. This is also known as in-group
favoritism or homophily.
,5) What are the different circles that make up identity? - ANSWER Primary: age,
gender, ethnicity, etc.
Secondary: religion, education, working style, if you're married or not, etc.
Organizational: industry, tenure, network, division, department, location, etc.
Cultural: flexible v structured, individual v team, power views, body language, time,
etc.
6) What are Page's 4 conditions for diversity to trump ability? - ANSWER 1: the
problem must be hard
2: the people must be smart
3: the people must be diverse
4: teams have to be reasonably large and were chosen from a large and diverse pool of
candidates
7) What does Goldsmith call the stress created by having a mix of cultural differences
and similarities? - ANSWER Diversity tension
8) Banaji at al. calls attention what factor that can impact decision making in the
workplace? - ANSWER Implicit biases
9) According to Page, which team do we think we would we enjoy more and find more
fun? - ANSWER A homogenous team
10) What does Page think will increase the probability of innovation? - ANSWER
Two or more smart individuals who have various perspectives and disagree on them
,11) What is a way of understanding ourselves and others as grounded in various group
memberships, such as organizational membership, religious affiliation, gender and
age etc.? - ANSWER Social identity
12) Does Sucher thinks that social categorizing and labeling someone as an "other" in the
work environment is a positive? - ANSWER No
13) Does Sucher think that the conscious desire to unbiased will eliminate unconscious
bias in the workplace? - ANSWER No
14) In the article "Managing a Public Image", Kevin
Knight reflected on a class discussion about the case of "Jensen Shoes." What were
his concerns when looking back? - ANSWER That he was personally too biased,
that he'd be seen as arguing too passionately for the minority perspective, and that he
was too concerned with how others perceived him.
15) What does Polzer say serves as an anchor from which we often fail to adjust our
views even when faced with new information? - ANSWER First impressions
16) What is the difference between implicit and explicit biases? - ANSWER Implicit
biases are had with no awareness or conscious intent
Explicit biases are ones you are aware of and have consciously thought about
17) What can we do to decrease our unintended (implicit) biases? - ANSWER Be
mindful of on weaknesses, gather data instead of blindly accepting it, reshape your
environment looking carefully for implicit bias, seek the "veil of ignorance" and let
others help with the decision making process for diversity, remember the power of
priming
18) T/F: Erin Meyer thinks that, for business decisions, countries with a hierarchical
culture always expect the boss to make unilateral decisions. - ANSWER False
, 19) What does the Peace Corps use? - ANSWER The Developmental Model of
Intercultural Sensitivity
20) What are the steps in the Developmental Model of Intercultural Sensitivity? -
ANSWER 1: Denial (no real differences)
2: Defense (threatened by differences)
3: Minimization (differences exist, but trivial)
4: Acceptance (differences are real and meaningful)
5: Adaptation (feel positive about differences, willing to change and be empathetic)
6: Integration (certain aspects of other cultures become part of your own)
21) What does Andy Kolinsky say about cultural dexterity? - ANSWER The ability to
reach across cultures without loosing yourself.
22) What does Brett et al. say about being successful in multicultural teams? -
ANSWER Must have direct communication, accept troubles with accents and
fluency, know there are differences in hierarchy, views of authority, and decision
making styles
23) What is the adaptation strategy to address barriers? - ANSWER Team stays and
works together to solve own problems through adaptations in work styles and
behavior.
24) What is the structural intervention strategy to address barriers? - ANSWER Uses
deliberation for reorganization or reassignment of team members, such as the use of
subgroups.
25) What is the managerial intervention strategy to address barriers? - ANSWER Uses
the manager as a judge for intervention
26) What is the exit strategy to address barriers? - ANSWER Where you leave and
restart, is very infrequently used and can be requested by management or voluntary
27) How can the culture map help us? - ANSWER Knowing how different countries
have different view points on things, such as direct or indirect criticism, etc.
