BCOR 370 final exam study guide questions
with correct answers
Corporate |culture |is |crucial |concept |to |most |students |because...
success |within |an |organization |often |depends |upon |conformance |to |organizational |standards |
regarding |attitude, |loyalty, |commitment, |and |appearance
Conflict |management |has |several |different |styles. |Which |of |these |is |NOT |one |of |them?
Coercion: |influencing |by |force |
- |Correct |styles |are: |
- |Avoidance
- |Accommodation
- |Collaboration/Integration
- |Compromise
Which |of |the |following |is |NOT |one |of |the |types |of |teams |that |we |discussed |in |class?
(See |Ipad |Study |Guide, |Page |3)
Which |of |the |following |is/are |NOT |one |of |the |basic |points |of |PRINCIPLED |negotiating?
***(See |iPad |Study |Guide, |Page |7-8)***
The |________ |view |of |behavior |suggests |that |behavior |is |primarily |determined |by |external |
stimuli, |while |the |__________ |view |of |behavior |suggests |that |behavior |is |largely |determined |
by |thinking |processes.
- |1st |blank: |Behavior
- |2nd |blank: |Cognitive
All |of |the |following |are |steps |involved |in |control |process |EXCEPT:
-Develop |a |mission |statement |
- |Steps |involved |are: |
- |Compare |actual |performance |against |the |standard
, - |Measure |actual |performance,
- |Take |appropriate |action |to |correct |any |deviations
The |management |function |concerned |with |getting, |training, |motivating, |and |keeping |
competent |employees |is:
Human |Resource |Management |(HRM)
All |of |the |following |are |barriers |to |effective |communication |EXCEPT:
-There |is |seldom |any |internal |criticism
Stable |and |unique |pattern |of |traits, |characteristics, |and |behaviors |that |gives |an |individual |his |
or |her |identity |is |referred |to |as:
Personality
Which |of |the |following |communication |channels |would |include |social |networking |(Facebook, |
LinkedIn, |Twitter, |etc.)?
Electronic |Communication
In |an |organization, |the |purpose |of |planning, |organizing, |leading |and |controlling |is |to...
Fulfill |organizational |goals
Teams |are |most |effective |when |it:
Is |self-conscious |about |its |own |operations
Which |of |the |following |is |NOT |one |of |the |ways |that |employees |learn |about |culture |as |
presented |in |the |class |materials?
A |group |that |engages |in |collective |work |that |requires |joint |effort |and |generates |positive |
synergy |is...
a |team
In |the |clip |"The |David |Letterman |Show" |in |which |Dave |visits |his |new |bosses |as |General |
Electric |with |a |fruit |basket, |which |of |the |following |was |a |visible |representation |of |the |GE |
culture:
the |official |GE |handshake
Which |of |the |following |is |a |primary |drawback |to |compromising |in |a |conflict |situation?
You |will |likely |identify |a |solution |that |is |partially |satisfying |to |both |parties, |but |not |completely |
satisfying |to |neither
with correct answers
Corporate |culture |is |crucial |concept |to |most |students |because...
success |within |an |organization |often |depends |upon |conformance |to |organizational |standards |
regarding |attitude, |loyalty, |commitment, |and |appearance
Conflict |management |has |several |different |styles. |Which |of |these |is |NOT |one |of |them?
Coercion: |influencing |by |force |
- |Correct |styles |are: |
- |Avoidance
- |Accommodation
- |Collaboration/Integration
- |Compromise
Which |of |the |following |is |NOT |one |of |the |types |of |teams |that |we |discussed |in |class?
(See |Ipad |Study |Guide, |Page |3)
Which |of |the |following |is/are |NOT |one |of |the |basic |points |of |PRINCIPLED |negotiating?
***(See |iPad |Study |Guide, |Page |7-8)***
The |________ |view |of |behavior |suggests |that |behavior |is |primarily |determined |by |external |
stimuli, |while |the |__________ |view |of |behavior |suggests |that |behavior |is |largely |determined |
by |thinking |processes.
- |1st |blank: |Behavior
- |2nd |blank: |Cognitive
All |of |the |following |are |steps |involved |in |control |process |EXCEPT:
-Develop |a |mission |statement |
- |Steps |involved |are: |
- |Compare |actual |performance |against |the |standard
, - |Measure |actual |performance,
- |Take |appropriate |action |to |correct |any |deviations
The |management |function |concerned |with |getting, |training, |motivating, |and |keeping |
competent |employees |is:
Human |Resource |Management |(HRM)
All |of |the |following |are |barriers |to |effective |communication |EXCEPT:
-There |is |seldom |any |internal |criticism
Stable |and |unique |pattern |of |traits, |characteristics, |and |behaviors |that |gives |an |individual |his |
or |her |identity |is |referred |to |as:
Personality
Which |of |the |following |communication |channels |would |include |social |networking |(Facebook, |
LinkedIn, |Twitter, |etc.)?
Electronic |Communication
In |an |organization, |the |purpose |of |planning, |organizing, |leading |and |controlling |is |to...
Fulfill |organizational |goals
Teams |are |most |effective |when |it:
Is |self-conscious |about |its |own |operations
Which |of |the |following |is |NOT |one |of |the |ways |that |employees |learn |about |culture |as |
presented |in |the |class |materials?
A |group |that |engages |in |collective |work |that |requires |joint |effort |and |generates |positive |
synergy |is...
a |team
In |the |clip |"The |David |Letterman |Show" |in |which |Dave |visits |his |new |bosses |as |General |
Electric |with |a |fruit |basket, |which |of |the |following |was |a |visible |representation |of |the |GE |
culture:
the |official |GE |handshake
Which |of |the |following |is |a |primary |drawback |to |compromising |in |a |conflict |situation?
You |will |likely |identify |a |solution |that |is |partially |satisfying |to |both |parties, |but |not |completely |
satisfying |to |neither