BEHV 5634-STUDY GUIDE: STAFF
BURNOUT (LAWSON & O'BRIEN)
[LIBRARY RESERVES]
Emotional exhaustion, depersonalization, lack of personal accomplishment, and
debilitating psychological condition are examples that have been used to conceptualize
________ in the past - Correct Answers -burnout
A behavioral definition for burnout defined by the authors is a ____ in the rate of
desirable behaviors within the work situation. - Correct Answers -decrease
The authors attribute burnout to the behavior analytic principle of - Correct Answers –
extinction
According to the authors, to learn more about burnout, we should look to this method of
data collection ____
observation - Correct Answers -direct
Avoiding interactions with clients was typically positively correlated with which of the
following activities?
(Select all that apply) - Correct Answers -off task activities
administrative tasks
Which of the following behaviors might be observed due to burnout?
(Select all that apply) - Correct Answers -tardiness
absenteeism
staff turn over
intention to resign
Positive interactions with the client and administrative tasks were considered ____ Work
Related Behaviors within the current study. - Correct Answers -desirable
Longer work hours were often associated with which of the following observable
behaviors?
(Select all that apply) - Correct Answers -less positive interactions
more negative interactions
more custodial care without client interactions
BURNOUT (LAWSON & O'BRIEN)
[LIBRARY RESERVES]
Emotional exhaustion, depersonalization, lack of personal accomplishment, and
debilitating psychological condition are examples that have been used to conceptualize
________ in the past - Correct Answers -burnout
A behavioral definition for burnout defined by the authors is a ____ in the rate of
desirable behaviors within the work situation. - Correct Answers -decrease
The authors attribute burnout to the behavior analytic principle of - Correct Answers –
extinction
According to the authors, to learn more about burnout, we should look to this method of
data collection ____
observation - Correct Answers -direct
Avoiding interactions with clients was typically positively correlated with which of the
following activities?
(Select all that apply) - Correct Answers -off task activities
administrative tasks
Which of the following behaviors might be observed due to burnout?
(Select all that apply) - Correct Answers -tardiness
absenteeism
staff turn over
intention to resign
Positive interactions with the client and administrative tasks were considered ____ Work
Related Behaviors within the current study. - Correct Answers -desirable
Longer work hours were often associated with which of the following observable
behaviors?
(Select all that apply) - Correct Answers -less positive interactions
more negative interactions
more custodial care without client interactions
