Chapter 9 - HR and Payroll Processes
Exam Actual Questions and Answers
2026
What is a Business Process? -
correct answer ✅Related BUSINESS EVENTS or ACTIVITIES
intended to accomplish the strategic objectives of the business
HR processes -
correct answer ✅Acquire and manage our employees
Payroll processes -
correct answer ✅pay for these employees work
What is Human Resources (HR)? -
correct answer ✅Business function is responsible for all
employees and employee-related operations.
What are the major activities for HR (list at least 3) -
correct answer ✅1) Recruiting and hiring employees
2) Determining salaries and benefits
3) Training and developing employees
,Chapter 9 - HR and Payroll Processes
Exam Actual Questions and Answers
2026
4) Monitoring and evaluating employees
5) Transitioning employees
What are employee benefits? -
correct answer ✅Which include medical and life insurance,
retirement, PTO and more
What is Outsourced HR model? -
correct answer ✅a third party company is responsible for certain
administrative tasks
e.g include companies that specialize in administration of benefits
such as health insurance and search firms that find the
best candidates for a key position.
What are the HR and Payroll Process (8 steps) -
correct answer ✅1) Determine need
2) Budget approved
,Chapter 9 - HR and Payroll Processes
Exam Actual Questions and Answers
2026
3) Hiring
4) Training
5) Job assignment
6) Compensation
7) Performance evaluation
8) Discharge employee
What is Payroll? -
correct answer ✅Calculates wages (hourly, salary, commission)
and compensates employees with their entitled pay
What are general information need for key decisions in HR and
Payroll processes? -
correct answer ✅1) How many employees?
2) Skill bank?
3) Are training programs effective?
, Chapter 9 - HR and Payroll Processes
Exam Actual Questions and Answers
2026
4) Is the overall performance improving or declining?
5) Are there issues with employee turnover, tardiness, or
absenteeism?
HR shouldn't be separate from payroll because they are not two
distinct areas of a business? (T/F) -
correct answer ✅FALSE
HR should be separate from payroll because they are two distinct
areas of a business.
HR personnel --> are in the "people" business and primarily deal
with employee relations and maintenance of employee main table
data.
Payroll --> handles the compensation
of employees for their work.
Exam Actual Questions and Answers
2026
What is a Business Process? -
correct answer ✅Related BUSINESS EVENTS or ACTIVITIES
intended to accomplish the strategic objectives of the business
HR processes -
correct answer ✅Acquire and manage our employees
Payroll processes -
correct answer ✅pay for these employees work
What is Human Resources (HR)? -
correct answer ✅Business function is responsible for all
employees and employee-related operations.
What are the major activities for HR (list at least 3) -
correct answer ✅1) Recruiting and hiring employees
2) Determining salaries and benefits
3) Training and developing employees
,Chapter 9 - HR and Payroll Processes
Exam Actual Questions and Answers
2026
4) Monitoring and evaluating employees
5) Transitioning employees
What are employee benefits? -
correct answer ✅Which include medical and life insurance,
retirement, PTO and more
What is Outsourced HR model? -
correct answer ✅a third party company is responsible for certain
administrative tasks
e.g include companies that specialize in administration of benefits
such as health insurance and search firms that find the
best candidates for a key position.
What are the HR and Payroll Process (8 steps) -
correct answer ✅1) Determine need
2) Budget approved
,Chapter 9 - HR and Payroll Processes
Exam Actual Questions and Answers
2026
3) Hiring
4) Training
5) Job assignment
6) Compensation
7) Performance evaluation
8) Discharge employee
What is Payroll? -
correct answer ✅Calculates wages (hourly, salary, commission)
and compensates employees with their entitled pay
What are general information need for key decisions in HR and
Payroll processes? -
correct answer ✅1) How many employees?
2) Skill bank?
3) Are training programs effective?
, Chapter 9 - HR and Payroll Processes
Exam Actual Questions and Answers
2026
4) Is the overall performance improving or declining?
5) Are there issues with employee turnover, tardiness, or
absenteeism?
HR shouldn't be separate from payroll because they are not two
distinct areas of a business? (T/F) -
correct answer ✅FALSE
HR should be separate from payroll because they are two distinct
areas of a business.
HR personnel --> are in the "people" business and primarily deal
with employee relations and maintenance of employee main table
data.
Payroll --> handles the compensation
of employees for their work.
