DELL TECH DIRECT QUESTIONS WITH
CORRET ANSWERS 100% PASS
Technical Support - CORRECT ANSWER -
allows you to manage your tickets and see what's going on with a ticket you've submitted.
SupportAssist - CORRECT ANSWER -
is free and comes on all systems. The benefits of this technology also get better with each incr
easing level of support.
Self-Dispatch - CORRECT ANSWER -allows you to dispatch your own parts —
depending on service level.· Once you're certified, this feature can expedite the support proc
ess.
The Administrator Control Panel - CORRECT ANSWER -
allows you to add techs, set permissions and define roles for you and your staff.
With Dell's TechDirect tool - CORRECT ANSWER -
you can customize your system before it even ships out.
The levels are Basic, ProDeploy, and ProDeploy Plus. - CORRECT ANSWER -
There are 3 levels of what we call our ProDeploy suite that allows you to take charge of your
deployment while allowing us to take work off your plate.
Basic - CORRECT ANSWER -
comes with or without imaging, and it includes unlimited BIOS settings configuration, asset tag
ging, and asset reporting.
CORRET ANSWERS 100% PASS
Technical Support - CORRECT ANSWER -
allows you to manage your tickets and see what's going on with a ticket you've submitted.
SupportAssist - CORRECT ANSWER -
is free and comes on all systems. The benefits of this technology also get better with each incr
easing level of support.
Self-Dispatch - CORRECT ANSWER -allows you to dispatch your own parts —
depending on service level.· Once you're certified, this feature can expedite the support proc
ess.
The Administrator Control Panel - CORRECT ANSWER -
allows you to add techs, set permissions and define roles for you and your staff.
With Dell's TechDirect tool - CORRECT ANSWER -
you can customize your system before it even ships out.
The levels are Basic, ProDeploy, and ProDeploy Plus. - CORRECT ANSWER -
There are 3 levels of what we call our ProDeploy suite that allows you to take charge of your
deployment while allowing us to take work off your plate.
Basic - CORRECT ANSWER -
comes with or without imaging, and it includes unlimited BIOS settings configuration, asset tag
ging, and asset reporting.
