Management Sustainability and
Supply Chain Management 5th
Canadian Edition By Jay Heizer,
Render, Munson, Griffin
All Chapters 1-17, 100% Original
Verified, A+ Grade.
All Chapters Arranged Reverse: 17-1
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,Operations Management, 5Ce (Heizer)
Chapter 17 Maintenance and Reliability
17.1 The Strategic Importance of Maintenance and Reliability
1) There are no questions in this section.
Type: SA
17.2 Reliability
1) The Pickering Nuclear Power Station in Ontario uses a proper maintenance
management program, and devotes significant dollar and labour resources to power
plant maintenance, because the costs of unexpected failure are incredibly high.
Answer: TRUE
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
2) Maintenance includes all activities involved in keeping a system's equipment in
working order.
Answer: TRUE
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
3) The product failure rate is the percentage of failures among the total number of
products tested.
Answer: TRUE
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
4) The objective of maintenance and reliability is to maintain the capability of the
system.
Answer: TRUE
Diff: 1 Type: TF
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
5) Reliability tactics include implementing or improving preventive maintenance and
increasing repair capabilities or speed.
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,Answer: FALSE
Diff: 2 Type: TF
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
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, 6) The objective of maintenance and reliability is to
A) ensure that breakdowns do not affect the quality of the products.
B) ensure that no breakdowns will ever occur.
C) ensure that preventive maintenance costs are kept as low as possible.
D) maintain the capability of the system.
E) ensure that maintenance employees are fully utilized.
Answer: D
Diff: 1 Type: MC
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
7) The probability that a product will function properly for a specified time under stated
conditions is
A) functionality.
B) maintenance.
C) durability.
D) reliability.
E) fitness for use.
Answer: D
Diff: 2 Type: MC
Skill: comprehension
Learning Outcome: LO1 Describe how to improve system reliability
8) ________ is the probability that a machine part or product will function properly for a
specified time under stated conditions.
Answer: Reliability
Diff: 1 Type: SA
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
9) ________ is the use of a component in parallel to raise reliabilities.
Answer: Redundancy
Diff: 1 Type: SA
Skill: knowledge
Learning Outcome: LO1 Describe how to improve system reliability
10) Describe how the Pickering Nuclear Station achieves an excellent record of
reliability through its maintenance practices.
Answer: The company recognizes the importance of preventive maintenance to the
business it is in; this is driven in part by the very large cost of forced power outages.
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