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What is organizational behavior? - CORRECT ANSWERS ✔✔study
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of individual and group dynamics in workplace
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What do we mean when we consider OB Interdisciplinary? -
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CORRECT ANSWERS ✔✔Interdisciplinary - borrow research from
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more established fields of study (engineering, psychology,
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medicine, sociology) bc OB hasn'r been around for long
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The Hawthorne Studies (results and impact) - CORRECT
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ANSWERS ✔✔The hawthorne studies (1927-1932) - psychology
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study of if lighting effects performance
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Performance went up regardless of light, then returned to normal |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
Employees knew they were being studied |\ |\ |\ |\ |\
Hawthorne effect -> changes in behavior occurred as a function
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of being observed and expectations concerning role as a research
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participant
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Led to the beginning of human resource management (HRM)
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Formal elements of organizations - CORRECT ANSWERS
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✔✔Official, legit, and most visible |\ |\ |\ |\ |\
,Policy, job description
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Informal elements of organizations - CORRECT ANSWERS
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✔✔Unofficial, unstructured, less visible |\ |\ |\ |\
Feelings, interpersonal trust |\ |\ |\
Social relationships
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What is the primary goal of organizations? - CORRECT ANSWERS
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✔✔Goal of organizations is to better understand behavior to
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better understand how to provide platforms to help employee
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performance |\
Better behavior to understand how keep competitive advantage
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Bc work itself is constantly changing
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(Virtual work landscape. More flexibility.)
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Why are organizations more global today? - CORRECT ANSWERS
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✔✔
What are the three dimensions (what we value) (norms) of
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culture? - CORRECT ANSWERS ✔✔content, consensus, intensity
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(pillars of commitment)|\ |\
,What are the three levels of culture? - CORRECT ANSWERS
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✔✔Invisible/ unconscious -> underlying ASSUMPTIONS |\ |\ |\ |\ |\
(Underlying cultural values) |\ |\
Greater level of awareness -> VALUES
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Visible -> ARTIFACTS (physical space, artwork, employee dress)
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Hofstede's five dimensions of organizational culture - CORRECT
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ANSWERS ✔✔Geert Hofstede (IBM survey) identified 5
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dimensions of cultural differences: |\ |\ |\ |\
Individualism/ Collectivism, Power distance, Uncertainty |\ |\ |\ |\ |\
Avoidance, Masculinity/ Femininity, Time Orientation
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Individualism/ Collectivism - CORRECT ANSWERS ✔✔Am I working |\ |\ |\ |\ |\ |\ |\
for myself or for the good of the group?
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Power distance - CORRECT ANSWERS ✔✔My relationship w
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people who have more or less power than me at work
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Just bc you are my supervisor doesn't mean I can't challenge you
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Supervisor = high power distance |\ |\ |\ |\
, Uncertainty Avoidance - CORRECT ANSWERS ✔✔Set in ways of
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culture and structure|\ |\ |\
Found something that works and gonna keep doing it til it dont
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work no more
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Masculinity/ Femininity - CORRECT ANSWERS ✔✔Masculinity -
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Competitiveness |\
Femininity - Relationship building and traditional communal
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stereotypes
Time Orientation - CORRECT ANSWERS ✔✔Long-term - 5 year
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plan, future. Bigger corporations can think ahead.
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Short-term - Focuses on what's right in front of us. Family
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businesses tryna get through next month. |\ |\ |\ |\ |\
Strong cultures - CORRECT ANSWERS ✔✔High levels of
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agreement among employees on what they value. High intensity
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toward these values. |\ |\
Weak cultures - CORRECT ANSWERS ✔✔Low levels of agreement
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among employees on what they value. Varying levels of intensity.
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Culture boundaries - CORRECT ANSWERS ✔✔Boundaries that are
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based on culture traits
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