HCCA- CHC STUDY QUESTION REAL TEST (ACTUAKL 2024) WITH CORRECT DETAILED ANSWERS

HCCA-
CHC STUDY QUESTION REAL TEST (ACTUAKL
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What types
2024)ofWITH
gifts or
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CORRECT acceptable under
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wd Conduct?
A. A $100 gift card from a vendor to influence you to form
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an Agreement that involves buying certain products
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B. Receiving a coffee mug with your facility's logo on it
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C. Free tickets to Hawaii from a company in exchange f
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or Buying products from them
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D. A tip from a family to ensure their loved one receives
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"special care" – wd wd



ANSWER _b. Receiving a coffee mug with your facility's lo
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go on it
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Which of the following is not a form of ethical behavior? Dec
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eption
Loyalty Fairnes wd




s
Competition – ANSWER _Deception wd wd wd




In case you become aware that the person has been bribed to
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Make a choice, what would you do?
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A. Make him give you half the money
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B. Blackmail him wd

, HCCA-
CHC STUDY QUESTION REAL TEST (ACTUAKL
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C. Do nothing
2024) WITH CORRECT DETAILED ANSWERS
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D. Contact the relevant authority - wd wd wd wd



ANSWER_ d. Contact the relevant authority
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Why is a Corporate Compliance Program important?
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A. Helps ensure strict compliance with all required laws an
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d Regulations
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B. Helps prevent and detect fraudulent behavior
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C. Helps staff provide the highest quality of care to members
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D. All of the answers - ANSWER_ d. All of the answers
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Can physicians offer cash discounts?
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A. Yes, always! wd




B. Never
C. It depends – ANSWER _c. It depends
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Explanation:
Concierge practices that accept only cash (out-of-
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packet) patients and typically require a retainer may be exemp
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t from limitations. Cash pay discount can also be allowed for
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non-
insured patients that are not eligible for, or is not entitled to,
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insurance reimbursement or coverage.wd wd wd

, HCCA-
CHC STUDY QUESTION REAL TEST (ACTUAKL
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However, offering
2024) WITHdiscounts
CORRECT for cash payments
DETAILED
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ANSWERS wd wd wd wd wd wd wd



ny contract between a payer and provider since it impacts the
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payer's negotiated rates. Therefore, physicians should determin
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e if there are any contractual limits to offering such discounts.
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State laws may also place restrictions on providing discounts. I
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n any event, if a physician provides any type of discounts, the
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y should have a written policy in place that is followed unifor
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mly.
Ref. From 1st HC Compliance
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How should an organization handle an employee who refuses
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to sign a code of conduct or complete assigned compliance tr
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aining?
A. Ignore them wd




B. Follow policy wd




C. Terminate them immediately – ANSWER _b. Follow policy wd wd wd wd wd wd wd




Explanation:
Compliance should be a condition of employment. The organi
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zation's Code of Conduct should require employees to comple
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te compliance training. Employers may wish to enforce their t
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raining requirements through discipline and a progressive disci
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plinary policy is recommended. It is also important to be cons
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istent in meting out discipline so as not to run afoul of discri
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mination laws. wd




Ref. From 1st HC Compliance
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, HCCA-
CHC STUDY QUESTION REAL TEST (ACTUAKL
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2024) WITH CORRECT DETAILED ANSWERS
How should an organization handle an error in spelling of a p
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atient's name on the medical record?
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A. Ask the patient for guidancewd wd wd wd




B. Amend the record wd wd




C. Create a new record - ANSWER_b. Amend the record
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Explanation:
This common issue involves maintaining integrity of the medi
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cal record and patient safety. Ideally, your EHR will provide t
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he ability to amend and track the correction of the individual'
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s identity without losing other important notes. The date, time,
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reason for the change and the person making the change sho
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uld be recorded/stamped within the record.
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Ref. From 1st HC Compliance
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Is it okay to send X-
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rays to specialists when referring patients if our email is not e
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ncrypted?
A. Always
B. Never
C. It depends - wd wd




ANSWER_c. It depends Explanation:
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