C235 PRE-ASSESMENT QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2025-2026
A company with limited resources wants to compete successfully in a rapidly changing
environment against larger, more established organizations. The company provides training
regarding tacit knowledge in an effort to differentiate itself in a strategic way.
What is an intangible asset on which the company can build a sustainable competitive
advantage? - Answers Human capital
Human resource professionals offer a series of programs and activities that include orientation,
diversity, and total quality management.
Which activity is the human resources department performing? - Answers Training
What does the ADDIE model suggest? - Answers A continuous cycle
Which practice is allowed under the Age Discrimination in Employment Act of 1967 (ADEA)? -
Answers A company requires employees be at least 28 for promotion and will not hire
employees under age 18.
What are two stages of human resources competency? - Answers Acquiring and influencing
Which two actions are performed to develop a competency model for a leadership position in an
organization? - Answers Determine traits of employees who are leaders and identify the
organization's top-performing leaders
An organization has determined managers need training on employee coaching. Through
coaching, managers engage employees in conversations to reflect on their experiences and
take action targeted toward high levels of performance and personal and professional growth.
Which training method and related evaluation levels will ensure that managers have the
capability to coach employees accurately and effectively? - Answers Role play method and
behavior evaluation
A large company is re-evaluating its current training and development programs and has
charged the human resource development director with conducting the needs assessment. A
key component that will help to shape the new programs is the amount and type of resources
the organization intends to commit to training.
, Whom should the director contact for this information? - Answers Senior leaders
An adult education class in engineering starts out discussing the subject briefly and posing
several basic questions. The class is then given several formulas related to the questions at
hand, and the instructor begins working through examples to demonstrate how the questions
can be answered.
Which principle of adult learning is being used in this case? - Answers Starting with a problem-
centered approach with immediate applications
A training program uses experimental learning experiences in which the trainees discuss new
technologies with the firm's best employees. The trainees are then given the opportunity to test
the products and give their opinion about their quality.
Which two types of learners would benefit from this training? - Answers Converger and
Accommodator
Which adult learning principle has been used when adult learners tie the training content to their
job tasks? - Answers Acknowledging and applying personal experiences
An employer wants to have managers become familiar with all of the positions they will be
supervising by having the managers perform each job themselves.
Which type of training and development method is appropriate in this situation? - Answers Job
rotation
Participants in a training program need to gain overview information on a topic about which they
know little. The number of participants in the training is very large, and the trainer is an expert in
the field.
Which delivery method is appropriate for this training setting? - Answers Classroom lecture
Which expertise is critical in instructing a group of adults? - Answers Knowledge of learning
theories
An organization decided to implement a new service, and they are providing training to
employees so they can learn the new process. The training is expected to be highly interactive.
A company with limited resources wants to compete successfully in a rapidly changing
environment against larger, more established organizations. The company provides training
regarding tacit knowledge in an effort to differentiate itself in a strategic way.
What is an intangible asset on which the company can build a sustainable competitive
advantage? - Answers Human capital
Human resource professionals offer a series of programs and activities that include orientation,
diversity, and total quality management.
Which activity is the human resources department performing? - Answers Training
What does the ADDIE model suggest? - Answers A continuous cycle
Which practice is allowed under the Age Discrimination in Employment Act of 1967 (ADEA)? -
Answers A company requires employees be at least 28 for promotion and will not hire
employees under age 18.
What are two stages of human resources competency? - Answers Acquiring and influencing
Which two actions are performed to develop a competency model for a leadership position in an
organization? - Answers Determine traits of employees who are leaders and identify the
organization's top-performing leaders
An organization has determined managers need training on employee coaching. Through
coaching, managers engage employees in conversations to reflect on their experiences and
take action targeted toward high levels of performance and personal and professional growth.
Which training method and related evaluation levels will ensure that managers have the
capability to coach employees accurately and effectively? - Answers Role play method and
behavior evaluation
A large company is re-evaluating its current training and development programs and has
charged the human resource development director with conducting the needs assessment. A
key component that will help to shape the new programs is the amount and type of resources
the organization intends to commit to training.
, Whom should the director contact for this information? - Answers Senior leaders
An adult education class in engineering starts out discussing the subject briefly and posing
several basic questions. The class is then given several formulas related to the questions at
hand, and the instructor begins working through examples to demonstrate how the questions
can be answered.
Which principle of adult learning is being used in this case? - Answers Starting with a problem-
centered approach with immediate applications
A training program uses experimental learning experiences in which the trainees discuss new
technologies with the firm's best employees. The trainees are then given the opportunity to test
the products and give their opinion about their quality.
Which two types of learners would benefit from this training? - Answers Converger and
Accommodator
Which adult learning principle has been used when adult learners tie the training content to their
job tasks? - Answers Acknowledging and applying personal experiences
An employer wants to have managers become familiar with all of the positions they will be
supervising by having the managers perform each job themselves.
Which type of training and development method is appropriate in this situation? - Answers Job
rotation
Participants in a training program need to gain overview information on a topic about which they
know little. The number of participants in the training is very large, and the trainer is an expert in
the field.
Which delivery method is appropriate for this training setting? - Answers Classroom lecture
Which expertise is critical in instructing a group of adults? - Answers Knowledge of learning
theories
An organization decided to implement a new service, and they are providing training to
employees so they can learn the new process. The training is expected to be highly interactive.
