Facilities Management Final Exam with All Correct &
100% Verified Answers| Actual Complete Exam|
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Describe the role(s) of the facility manager as the responsible custodian of a property. ✔Correct
Answer-Maintain physical structure and ability to produce services or goods and allow growth.
Physical structure represents the largest capital and they have to maintain that image.
Describe a clear definition of "effective" facilities management. ✔Correct Answer-Actions and
activities required to maintain a building or property in a suitable condition to allow operations to
continue in a profitable environment.
Describe the volume of tasks that must be completed for effective facilities management.
✔Correct Answer-Systems and workload management, the progress of technology and info
management systems has allowed Facility Manager to index, manipulate, and manage a much larger
volume of work.
Explain the expansion and increasing complexity of facilities management issues with the passage of
the time and future projections. ✔Correct Answer-Have to keep up with technology and needs of
customers. In the past it didn't require too much but it has expanded. They have to plan for the
growth in the future. Changing customer and employee expectations, changing technology, and
expanding regulations.
Understand and discuss the ethical responsibilities of a facility manager. ✔Correct Answer-
1.Ethically bound to provide the owner with the best maintenance
2. Meet customer's expectations (comfort, safety, security) (Highest profitable operation of the
building)
3. Provide employees with a safe, secure, and efficient workplace. Employees meet owners goal and
customers expectations.
Understand and describe the concept of facilities management as a profit center rather than an
operational cost burden. ✔Correct Answer-Maintenance prevents problems and the need for
repairs. Maintenance is a profit multiplier. Uses approx.. 20% of annual revenues.
Discuss the significance of the facility manager as an integral member of the executive management
team. ✔Correct Answer-In a small business could be owner, Facility Manager, and general
manager, but in large businesses the boss and Facility Manager is only one step apart. Required to
tell the general manager that something cannot be done and deliver bad news. Interact with other
managers, understand objectives, conflicts, and coordinate facility support.
Executive management team ✔Correct Answer-Primary staff of an organization. Members of an
executive management team report directly to the general manager or owner of the organization.
Describe the function of maintenance activities in retention of acceptable profitability rather than
the preservation of a structure. ✔Correct Answer-Less into "Do things right" More into "Do the
right things." (To make profit) Must maintenance activities or systems to extend the life cycle.
, Describe the responsibilities of the facility manager in maintaining a functional environment to
produce a profitable operation. ✔Correct Answer-Update the facility, renovate to meet customers
needs, HVAC system must function, responsible for every physical element. Anything the Facilities
manager does or fails at effects to profit.
Describe effective relationships between the facility manager and other levels or areas of
management. ✔Correct Answer-Every other department is a customer to the FM and their needs
must be met. Train to communicate their needs.
Identify methods and tools used to establish mutual respect and cooperation between different
management levels and areas. ✔Correct Answer-Daily reports, calendars, performance data, etc.
Provides routine info and work together to make sure customer is happy. Management tool- used to
plan, control, coordinate, and complete. Written policies, ask customers how to improve, etc.
Identify specific areas of facility management responsibilities in system and structures. ✔Correct
Answer-Facilities manager must organize support of the structure, and the operations it houses, into
related systems. Each system is connected somehow.
Describe the rules, regulations, and codes that affect facility management activities. ✔Correct
Answer-Local codes, ISO standards, 14000 series of environmental issues, IFMA, WCED. Maintain a
profit while ensuring sustainability.
Describes the effect of conflicting responsibilities, obligations, and ethical considerations in facilities
management activities. ✔Correct Answer-The Facility Manager must maintain their property
structure to conform to all of these mandates. None of them can be postponed or scheduled until
other rules are met. Attention to all the requirements is demanded simultaneously.
Describe certifications requirements in technical and professional areas. ✔Correct Answer-Some
may be certified and need training which requires time, money, and commitment. Make sure
employees have nec. training. LEED certification accepted 4 design, construction, and green
buildings. Energy star program certifies based on lighting, food service, laundry appliances, heating,
etc. (reduce energy)
Discuss the interdependent relationship of building systems. ✔Correct Answer-Each system is
codependent on the other and without each part, the building and the facility manager wouldn't
have an operation to run.
What act was passed as a result of the Environmental Protection Agency's energy efficiency efforts?
✔Correct Answer-EP act, US energy policy act.
Understand and describe the requirements for current and accurate management information.
✔Correct Answer-Awareness of local events threats to safety and security aware of weather must
always ask questions and compiling data
Describe the increasing complexity and growing volume of available information. ✔Correct
Answer-A method must be devised to separate the data and analyze it into useable elements of
information Internal- professional publications- new equipment, new material news media- current
events
Describe the need for recovering and processing information into useable categories and systems.
✔Correct Answer-Action Required:
100% Verified Answers| Actual Complete Exam|
Already Graded A+
Describe the role(s) of the facility manager as the responsible custodian of a property. ✔Correct
Answer-Maintain physical structure and ability to produce services or goods and allow growth.
Physical structure represents the largest capital and they have to maintain that image.
Describe a clear definition of "effective" facilities management. ✔Correct Answer-Actions and
activities required to maintain a building or property in a suitable condition to allow operations to
continue in a profitable environment.
Describe the volume of tasks that must be completed for effective facilities management.
✔Correct Answer-Systems and workload management, the progress of technology and info
management systems has allowed Facility Manager to index, manipulate, and manage a much larger
volume of work.
Explain the expansion and increasing complexity of facilities management issues with the passage of
the time and future projections. ✔Correct Answer-Have to keep up with technology and needs of
customers. In the past it didn't require too much but it has expanded. They have to plan for the
growth in the future. Changing customer and employee expectations, changing technology, and
expanding regulations.
Understand and discuss the ethical responsibilities of a facility manager. ✔Correct Answer-
1.Ethically bound to provide the owner with the best maintenance
2. Meet customer's expectations (comfort, safety, security) (Highest profitable operation of the
building)
3. Provide employees with a safe, secure, and efficient workplace. Employees meet owners goal and
customers expectations.
Understand and describe the concept of facilities management as a profit center rather than an
operational cost burden. ✔Correct Answer-Maintenance prevents problems and the need for
repairs. Maintenance is a profit multiplier. Uses approx.. 20% of annual revenues.
Discuss the significance of the facility manager as an integral member of the executive management
team. ✔Correct Answer-In a small business could be owner, Facility Manager, and general
manager, but in large businesses the boss and Facility Manager is only one step apart. Required to
tell the general manager that something cannot be done and deliver bad news. Interact with other
managers, understand objectives, conflicts, and coordinate facility support.
Executive management team ✔Correct Answer-Primary staff of an organization. Members of an
executive management team report directly to the general manager or owner of the organization.
Describe the function of maintenance activities in retention of acceptable profitability rather than
the preservation of a structure. ✔Correct Answer-Less into "Do things right" More into "Do the
right things." (To make profit) Must maintenance activities or systems to extend the life cycle.
, Describe the responsibilities of the facility manager in maintaining a functional environment to
produce a profitable operation. ✔Correct Answer-Update the facility, renovate to meet customers
needs, HVAC system must function, responsible for every physical element. Anything the Facilities
manager does or fails at effects to profit.
Describe effective relationships between the facility manager and other levels or areas of
management. ✔Correct Answer-Every other department is a customer to the FM and their needs
must be met. Train to communicate their needs.
Identify methods and tools used to establish mutual respect and cooperation between different
management levels and areas. ✔Correct Answer-Daily reports, calendars, performance data, etc.
Provides routine info and work together to make sure customer is happy. Management tool- used to
plan, control, coordinate, and complete. Written policies, ask customers how to improve, etc.
Identify specific areas of facility management responsibilities in system and structures. ✔Correct
Answer-Facilities manager must organize support of the structure, and the operations it houses, into
related systems. Each system is connected somehow.
Describe the rules, regulations, and codes that affect facility management activities. ✔Correct
Answer-Local codes, ISO standards, 14000 series of environmental issues, IFMA, WCED. Maintain a
profit while ensuring sustainability.
Describes the effect of conflicting responsibilities, obligations, and ethical considerations in facilities
management activities. ✔Correct Answer-The Facility Manager must maintain their property
structure to conform to all of these mandates. None of them can be postponed or scheduled until
other rules are met. Attention to all the requirements is demanded simultaneously.
Describe certifications requirements in technical and professional areas. ✔Correct Answer-Some
may be certified and need training which requires time, money, and commitment. Make sure
employees have nec. training. LEED certification accepted 4 design, construction, and green
buildings. Energy star program certifies based on lighting, food service, laundry appliances, heating,
etc. (reduce energy)
Discuss the interdependent relationship of building systems. ✔Correct Answer-Each system is
codependent on the other and without each part, the building and the facility manager wouldn't
have an operation to run.
What act was passed as a result of the Environmental Protection Agency's energy efficiency efforts?
✔Correct Answer-EP act, US energy policy act.
Understand and describe the requirements for current and accurate management information.
✔Correct Answer-Awareness of local events threats to safety and security aware of weather must
always ask questions and compiling data
Describe the increasing complexity and growing volume of available information. ✔Correct
Answer-A method must be devised to separate the data and analyze it into useable elements of
information Internal- professional publications- new equipment, new material news media- current
events
Describe the need for recovering and processing information into useable categories and systems.
✔Correct Answer-Action Required:
