11/19/25, 7:24 AM WGU c208 Final OA Study Exam study guide COMPLETE EXAM Questions and Answers (Verified Answers) (Latest Update 2025…
WGU c208 Final OA Study Exam study guide
COMPLETE EXAM Questions and Answers
(Verified Answers) (Latest Update 2025) UPDATE!!
Save
Terms in this set (125)
Which three individuals ceo
within an organization consultant
could play the role of employee
change agent
Which of the eight steps Establishing a sense of urgency
described by Kotter is the
first step a change leader
takes when implementing
a change
Place the stages of Everett knowledge
Roger's Diffusion of persuasion
Innovation model in order decision
from 1 (earliest stage) to 5 implementation
(latest stage) confirmation
https://quizlet.com/1110486651/wgu-c208-final-oa-study-exam-study-guide-complete-exam-questions-and-answers-verified-answers-latest-update-20… 1/21
,11/19/25, 7:24 AM WGU c208 Final OA Study Exam study guide COMPLETE EXAM Questions and Answers (Verified Answers) (Latest Update 2025…
The head of human Descriptive
resources of a large
company is considering
changes to the employee
benefits program but is
unsure how the
employees will respond to
these changes
Which type of change
model should this person
employ?
Which two statements it is an innovation that is good enough
characterize low end it evolves over time into a product with more features
disruption
Which approaches would Communicating change initiatives through email
be appropriate for Explaining why the change is needed
communicating change
initiatives?
Choose 2 answers
What is essential for a a consistent vision of the end result of the change
leader to communicate
when undertaking
organizational change?
how should training be as a worthwhile investment in a successful transition
viewed during
organizational change
How can a leader connect offering positive feedback
with employees to help
sustain organizational
change?
Which approach is proven Directing leaders to focus on profit-driven goals,
and effective in using market share, and employee satisfaction
reinforcements to sustain
change?
https://quizlet.com/1110486651/wgu-c208-final-oa-study-exam-study-guide-complete-exam-questions-and-answers-verified-answers-latest-update-20… 2/21
, 11/19/25, 7:24 AM WGU c208 Final OA Study Exam study guide COMPLETE EXAM Questions and Answers (Verified Answers) (Latest Update 2025…
What is a common cause unclear goals
for the failure of
organizational change
Which role does creative It drives people to bring reality in line with their vision
tension play in
organizational change
according to Peter
Senge?
which emotion is prevalent anger
among almost all
employees during the
process of organizational
change?
which practice can lead to tiring staff with unrelated demands
unconscious resistance to
attempts at organizational
change?
how can leaders by being consistent, open, and empathetic
effectively address
resistance to change
through communications
How do mental model Mental models can become barriers that prevent
impact individuals' stakeholders' from perceiving the need for change
responses to
organizational change
according to Black and
Gregersen?
Which scenario is an A CEO champions a change process by both
example of on e of Black accepting responsibility and providing clear metrics
and Gregersen's strategies for the change initiatives
for overcoming barriers to
change
https://quizlet.com/1110486651/wgu-c208-final-oa-study-exam-study-guide-complete-exam-questions-and-answers-verified-answers-latest-update-20… 3/21
WGU c208 Final OA Study Exam study guide
COMPLETE EXAM Questions and Answers
(Verified Answers) (Latest Update 2025) UPDATE!!
Save
Terms in this set (125)
Which three individuals ceo
within an organization consultant
could play the role of employee
change agent
Which of the eight steps Establishing a sense of urgency
described by Kotter is the
first step a change leader
takes when implementing
a change
Place the stages of Everett knowledge
Roger's Diffusion of persuasion
Innovation model in order decision
from 1 (earliest stage) to 5 implementation
(latest stage) confirmation
https://quizlet.com/1110486651/wgu-c208-final-oa-study-exam-study-guide-complete-exam-questions-and-answers-verified-answers-latest-update-20… 1/21
,11/19/25, 7:24 AM WGU c208 Final OA Study Exam study guide COMPLETE EXAM Questions and Answers (Verified Answers) (Latest Update 2025…
The head of human Descriptive
resources of a large
company is considering
changes to the employee
benefits program but is
unsure how the
employees will respond to
these changes
Which type of change
model should this person
employ?
Which two statements it is an innovation that is good enough
characterize low end it evolves over time into a product with more features
disruption
Which approaches would Communicating change initiatives through email
be appropriate for Explaining why the change is needed
communicating change
initiatives?
Choose 2 answers
What is essential for a a consistent vision of the end result of the change
leader to communicate
when undertaking
organizational change?
how should training be as a worthwhile investment in a successful transition
viewed during
organizational change
How can a leader connect offering positive feedback
with employees to help
sustain organizational
change?
Which approach is proven Directing leaders to focus on profit-driven goals,
and effective in using market share, and employee satisfaction
reinforcements to sustain
change?
https://quizlet.com/1110486651/wgu-c208-final-oa-study-exam-study-guide-complete-exam-questions-and-answers-verified-answers-latest-update-20… 2/21
, 11/19/25, 7:24 AM WGU c208 Final OA Study Exam study guide COMPLETE EXAM Questions and Answers (Verified Answers) (Latest Update 2025…
What is a common cause unclear goals
for the failure of
organizational change
Which role does creative It drives people to bring reality in line with their vision
tension play in
organizational change
according to Peter
Senge?
which emotion is prevalent anger
among almost all
employees during the
process of organizational
change?
which practice can lead to tiring staff with unrelated demands
unconscious resistance to
attempts at organizational
change?
how can leaders by being consistent, open, and empathetic
effectively address
resistance to change
through communications
How do mental model Mental models can become barriers that prevent
impact individuals' stakeholders' from perceiving the need for change
responses to
organizational change
according to Black and
Gregersen?
Which scenario is an A CEO champions a change process by both
example of on e of Black accepting responsibility and providing clear metrics
and Gregersen's strategies for the change initiatives
for overcoming barriers to
change
https://quizlet.com/1110486651/wgu-c208-final-oa-study-exam-study-guide-complete-exam-questions-and-answers-verified-answers-latest-update-20… 3/21
