EMD Recertification Test Preparation
ANS-1's 5 call management techniques Minimising call-Processing gaps
2. Focus at the callers message, NOT the manner it's far introduced
3. Acknowledge the caller's emotion
four. Using calming techniques all through the call.
5. Use repetitive persistance whilst important.
ANS-1's seven case assessment protocols Case Entry
2. Section CC three. Key Questions
4. Instructions for Providing Life Support five. Tools for Diagnostics and Instruments 6.
Final Coding
7. Customer Service.
CC - ANS-Chief Complaint
Describe 2 functions of a shunt Protocol - ANS-1. Shunt Protocols help in making sure that
the right protocol is applied for the CC. 2. A Shunt Protocol's key questions assist identify
signs and symptoms or conditions which could name for the use of different protocols. DLS -
ANS-Dispatch Life Support
Formula for assigning a Determinant Code - ANS-CC protocol no
Determinant Level
Descriptive Determinant Problem Suffix
List 2 features of Determinant Descriptors - ANS-1. Designed to facilitate appropriate aid
allocation and their mode of response.
2. Allow the EMD to pick the most appropriate Determinant Code for the contemporary
situation. List the Four Basic Protocol Components of MPDS. - ANS-1 Case Entry Protocol
2 Chief Complaint Protocols
three. Case Exit Protocol
4. Pre-Arrival Instruction Protocols.
Order of precedence for Chief Complaint - ANS-1. Safety Related
2. = Trauma pick out mechanism of damage
3. = Medical pick out important symptom.
Four. CC = fitting goto protocol 12 irrespective of LOC & Breathing Status
PAI - ANS-Pre-Arrival Instructions
PDI - ANS-Post Dispatch Instructions
Repititive Persistance - ANS-1. Combine a reason with a command. 2. Firm but caring
tone.
3. Verbatim repeat it. ANS-Elderly Callers: Special Caller Situations Child Callers
Callers with Mental Illness Foreign-Language Callers
Speech and Hearing Impaired Callers
Emotional Phone Calls The 4 crucial factors of "Negligence" - ANS-1. Duty
2. Breach of responsibility
three. Injury/damage/suffering
4. Causation
The 4 preferred functions of an EMD. - ANS-1 Receive and Process Telephone Calls
2 Dispatch and Coordinate EMS Resources
3. Provide Instructions to Callers and Information to Responders.
ANS-1's 5 call management techniques Minimising call-Processing gaps
2. Focus at the callers message, NOT the manner it's far introduced
3. Acknowledge the caller's emotion
four. Using calming techniques all through the call.
5. Use repetitive persistance whilst important.
ANS-1's seven case assessment protocols Case Entry
2. Section CC three. Key Questions
4. Instructions for Providing Life Support five. Tools for Diagnostics and Instruments 6.
Final Coding
7. Customer Service.
CC - ANS-Chief Complaint
Describe 2 functions of a shunt Protocol - ANS-1. Shunt Protocols help in making sure that
the right protocol is applied for the CC. 2. A Shunt Protocol's key questions assist identify
signs and symptoms or conditions which could name for the use of different protocols. DLS -
ANS-Dispatch Life Support
Formula for assigning a Determinant Code - ANS-CC protocol no
Determinant Level
Descriptive Determinant Problem Suffix
List 2 features of Determinant Descriptors - ANS-1. Designed to facilitate appropriate aid
allocation and their mode of response.
2. Allow the EMD to pick the most appropriate Determinant Code for the contemporary
situation. List the Four Basic Protocol Components of MPDS. - ANS-1 Case Entry Protocol
2 Chief Complaint Protocols
three. Case Exit Protocol
4. Pre-Arrival Instruction Protocols.
Order of precedence for Chief Complaint - ANS-1. Safety Related
2. = Trauma pick out mechanism of damage
3. = Medical pick out important symptom.
Four. CC = fitting goto protocol 12 irrespective of LOC & Breathing Status
PAI - ANS-Pre-Arrival Instructions
PDI - ANS-Post Dispatch Instructions
Repititive Persistance - ANS-1. Combine a reason with a command. 2. Firm but caring
tone.
3. Verbatim repeat it. ANS-Elderly Callers: Special Caller Situations Child Callers
Callers with Mental Illness Foreign-Language Callers
Speech and Hearing Impaired Callers
Emotional Phone Calls The 4 crucial factors of "Negligence" - ANS-1. Duty
2. Breach of responsibility
three. Injury/damage/suffering
4. Causation
The 4 preferred functions of an EMD. - ANS-1 Receive and Process Telephone Calls
2 Dispatch and Coordinate EMS Resources
3. Provide Instructions to Callers and Information to Responders.
