DSST HUMAN RESOURCE MANAGEMENT
EXAM QUESTIONS AND VERIFIED
ANSWERS 2025/2026 BEST GRADED A+,
EXCELLENT PASS
core competencies - CORRECT ANS>>An integrated knowledge within an organization that sets it out
from the competition.
informal factors - CORRECT ANS>>Includes the social environment of the workplace and informal
work groups.
job description - CORRECT ANS>>A written description of the basic tasks, duties, minimum required
experience, and responsibilities required of an employee holding a particular job.
selection - CORRECT ANS>>The process of screening, interviewing, and hiring individuals.
cash compensation - CORRECT ANS>>Includes hourly wages, salaries, and bonuses.
non-cash compensation - CORRECT ANS>>Includes other employee benefits, such as health
insurance, pension contributions, tuition reimbursement, and legal assistance programs.
separations - CORRECT ANS>>The different conditions upon which someone leaves a company; may
be voluntary or involuntary.
hygiene factors - CORRECT ANS>>The working conditions, pay, company policies, and interpersonal
relationships; they help eliminate job satisfaction, but do not motivate the employee according to
the two-factor theory.
motivators - CORRECT ANS>>The need for achievement, recognition, responsibility, and growth; they
both eliminate job dissatisfaction and stimulate motivation.
positive reinforcement - CORRECT ANS>>Reward given for desired behavior.
,negative reinforcement - CORRECT ANS>>Removal of something unpleasant for desire behavior.
punishment - CORRECT ANS>>Giving something unpleasant for an undesired behavior.
extinction - CORRECT ANS>>Withdrawal of a reward.
continuous reinforcement - CORRECT ANS>>When every desired behavior is reinforced; effective
when the behavior is new.
partial reinforcement - CORRECT ANS>>When some of the desired behavior is reinforced. Can be
classified into four groups: fixed-interval, fixed-ratio, variable-interval, and variable-ratio.
fixed-interval reinforcement - CORRECT ANS>>Rewards according to a specific time interval. Results
in average and irregular performance.
fixed-ratio reinforcement - CORRECT ANS>>Rewards after a specific number of desired behaviors.
Results in high or stable performance.
variable-interval reinforcement - CORRECT ANS>>Rewards according to random times. Results in
moderately high and stable performance.
variable-ratio reinforcement - CORRECT ANS>>Rewards according to a random number of behaviors.
Results in very high performance.
leadership - CORRECT ANS>>The ability to influence people to achieve goals for the organization.
legitimate leadership - CORRECT ANS>>Leadership dependent upon one's position within the
company.
reward leadership - CORRECT ANS>>Leadership based on the control that management has over
rewarding subordinates.
, coercive leadership - CORRECT ANS>>Leadership based on the control that management has over
punishing subordinates.
expert power - CORRECT ANS>>Power based on individual expertise.
referent power - CORRECT ANS>>Power derived from the degree in which one is admired and people
want to emulate them.
authoritarian leadership type - CORRECT ANS>>Characterized by dictatorship that dismisses input
from team members; decides the term of tasks and who will perform the work to be done.
democratic leadership type - CORRECT ANS>>Characterized by an open-line communication between
workers and management; values team-input, and facilitates group cooperation without being overly
active within the group.
laissez-faire leadership type - CORRECT ANS>>Hands-off approach over all decision-making without
any further involvement unless asked to participate.
transactional leader - CORRECT ANS>>A leader that clarifies roles, initiates structure, provides
rewards, and is considerate of employees; fair, hardworking, and tolerant; emphasizes job-
oriented(not personal) needs.
charismatic leader - CORRECT ANS>>A leader that has an ability to motivate employees to go beyond
expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are
visionaries; they try to get others to see a better future and their participation in it.
transformational leader - CORRECT ANS>>A leader who motivates people to transcend their personal
interests for the good of the group; characterized by the ability to bring innovation.
servant leader - CORRECT ANS>>A leader who works to fulfill subordinates' needs and goals as well
as to achieve the organization's larger mission; the needs of others are placed above the leader's
own needs.
business ethics - CORRECT ANS>>A code of moral principles and values that govern organizational
behavior.
EXAM QUESTIONS AND VERIFIED
ANSWERS 2025/2026 BEST GRADED A+,
EXCELLENT PASS
core competencies - CORRECT ANS>>An integrated knowledge within an organization that sets it out
from the competition.
informal factors - CORRECT ANS>>Includes the social environment of the workplace and informal
work groups.
job description - CORRECT ANS>>A written description of the basic tasks, duties, minimum required
experience, and responsibilities required of an employee holding a particular job.
selection - CORRECT ANS>>The process of screening, interviewing, and hiring individuals.
cash compensation - CORRECT ANS>>Includes hourly wages, salaries, and bonuses.
non-cash compensation - CORRECT ANS>>Includes other employee benefits, such as health
insurance, pension contributions, tuition reimbursement, and legal assistance programs.
separations - CORRECT ANS>>The different conditions upon which someone leaves a company; may
be voluntary or involuntary.
hygiene factors - CORRECT ANS>>The working conditions, pay, company policies, and interpersonal
relationships; they help eliminate job satisfaction, but do not motivate the employee according to
the two-factor theory.
motivators - CORRECT ANS>>The need for achievement, recognition, responsibility, and growth; they
both eliminate job dissatisfaction and stimulate motivation.
positive reinforcement - CORRECT ANS>>Reward given for desired behavior.
,negative reinforcement - CORRECT ANS>>Removal of something unpleasant for desire behavior.
punishment - CORRECT ANS>>Giving something unpleasant for an undesired behavior.
extinction - CORRECT ANS>>Withdrawal of a reward.
continuous reinforcement - CORRECT ANS>>When every desired behavior is reinforced; effective
when the behavior is new.
partial reinforcement - CORRECT ANS>>When some of the desired behavior is reinforced. Can be
classified into four groups: fixed-interval, fixed-ratio, variable-interval, and variable-ratio.
fixed-interval reinforcement - CORRECT ANS>>Rewards according to a specific time interval. Results
in average and irregular performance.
fixed-ratio reinforcement - CORRECT ANS>>Rewards after a specific number of desired behaviors.
Results in high or stable performance.
variable-interval reinforcement - CORRECT ANS>>Rewards according to random times. Results in
moderately high and stable performance.
variable-ratio reinforcement - CORRECT ANS>>Rewards according to a random number of behaviors.
Results in very high performance.
leadership - CORRECT ANS>>The ability to influence people to achieve goals for the organization.
legitimate leadership - CORRECT ANS>>Leadership dependent upon one's position within the
company.
reward leadership - CORRECT ANS>>Leadership based on the control that management has over
rewarding subordinates.
, coercive leadership - CORRECT ANS>>Leadership based on the control that management has over
punishing subordinates.
expert power - CORRECT ANS>>Power based on individual expertise.
referent power - CORRECT ANS>>Power derived from the degree in which one is admired and people
want to emulate them.
authoritarian leadership type - CORRECT ANS>>Characterized by dictatorship that dismisses input
from team members; decides the term of tasks and who will perform the work to be done.
democratic leadership type - CORRECT ANS>>Characterized by an open-line communication between
workers and management; values team-input, and facilitates group cooperation without being overly
active within the group.
laissez-faire leadership type - CORRECT ANS>>Hands-off approach over all decision-making without
any further involvement unless asked to participate.
transactional leader - CORRECT ANS>>A leader that clarifies roles, initiates structure, provides
rewards, and is considerate of employees; fair, hardworking, and tolerant; emphasizes job-
oriented(not personal) needs.
charismatic leader - CORRECT ANS>>A leader that has an ability to motivate employees to go beyond
expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are
visionaries; they try to get others to see a better future and their participation in it.
transformational leader - CORRECT ANS>>A leader who motivates people to transcend their personal
interests for the good of the group; characterized by the ability to bring innovation.
servant leader - CORRECT ANS>>A leader who works to fulfill subordinates' needs and goals as well
as to achieve the organization's larger mission; the needs of others are placed above the leader's
own needs.
business ethics - CORRECT ANS>>A code of moral principles and values that govern organizational
behavior.
