TEST BANK LATEST EDITION ON BEHAVIORAL CHANGE QUESTIONS AND CORRECT ANSWERS GRADED A+ 2025/2026

TEST BANK LATEST EDITION ON BEHAVIORAL CHANGE QUESTIONS AND CORRECT ANSWERS GRADED A+ 2025/2026 1. Effective change involves: a. content b. process c. what is being changed d. how are the changes being implemented e. all of the above 2. Behavior (B) is a function of the person himself (P) and the environmental context (E) in which that person operates. Therefore: a. B * ƒ (P, E) b. B + ƒ (P, E) c. B = ƒ (P, E) d. ƒ (P, E) = B e. none of the above 3. To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of ____________ factors. The person and his context, in that view, are ____________ variables shaping behavior. a. interdependent; dependence b. dependence; interdependent c. incremental; interdependent d. interacting; interdependent e. none of the above 4. The group ____________ is (are) the shared expectations of how group members ought to behave. a. standards b. changes c. norms d. policy e. association 5. Lewin’s view, getting group members to change their behaviors, and having those new behaviors become lasting rather than fleeting, involves breaking a(n) “____________.” a. social habit b. social status c. organizational culture d. group culture e. none of the above 6. To be effective, a change leader’s initial task is to create ____________. a. behavior b. characteristics c. business processes d. relationship e. unfreezing 7. Based on Lewin’s Change Model, moving is found in which stage? a. Stage 1 b. Stage 2 c. Stage 3 d. Stage 4 e. Stage 5 8. Based on Lewin’s Change Model, the order of stages are: a. unfreezing, moving, refreezing. b. moving, refreezing, unfreezing. c. unfreezing, freezing, moving. d. moving, unfreezing, refreezing. e. none of the above 9. Company X recently went through a process of major and shared diagnoses of their internal barriers in order to improve performance. Based on Lewin’s Change Model, this is in ____________. a. Stage 1: unfreezing b. Stage 3: refreezing c. Stage 2: moving d. all of the above e. none of the above 5.ABC Inc. recently trained employees for newly required skills. This is an example of Lewin’s Change Model, in ____________. a. Stage 1: unfreezing b. Stage 3: refreezing c. Stage 2: moving d. all of the above e. none of the above 11. Company X recently merged with Company Y. After extensive discussions with employees from both companies, a new direction was identified. The executives decided to create a new structure to reinforce this move. This is an example of Lewin’s Change Model in which stage? a. Stage 1: unfreezing b. Stage 3: refreezing c. Stage 2: moving d. all of the above e. none of the above 12. ____________ offers a complex and systemic perspective on how and why people behave and organizations operate. a. organizational behavior b. organizational development c. organizational change d. organizational policy e. none of the above 13. The effectiveness of organizations will be determined by a state of congruence between people, process, structure, values, and environment. Such underlying assumption is based on which organizational development perspectives? a. system perspective b. alignment perceptive c. participation perspective d. teamwork perspective e. problem-solving perspective