WGU C208 COMPREHENSIVE EXAM 2026
TEST PAPER QUESTIONS AND SOLUTIONS
GRADED A+
● Change Curve Model . Answer: A change process model that explores
how individuals manage personal change.
● Leadership . Answer: The process by which one person influences the
thoughts, attitudes, and behaviors of others.
● Organizational change . Answer: The act or fact of making an
organization something different from what it is or from what it would
be if left alone.
● Paradigm . Answer: A theory or model about how something should be
done, made, or conceived.
● Bridges' Transitional Model . Answer: A change process model with
three stages: Ending, Losing, and Letting Go; The Neutral Zone; and
New Beginning.
, ● First, Second, and Third Order Change Model . Answer: A change
process model that explores different orders of change: First -
conformative, Second - reformative, and Third - transformative.
● Creativity . Answer: The generation of new ideas by individuals and
teams.
● Innovation . Answer: The process by which an organization generates
new ideas and converts them into new products, business practices, and
strategies that create value.
● Cultural norms . Answer: A culture's expectation of its members'
behavior in any given situation.
● Cultural Web Model . Answer: An organizational culture model that
reviews six cultural elements: stories, rituals and routines, symbols,
organizational structure, control systems, and power structure.
● Organizational behavior . Answer: The study of how people,
individuals, and groups act in organizations and how organizations can
be made more effective.
● Organizational culture . Answer: The basic tacit assumptions about
how the world is and ought to be that a group of people share and that
determines their perceptions, thoughts, feelings, and their overt behavior.
TEST PAPER QUESTIONS AND SOLUTIONS
GRADED A+
● Change Curve Model . Answer: A change process model that explores
how individuals manage personal change.
● Leadership . Answer: The process by which one person influences the
thoughts, attitudes, and behaviors of others.
● Organizational change . Answer: The act or fact of making an
organization something different from what it is or from what it would
be if left alone.
● Paradigm . Answer: A theory or model about how something should be
done, made, or conceived.
● Bridges' Transitional Model . Answer: A change process model with
three stages: Ending, Losing, and Letting Go; The Neutral Zone; and
New Beginning.
, ● First, Second, and Third Order Change Model . Answer: A change
process model that explores different orders of change: First -
conformative, Second - reformative, and Third - transformative.
● Creativity . Answer: The generation of new ideas by individuals and
teams.
● Innovation . Answer: The process by which an organization generates
new ideas and converts them into new products, business practices, and
strategies that create value.
● Cultural norms . Answer: A culture's expectation of its members'
behavior in any given situation.
● Cultural Web Model . Answer: An organizational culture model that
reviews six cultural elements: stories, rituals and routines, symbols,
organizational structure, control systems, and power structure.
● Organizational behavior . Answer: The study of how people,
individuals, and groups act in organizations and how organizations can
be made more effective.
● Organizational culture . Answer: The basic tacit assumptions about
how the world is and ought to be that a group of people share and that
determines their perceptions, thoughts, feelings, and their overt behavior.
