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CSUF FINAL EXAM ISDS 351 HODA DIBA (CH. 1-3,7, & 11) QUESTIONS

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CSUF FINAL EXAM ISDS 351 HODA DIBA (CH. 1-3,7, & 11) QUESTIONS

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CSUF FINAL EXAM ISDS 351 HODA DIBA (CH. 1-3,7, &
11) QUESTIONS


_____ retailing is the application of the same business strategy across all marketing
channels.
Select one:

a. Multichannel
b. Long tail
c. Omnichannel
d. Convience - Answer -c. Omnichannel

_____ is the abuse of email systems to send unsolicited email to large numbers of
people.
Select one:

a. Cyberspionage
b. Spam
c. Phishing
d. Smishing - Answer -b. Spam

The set of Information Technology (IT) hardware, software, and networks in an
organization is called its _______.
Select one:

a. IT organization
b. IT hierarchy
c. IT infrastructure
d. IT board - Answer -c. IT infrastructure

Which of the following is a strategy that should be adopted by Web sites to increase
sales and repeat business?
Select one:

a. A variety of easy and secure payment modes should be offered
b. Systems and processes must be capable of receiving fast and accurate deliveries
from suppliers
c. Incentives should be provided for cash payments
d. Only one type of payments mode must be accepted - Answer -a. A variety of easy
and secure payment modes should be offered

, Which of the following statements defines an organization's fundamental purpose for
existing?
Select one:

a. Mission statement
b. Vision statement
c. Design statement
d. Structured statement - Answer -a. Mission statement


A _____ consists of senior managers representing the business and information
technology organizations-to provide guidance and support to the project.
Select one:

a. Quality control team
b. Project steering team
c. Scope management team
d. Project development team - Answer -b. Project steering team

______ strategic planning begins by identifying and analyzing key problems that face
the organizations, setting strategies to address those problems, and identifying projects
and initiatives that are consistent with those strategies.
Select one:

a. Organic
b. Issues-based
c. Goals-based
d. Contingency - Answer -b. Issues-based

The _____ explains how a new idea or product gains acceptance and spreads through
a specific population or subset of an organization.
Select one:

a. Change Management Continuum Model
b. Diffusion of Innovation Theory
c. Change Management Consistent Model
d. Unified Theory of Acceptance and Use of Technology - Answer -b. Diffusion of
Innovation Theory

The ____ provides a roadmap to guide the management actions at each stage of the
introduction of a new system.
Select One:

a. Unified Acceptance Model
b. Change Management Continuum Model
c. Change Management Technology Model

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