ISDS 351 EXAM 1 QUESTIONS AND ANSWERS
True or false? A business continuity plan is to be implemented after the occurrence of
an interruption in a service. - Answer -FALSE
A __________ defines the people and procedures required to ensure timely and orderly
resumption of an organization's essential, time sensitive processes with minimal
interruption. - Answer -business continuity plan
A ________ is a tool used in quality management. - Answer -CHECKLIST
A common monitoring and controlling process is _____________, where project
stakeholders can identify any necessary changes that may be required to keep the
project on track. - Answer -reporting performance
A critical path - Answer -DETERMINES THE EARLIEST COMPLETION DATE OF A
PROJECT.
A _________ is a tool used in risk management. - Answer -probability matrice
A ___________ is an organizational group responsible for coordinating the project
management function throughout an organization. - Answer -Project Management
Office
True or false? A project's stakeholders include its customers, users, and suppliers. -
Answer -TRUE (Rationale: Feedback: Stakeholders are the people involved in or
affected by project activities, and include the project sponsor, project team, support
staff, customers, users, suppliers, and even opponents of a project.)
A difference between strategic and tactical goals is that: - Answer -STRATEGIC
GOALS ARE LONG-TERM WHEREAS TACTICAL GOALS ARE SHORT-TERM.
A DATA WAREHOUSE - Answer -is a database that stores large amounts of historical
data in a form that readily supports analysis and management decision making in an
organization.
A firm in the United States outsources its technical support to a firm in South Asia. The
technical support firm collects customers' personal data and submits them to the service
provider. However, a customer would not want information about him or her to be
available to others without his or her approval. Identify the issue associated with
offshore outsourcing that would arise if the service provider is not particularly careful to
ensure it has control over who has access to their data. - Answer -(DATA PRIVACY)
, True or False? A project managers primary role is to provide the funding for a project: -
Answer -FALSE
True or False? A sprint review is a meeting in which the team demonstrates to the
product owner what it has completed during the sprint. - Answer -True
A ______ is used for the analysis of the internal assessment and external environment
of the firm. - Answer -SWOT matrix
An earthquake relief team has arrived at an affected area of a company to assess the
extent of damage. They recommend the immediate implementation of the disaster
recovery plan as they feel that the impact of the earthquake was very high. In the
context of disaster recovery teams, the earthquake relief team is an example of a
___________. - Answer -business recovery group
An extract transform load ETL process is used to - Answer -pull data from disparate
data sources to populate and maintain a data warehouse.
True or False? An organizational culture with strong unit integration makes the project
manager's job more difficult. - Answer -FALSE (Rationale: Feedback: Most project
managers strive for strong unit integration to deliver a successful product, service, or
result. An organizational culture with strong unit integration makes the project
manager's job easier.
True or false? An organization's project management plan expresses the vision,
mission, goals, objectives, and strategies of the organization: - Answer -FALSE
True or false? An organization's vision/mission statement forms the foundation for
making decisions and taking actions: - Answer -TRUE
An organization's _______ is a concise statement of what the organization intends to
achieve in the future. - Answer -vision
Benchmarking the current process using the Control Objectives for Information and
Related Technology COBIT framework is done in the _________ step of the Plan Do
Check Act model. - Answer -PLAN
BHAGs (Big Hairy Audacious Goals) may be daunting and perhaps risky, but the
challenge of it grabs people in the gut and gets their juices flowing and creates
tremendous forward momentum. Such goals are achieved through - Answer -a
breakthrough in the organization's products or services.
Business intelligence - Answer -includes a wide range of applications, practices, and
technologies for the extraction, transformation, integration, analysis, interpretation, and
presentation of data to support improved decision making.
True or false? A business continuity plan is to be implemented after the occurrence of
an interruption in a service. - Answer -FALSE
A __________ defines the people and procedures required to ensure timely and orderly
resumption of an organization's essential, time sensitive processes with minimal
interruption. - Answer -business continuity plan
A ________ is a tool used in quality management. - Answer -CHECKLIST
A common monitoring and controlling process is _____________, where project
stakeholders can identify any necessary changes that may be required to keep the
project on track. - Answer -reporting performance
A critical path - Answer -DETERMINES THE EARLIEST COMPLETION DATE OF A
PROJECT.
A _________ is a tool used in risk management. - Answer -probability matrice
A ___________ is an organizational group responsible for coordinating the project
management function throughout an organization. - Answer -Project Management
Office
True or false? A project's stakeholders include its customers, users, and suppliers. -
Answer -TRUE (Rationale: Feedback: Stakeholders are the people involved in or
affected by project activities, and include the project sponsor, project team, support
staff, customers, users, suppliers, and even opponents of a project.)
A difference between strategic and tactical goals is that: - Answer -STRATEGIC
GOALS ARE LONG-TERM WHEREAS TACTICAL GOALS ARE SHORT-TERM.
A DATA WAREHOUSE - Answer -is a database that stores large amounts of historical
data in a form that readily supports analysis and management decision making in an
organization.
A firm in the United States outsources its technical support to a firm in South Asia. The
technical support firm collects customers' personal data and submits them to the service
provider. However, a customer would not want information about him or her to be
available to others without his or her approval. Identify the issue associated with
offshore outsourcing that would arise if the service provider is not particularly careful to
ensure it has control over who has access to their data. - Answer -(DATA PRIVACY)
, True or False? A project managers primary role is to provide the funding for a project: -
Answer -FALSE
True or False? A sprint review is a meeting in which the team demonstrates to the
product owner what it has completed during the sprint. - Answer -True
A ______ is used for the analysis of the internal assessment and external environment
of the firm. - Answer -SWOT matrix
An earthquake relief team has arrived at an affected area of a company to assess the
extent of damage. They recommend the immediate implementation of the disaster
recovery plan as they feel that the impact of the earthquake was very high. In the
context of disaster recovery teams, the earthquake relief team is an example of a
___________. - Answer -business recovery group
An extract transform load ETL process is used to - Answer -pull data from disparate
data sources to populate and maintain a data warehouse.
True or False? An organizational culture with strong unit integration makes the project
manager's job more difficult. - Answer -FALSE (Rationale: Feedback: Most project
managers strive for strong unit integration to deliver a successful product, service, or
result. An organizational culture with strong unit integration makes the project
manager's job easier.
True or false? An organization's project management plan expresses the vision,
mission, goals, objectives, and strategies of the organization: - Answer -FALSE
True or false? An organization's vision/mission statement forms the foundation for
making decisions and taking actions: - Answer -TRUE
An organization's _______ is a concise statement of what the organization intends to
achieve in the future. - Answer -vision
Benchmarking the current process using the Control Objectives for Information and
Related Technology COBIT framework is done in the _________ step of the Plan Do
Check Act model. - Answer -PLAN
BHAGs (Big Hairy Audacious Goals) may be daunting and perhaps risky, but the
challenge of it grabs people in the gut and gets their juices flowing and creates
tremendous forward momentum. Such goals are achieved through - Answer -a
breakthrough in the organization's products or services.
Business intelligence - Answer -includes a wide range of applications, practices, and
technologies for the extraction, transformation, integration, analysis, interpretation, and
presentation of data to support improved decision making.
