Compiled by Professor Kevin
, A. agreement.
In a contract, what one party gives or
B. consideration.
receives in exchange for something else
C. compensation.
is an example of
D. acceptance.
2. Acting on the behalf of The Jones A. Employer
Company, Jenna has the authority to B. Principal
establish business contracts with other C. Agent
companies. What is Jenna's role in the D. Controller
relationship?
A. think about what you are going to say next.
3. An important guideline for effective B. focus on details, not key points.
listening is to C. concentrate on the speaker's personality.
D. practice active listening.
A. the transfer of feelings.
B. the exchange of ideas and information.
4. Communication is best defined as
C. signals and gestures.
D. printed material.
5. Samantha has been chosen by her boss A. Ask to be excused from the group
to participate in a group discussion on a B. Resist the urge to comment on the subject until she becomes an expert
topic she knows very little about. Her lack C. Ask questions to clarify other participants' comments
of knowledge in the subject makes her D. Take the leadership role to give the group an open mind about the topic
feel like she has little to contribute to the
group. Which of the following should she
do to become a valuable participant:
6. A group's physical and social A. nationalities.
characteristics (such as interests, ages, B. profiles.
political views, incomes, and ethnic C. demographics.
backgrounds) are called D. statistics.
A. develop an outline.
7. When organizing information to present B. interpret the data.
in a business report, it is effective to C. remain objective.
D. determine the purpose.