NR447 Week 3 Discussion Question, Conflict and Collaboration

NR447 Week 3 Discussion Question, Conflict and Collaboration After watching the video and listening to the audio this is a very realistic scenario. My first job as a nurse was doing homecare in a not so safe neighborhood, its very scary and makes one apprehensive about going to work every day. 1 .Explain the conflict resolution skills displayed by the leader in the scenario.On a scale of 1-10, how would you rate those of the leader. On a scale of 1-10 I would rate the leader a 7. She did try to help. However only provided one resolution and didn’t include the nurse when deciding a resolution. Only her concern regarding safety was addressed, the leader didn’t ask of there were any other concerns the nurse had. 2 How might earlier collaboration have been beneficial? It seemed as if the nurse was unaware of the change until it was finalized and wasn’t included in the when deciding the new patient assignment. Is she was included in the initial meeting her concerns could have been addressed there and a group resolution could have taken part. If the nurses who were working in the homes were included in the initial meeting some may have been willing to switch assignments, that would have been an easy fix “Team members and different health care providers must be able to work together, recognize strengths and limitations, respect individual responsibilities, and maintain open communication” (Finkelman 353). This would avoid them having to hire an escort, would save them money and allow for raises to the nurses. 3. Some organizations utilize non Registered Nurses in the Case Manager role. What additional skills, knowledge and attributes would the BSN-prepared Registered Nurse bring to case management in this scenario? The BSN nurse is knowledgeable and educated in disease processes and knows the importance of having nurses who are experts and specialize in certain settings. The allows for efficient and excellent patient care. In addition, the BSN nurse would know the importance and how powerful communication and collaboration of ALL team members is “Nurses need this skill daily in their work as they communicate with patients, families, co-workers, physicians and other health care providers, administrators and managers, support staff, case managers, utilization management staff, community agencies, and so on” (Finkelman 378). As nurses we are specifically trained in the nursing process (adpie) and critical thinking. The nursing process can be used in almost any situation in life. The BSN prepared nurse would have used the nursing process in the initial meeting to research the assignments geographically (assessment), identify a problem with the region (diagnosis), collaborate with the team including the nurses who would be working these regions (planning), decide on a new plan (implementation), and follow up on the results (evaluation). Finkelman, Anita. Leadership and Management for Nurses, 2nd Edition. Pearson Learning Solutions, 02/2011. VitalBook file.