WVU BCOR 370 Final Exam Questions With
Complete Solutions
Control |- |CORRECT |ANSWER✔✔-The |process |of |monitoring |activities |and |correcting |deviations
|from |standards
Feedforward |control |- |CORRECT |ANSWER✔✔-Control |at |input; |anticipates |problems.
Concurrent |control |- |CORRECT |ANSWER✔✔-Control |during |process; |corrects |problems |as |they
|happen
Feedback |control |- |CORRECT |ANSWER✔✔-Control |at |output; |corrects |problems |after |they |
occur |(US |historically |likes |this |one |best)
Financial |statements |are |an |example |of... |- |CORRECT |ANSWER✔✔-Feedback/post-action |
control
Quality |management |- |CORRECT |ANSWER✔✔-consistent |conformance |to |customer |
expectations
Ideas |of |quality |management |(4) |- |CORRECT |ANSWER✔✔-1. |intense |focus |on |customer
2. |improvement |toward |100%
3. |improve |quality |on |everything, |not |just |final |product
4. |employees |involved |in |finding |and |solving |problems
, Team |- |CORRECT |ANSWER✔✔-a |group |of |individuals |engaged |in |collective |work |that |requires |
joint |effort |and |generates |positive |synergy
Synergy |- |CORRECT |ANSWER✔✔-when |output |is |greater |than |the |sum |total |of |inputs
4 |types |of |teams |- |CORRECT |ANSWER✔✔-Functional, |cross-functional, |problem-solving, |self-
managed
Functional |team |- |CORRECT |ANSWER✔✔-team |that |works |within |a |department |of |an |
organization
Cross-functional |team |- |CORRECT |ANSWER✔✔-team |that |is |made |up |of |different |department |
members
problem-solving |team |- |CORRECT |ANSWER✔✔-team |whose |purpose |is |to |solve |a |specific |
problem
self-managed |team |- |CORRECT |ANSWER✔✔-team |where |members |manage |themselves, |
leadership |shared, |very |popular
4 |stages |of |team |development |- |CORRECT |ANSWER✔✔-1. |Forming |(uncertainty)
2. |Storming |(conflict)
3. |Norming |(cohesiveness)
4. |Performing |(functionality)
Characteristics |of |effective |teams |- |CORRECT |ANSWER✔✔-clear |unity |of |purpose
self-conscious
clear |& |demanding |goals
Complete Solutions
Control |- |CORRECT |ANSWER✔✔-The |process |of |monitoring |activities |and |correcting |deviations
|from |standards
Feedforward |control |- |CORRECT |ANSWER✔✔-Control |at |input; |anticipates |problems.
Concurrent |control |- |CORRECT |ANSWER✔✔-Control |during |process; |corrects |problems |as |they
|happen
Feedback |control |- |CORRECT |ANSWER✔✔-Control |at |output; |corrects |problems |after |they |
occur |(US |historically |likes |this |one |best)
Financial |statements |are |an |example |of... |- |CORRECT |ANSWER✔✔-Feedback/post-action |
control
Quality |management |- |CORRECT |ANSWER✔✔-consistent |conformance |to |customer |
expectations
Ideas |of |quality |management |(4) |- |CORRECT |ANSWER✔✔-1. |intense |focus |on |customer
2. |improvement |toward |100%
3. |improve |quality |on |everything, |not |just |final |product
4. |employees |involved |in |finding |and |solving |problems
, Team |- |CORRECT |ANSWER✔✔-a |group |of |individuals |engaged |in |collective |work |that |requires |
joint |effort |and |generates |positive |synergy
Synergy |- |CORRECT |ANSWER✔✔-when |output |is |greater |than |the |sum |total |of |inputs
4 |types |of |teams |- |CORRECT |ANSWER✔✔-Functional, |cross-functional, |problem-solving, |self-
managed
Functional |team |- |CORRECT |ANSWER✔✔-team |that |works |within |a |department |of |an |
organization
Cross-functional |team |- |CORRECT |ANSWER✔✔-team |that |is |made |up |of |different |department |
members
problem-solving |team |- |CORRECT |ANSWER✔✔-team |whose |purpose |is |to |solve |a |specific |
problem
self-managed |team |- |CORRECT |ANSWER✔✔-team |where |members |manage |themselves, |
leadership |shared, |very |popular
4 |stages |of |team |development |- |CORRECT |ANSWER✔✔-1. |Forming |(uncertainty)
2. |Storming |(conflict)
3. |Norming |(cohesiveness)
4. |Performing |(functionality)
Characteristics |of |effective |teams |- |CORRECT |ANSWER✔✔-clear |unity |of |purpose
self-conscious
clear |& |demanding |goals
